We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“Beware of bed bugs!” 1 of 5 stars
Review of Cullinan Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Cullinan Hotel to your Saves list
Cullinan Hotel
3.5 of 5 Hotel   |   No.126 Lin Sen Road, Hualien City, Hualien 970, Taiwan   |  
Hotel website
  |  
  |  
  |  
Name/address in local language
Hotel amenities
Ranked #23 of 122 Hotels in Hualien
Singapore, Singapore
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Beware of bed bugs!”
1 of 5 stars Reviewed October 13, 2013 via mobile

Stayed a stopover night and woke up with multiple red spots on my legs - appears to be bed bugs :(

Breakfast was bland and mainly vegan items so is not appetizing to me.

Staffs were friendly and helpful.

Stayed October 2013, traveled with friends
Helpful?
2 Thank CranberryBabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CullinanHotel, 經理 at Cullinan Hotel, responded to this review, October 20, 2013
Dear Guest

I would like to thank you for choosing to stay at cullinan hotel . I am sincerely apologize for all the issue, every month we have a government hygen to sterilize our hotel and rooms, dear guest if you could kindly given us the bill for the medical cost, we will paid for the cost that create.

we hope to see you again

Once again thank you to choosing to stay with us .

Regards

Eli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

123 reviews from our community

Traveler rating
    48
    56
    14
    1
    4
See reviews for
41
28
9
4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed October 6, 2013

This hotel is located in Hualien City, if you walk for 10mins, you will see all the shops and restaurants. It is also a walking distance to one of the night market in Hualien. They provide a shuttle service from the train station to the hotel. The room is clean and spacious. The hotel is located near a shopping mall as well where there is a supermarket, McDonalds and a food court. The staff also arranged a Taroko gorge tour for us. It was a pleasant stay but it's a minus for the breakfast, it is mainly an Asian breakfast buffet, dishes were not warm and not to our taste.

Overall, we recommend this place, the staff are very friendly and helpful! Good value for money

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lisa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CullinanHotel, 副理 at Cullinan Hotel, responded to this review, October 7, 2013
Dear Guest

I would like to thank you for choosing to stay at Cullinan Hotel .

we hope to see you again.

Regards

Cullinan Hotel Assitant Manager
Eli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
88 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed September 25, 2013

Arrived early from Taichung and was picked up by the hotel staff at the train station. Something i did not expect for a room of this price.

It was still morning and the staff suggested a few eateries within walking distance that i could go to before checking in. they provided optional day tour by external agents fro taroko Gorge and it's a reasonable deal too.

It was a enjoyable stay with welcoming service.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank NikiKoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CullinanHotel, 副理 at Cullinan Hotel, responded to this review, September 30, 2013
Dear Guest

I would like to thank you for choosing to stay at Cullinan Hotel . I am delighted to read that you enjoyed your recent stay with us and to receive such a positive and warm review of your stay.

we hope to see you again.

Regards

Cullinan Hotel Assitant Manager
Eli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 11, 2013 via mobile

We stayed in Aug 2013 for two nights. The hotel is newly built and in very good conditions.
We arrived late at night and the service staff was very helpful in helping us reschedule our tours in Hualien.
During our stay we had to change the room, and I accidentally had left my iPad in the room. I found it in the evening in the other room, where the service staff had put it. Very honest staff!
All in all, excellent stay and recommendable at any time!

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Luca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CullinanHotel, 副理 at Cullinan Hotel, responded to this review, September 30, 2013
Dear Guest

I would like to thank you for choosing to stay at Cullinan Hotel . I am delighted to read that you enjoyed your recent stay with us and to receive such a positive and warm review of your stay.

we hope to see you again

Once again thank you to choosing to stay with us .

Regards

Cullinan Hotel Assitant Manager
Eli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 4, 2013

Great services provided by staff.
Furthermore, rental of bicycle is free. Good for having a late night cycle in Hualien where the streets are quieter.
Room is value for money. Acceptable size and clean.
Will definitely choose this hotel if I visit Hualien again!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Singaporeboy88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CullinanHotel, 副理 at Cullinan Hotel, responded to this review, September 30, 2013
Dear Guest

I would like to thank you for choosing to stay at Cullinan Hotel . I am delighted to read that you enjoyed your recent stay with us and to receive such a positive and warm review of your stay.

we hope to see you again

Once again thank you to choosing to stay with us .

