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“Cheap, clean, but dated bathrooms” 3 of 5 stars
Review of Marshal Hotel

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Marshal Hotel
Ranked #31 of 123 Hotels in Hualien
Taipei
Level Contributor
70 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Cheap, clean, but dated bathrooms”
3 of 5 stars Reviewed December 21, 2012

Clean, value-priced hotel. Very good, quick service. However, the bathrooms are pretty dated, and there was a sudden 40-minute power outage in the morning. While the property has been refurnished, it hasn't lost its early-80s vibe. My safe wasn't working. If a major chain got a hold of this place, it could actually be something great.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank tulipjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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112 reviews from our community

Traveler rating
    10
    47
    41
    9
    5
See reviews for
30
28
11
6
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Any
English first
Los Angeles, California
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed November 5, 2012

Nicely located.

Modernized rooms. (Could tell that it was renovated).
Bathrooms felt older.

Free good wifi.

First room had heavy cigarette smoke smell, but they immediately moved us to room next door which was fine. Though hallway still smelled like cigarettes. (Non smoking hotel).

Breakfast buffet not so good. Coffee bad. Small fruit selection. Salad??

  • Stayed November 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank liustephen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
48 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed October 30, 2012

We were very lucky to stay in the suite of this hotel and paid about US$115 per night. We stayed for 2 nights. I booked the triple room and maybe the hotel run out of triple rooms when we checked in. It was very huge and comfortable. Count my blessings that I got the suite instead. The location was quite good as there were many shops along the streets near the hotel. There was a very busy market near the hotel which was opened in the morning. A lot of housewives were seen in the market. An interesting sight to experience. Recommend to get a map from the reception.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Edel_Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed September 24, 2012

Staying at this hotel was a part of a tour package operated by a company in association with the TRA. We arrived at the hotel around 8 at night, and immediately received the keys to our room (a key with a steel card attached - the card is the key to our room's power). At first glance, the room is of adequate size for two, though the carpet and bathroom looks fairly dated at first glance. Fortunately, the room is clean and tidy, so at least that part was OK.

I heard that there was a spa on the second or third floor, but the front desk informed me that requires additional cost... so much for that.

The location of the hotel was quite close to the local night market. A short 10-minute walk will take you to the night market at Zhongshan/Gongzhen Road intersection with the renowned steam buns and dumpling stores.

The breakfast buffet on the first floor did not offer as much selection as other hotels, but was quite roomy so finding a place to sit wasn't that hard.

Stayed September 2012, traveled as a couple
Helpful?
Thank RCL_TPE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cebu
Level Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed May 8, 2012

If you can, PLEASE make this your very, very, very LAST choice of hotel in Hualien!

We stayed here for one night last May 2012 and it was one night too long for this dreary, old and bad smelling hotel. The sheets were old and almost torn. The airconditioning unit was noisy and we felt like we were in a bar full of smoking patrons. Don't even bother to walk barefoot in the room as the carpeting was dusty and old. The bathroom tiles were worn out and the shower curtain smelled bad. Although the staff tried to be as courteous and helpful, the state of their hotel just didn't do them justice. Breakfast was okay if you don't mind MSG in your food.

The hotel was about 200-300 meters away from a bustling strip of night shops and 24hr Noodle shops. So it would be better to try your luck there than with the hotel's restaurant. A dozen steam pork buns or steamed dumplings would cost you only USD2!

  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank janandmabel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hualien hotels

Singapore, Singapore
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed September 15, 2011

Stayed at this hotel on 25th June 2011 with my family of four. The hotel was undergoing renovations. Room are big but dreary. On the night we were there there were tremors and the doors creaked. Bathrooms were very run down. There seems to be bedbugs because I was feeling itchy all over and could not sleep. Staff very friendly though. Send us to the airport.

Breakfast was average. Location wise it's walking distance to the shopping areas and there
is a very popular bao/dumplings shop 2 street away. Very good and cheap food around the area.

  • Stayed June 2011, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
2 Thank peggy_tan48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
260 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 326 helpful votes
3 of 5 stars Reviewed June 3, 2011

We stayed at the Marshall for one night as part of a tour. The hotel seems elderly, but the rooms and public spaces are nice enough. The neighborhood is pretty run down, and our room contained what seems to be a bedbug warning. That was enough to make us feel itchy, but we had no real bites. When we mentioned an MSG allergy, most of the breakfast choices were ruled out by conscientious staff. Dinner wasn't so limited for some reason. A great bonus with the dinner buffet is free draft beer.

  • Stayed May 2011, traveled on business
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank BornTooLoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marshal Hotel

Property: Marshal Hotel
Address: No.36 Kung Yuan Road, Hualien City, Hualien 970, Taiwan
Location: Taiwan > Hualien
Amenities:
Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#5 Best Value Hotel in Hualien
#6 Spa Hotel in Hualien
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marshal Hotel 3*
Number of rooms: 162
Official Description (provided by the hotel):
Modern 11-story Hotel located 3 km from train station. ... more   less 
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Also Known As:
Marshal Hotel Hualien

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