It's not my first time staying here. I stayed here in Apr-May. I felt it was really good. I expected to have a similar reception. But, I really felt that that they exceeded in quality (when I stayed there the most of last month and this makes me write this review). They took a lot of care in improving the quality and treated me with VIP setup. :)
The concierge staff is really good. So, is the front desk staff. All the days, felt very happy with their warm welcome greetings.
The room was kept clean and the house-keeping staff was always there to help you out with the things you requested for.
I also got to meet their Guest Relationship Manager Ms. Wu who is kind and caring and consistently trying her/their best. Appreciate it and expect you to continue the same.
Overall, I am really impressed with their service and quick resolutions to any issues.
Would definitely stay here in my future trips.
Thank you Royal for treating Royally. :)
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