Regards

Cullinan Hotel Assitant Manager
Eli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 22, 2013

Stayed for 2 nights in Jan 2013. Informed them beforehand of my train number and arrival timing and was picked up by them. Very nice hotel with cosy room. It is situated in the middle of the 2 night markets and the city centre. 15mins walk to all these 3 locations. Bicycle provided by the hotel if you needed one and the staffs are ever ready to help if you have questions. Will definitely stay back in this hotel if i go Hua Lien again.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank keaneio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CullinanHotel, Assitant Manager at Cullinan Hotel, responded to this review, November 17, 2013
Dear Guest,

Thank you for taking the time to share your review following your recent stay at Cullinan Hotel

Once again thank you for your comments and I also would like to thank you on behalf of the team, your words will not only motivate these colleagues but the entire team. We certainly look forward to welcoming you and your family back to Cullinan Hotel hopefully in the very near future.

We certainly look forward to the opportunity to welcome you back and serving you again in the very near future.

Regards

Eli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
90 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed January 10, 2013

I stayed for 2 nights at this lovely hotel. It's a bit out of the town centre which means it is quiet. The staff were lovely and most spoke English, although the day staff weren't as proficient as the evening staff. We were given a box of complimentary muachi on arrival. The room was spacious and clean, beds were soft for Taiwan. The wifi worked well in the rooms and there are two PC's in the lobby you can use as well. The buffet breakfast was good and if buffet food isn't your thing there are restaurants nearby.

The hotel is a short (10-15 minute) walk from the best night market we visited in Taiwan, ask the staff for directions. It's also basically across the road from a large supermarket/department store if you need supplies.

The only negative thing I have to say is we booked a bus tour through the hotel, I asked if it would be in English but it was completely in Chinese! I would book tours elsewhere, although I went during the week when it isn't as busy.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
5 Thank annarpo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CullinanHotel, Assistant Manager at Cullinan Hotel, responded to this review, November 17, 2013
Dear Guest,

Thank you for taking the time to share your review following your recent stay at Cullinan Hotel

I am of course most concerned to learn of your disappointment and would like to extend my sincere apologies that your experience fell short of the high standards we are renowned for achieving. Please let me assure you that we are taking all the necessary action to prevent the same from taking place in the future. regarding of the bus tour, for sure i will mention to the front desk staff, to make sure all our service its up to stander.


Thank you for bringing this matter to my attention regarding some of our coordination in service timeliness, I will certainly continue to work with the teams to reduce this type of poor service reoccurring again.

We certainly look forward to the opportunity to welcome you back and serving you again in the very near future.

Regards

Eli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hualien hotels
0.7 mi away
East Town 26
East Town 26
#6 of 122 in Hualien
4.5 of 5 stars 144 reviews
0.6 mi away
Lige Hotel
Lige Hotel
#21 of 122 in Hualien
4.0 of 5 stars 43 reviews
0.8 mi away
Beauty Inn
Beauty Inn
#17 of 122 in Hualien
4.5 of 5 stars 89 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
CJ Hotel
CJ Hotel
#22 of 122 in Hualien
4.0 of 5 stars 118 reviews
0.2 mi away
Lealea Garden Hotels - Hualien
0.7 mi away
Azure Hotel
Azure Hotel
#8 of 122 in Hualien
4.5 of 5 stars 167 reviews
Show Prices
Show Prices
Show Prices

Been to Cullinan Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cullinan Hotel

Property: Cullinan Hotel
Address: No.126 Lin Sen Road, Hualien City, Hualien 970, Taiwan
Phone Number:
Location: Taiwan > Hualien
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 122 Hotels in Hualien
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Cullinan Hotel 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
Cullinan hotel is well-positioned in Hualien City, Cullinan Hotel is the ideal point of departure for your excursions in Hualien City. With its location just 1km from the city center and 8km from the airport, hotel attracts numerous travelers each year. For those of you who want to venture out, Pine Garden, Hualien Train Station, Meiluen Shan Nature Park are just some of the attractions available to visitors.Cullinan Hotel offers impeccable service and all the essential amenities to invigorate travelers. While lodging at this wonderful property, guests can enjoy elevator, car park, airport transfer, tours, family room.48 rooms spread over 7 floors provide a warm and pleasant home away from home and modern comforts such as desk, complimentary bottled water, bathtub, mini bar, television. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Cullinan Hotel hits the spot in many ways. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotwire, Priceline, Orbitz, Booking.com, Odigeo, Hotels.com, Travelocity and Expedia so you can book your Cullinan Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing