The staff of exclusive club was great and trying to providing great service but there was some mistake, also the housekeeper doesn't clean my room at all.
That day was my wife's birthday, the staff said will offer a birthday cake complimentary when my wife is back from outlet mall. However, when we came back from outlet, there was nothing in my room and nobody knocks. I called the front desk, but the staff said "We put the cake in to your refrigerator already, spoon in on the table." Kinda disappointed about because I wanna make a touch story not just a cake.
I found there is so many dust in my room and hair in the shower room. The thing is unbelievable that was THERE HAS A FINGERPRINT ON THE SPOON... Even I told to the manager who just apologize and didn't do anything. I am not recommend this hotel to anyone beside you want to know what is the smell of dust.
I uploaded some pictures of it, please keep in mind.
- Official Description (provided by the hotel):
- E-DA ROYAL HOTEL is the only five star and upscale resort hotel situated in Kaohsiung city, south of Taiwan. The hotel has e.g. facilities for a wedding (including catering), a wellness centre including the Tea Tree Spa and is the only in Asia with a Dream Lake. ... more less
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- Also Known As:
- Crowne Plaza Kaohsiung e-Da World Hotel Kaohsiung