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All reviews sri lanka the main hotel palm trees overlooking the beach indian ocean sea view nice beach rooms are spacious hot wing beach sellers restaurants and bars close to the airport long flight deluxe room negombo beach curries beach hotel
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Reviewed November 16, 2017 via mobile

We stayed here for 3 nights. We were a little concern when we arrived and noticed how the reception area was very average but when we were shown our room we were very impressed. We had a suite overlooking the sea and it was amazing. The bed was so comfortable and large and our Butler really took care of us, preparing the jazucci with flowers, candles and bubbles. We felt really pampered. The food was average but the service was excellent and the room very clean.

Date of stay: November 2017
Thank 988lara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwing H, General Manager at Jetwing Blue, responded to this reviewResponded November 21, 2017

Dear Guest,

You have delighted us all with your wonderful thoughts and words and thank you so much for the positive review posted on TripAdvisor!

It is certainly very encouraging to know that you have had a wonderful holiday experience with us.

We look forward to welcoming you again at Jetwing Blue


Ayubowan !


Hyacinth Gunawardena
Director / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2017

The first impression of this hotel is very great full.When we came to Reception for check in they well come us with Greeting with Ayubowan .It was awesome .They checked in us very smoothly and quick to the room .Everything were good and no bad comment to tell .Restaurant Housekeeping Every department also very helpful .Hope come back soon for this hotel

Date of stay: November 2017
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank damiandj123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwing H, General Manager at Jetwing Blue, responded to this reviewResponded November 21, 2017

Dear Guest,

Thank you for your kind review posted on TripAdvisor following your stay with us.
It was a pleasure to note that we have been able to meet up to your expectations and there is nothing that encourages us more than knowing that you have been delighted by the services of our committed associates.

Hope you would visit us again to experience yet another wonderful stay with us.


Ayubowan!


Hyacinth Gunawardena
Director / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2017 via mobile

We only stayed for 8 nights but genuinely wished it was longer.

We were greeted at the airport by our transfer taxi, and once passed the 'porter mafia'...just tell them firmly that you can manage to move your case, which is on wheels, the fifteen feet to the Taxi rank without assistance...you are safe.

We were given a lovely "ayu bowan" greeting at the hotel and that was a relief because the road along the coast is pretty shabby and you wonder where the hell you might end up. The foyer is really spacious and the staff with their sarongs and white shirts smart and very friendly.

Despite the faint smell of damp our room was just as we had seen in the videos and photos from the web...but so much nicer and the bed was huge and amazingly comfortable. The staff who look after the room and maintenance couldn't have been any better...they were absolutely brilliant and we will go back to this hotel because of them. We take our hats off to Rohita and Sunil who were just the best, and we hope word gets back to them about how good they are.

The breakfast and dinner was as varied and delicious as you want, and if you just treat the staff with a bit of respect they will do their very best for you.

Definitely spend the money and have a deep tissue massage in the hotel spa...it was incredible.

We got use to the area after a day or so and it's the people who make it enjoyable both in the hotel and outside. Even the beach vendors become less irritating if you are just pleasant with them but for heaven's sake don't take weather from Salim the 'fisherman'/pirate/boat charter!!

Till next year!

Date of stay: October 2017
Trip type: Traveled as a couple
Thank Korinsan11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwing H, General Manager at Jetwing Blue, responded to this reviewResponded November 21, 2017

Dear Guest,

It was great reading your review of Jetwing Blue on TripAdvisor and even greater that you had a fantastic stay with us.

Your comments were shared with our entire Jetwing Blue Team and each member of the team was proud to have been able to contribute towards a memorable and enjoyable stay for you.

We thank you once more for your patronage and hope you will visit us again soon for a longer stay.


Ayubowan!


Hyacinth Gunawardena
Director / General Manager

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Reviewed November 8, 2017

We booked two rooms for my family for one night. We have stayed in this hotel in the past and had liked it then. The first impression at the reception was that the hotel premises had aged and even the counter was stained. The chairs were old and stained. That was the first disappointment. The two rooms were very large and airy and clean. Just as we were beginning to enjoy the rooms, the first thing that we noticed was the smell coming from one of the toilets. Hotel sent someone to check on the smell but there was nothing he could do about it. One of the things that we had liked at this hotel in the past was its food. This time around I could only give an average rating. The breakfast was a big spread but there was nothing great about it.
The service was good in patches. My wife ordered a tea at the breakfast table and it never arrived. I must commend the hotel for their service regarding lost property. I had left my phone in the lounge and when I went back to look for it, they had found it and kept it. One star for that. But I would not recommend this hotel for anyone right now. They have to have a better show to attract more discerning customers in the future.

Date of stay: November 2017
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank Ranil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwing H, General Manager at Jetwing Blue, responded to this reviewResponded November 13, 2017

Dear Guest,

Thank you for taking your time to post a review on TripAdvisor following your recent stay with us at Jetwing Blue.

We have taken note of your comments with regards to the service lapses and the concerns over the food & the premises. Rest assured that these will be addressed and the necessary changes will be implemented.

Jetwing Hotels truly does take genuine note of your concerns and we strive to meet the expected standards of our most valued guests in order to create a memorable experience.

We wish to welcome you soon on your next vacation to Sri Lanka.


Ayubowan!


Hyacinth Gunawardena
Director / General Manager

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Reviewed November 7, 2017 via mobile

Stayed at this hotel for one night before commencing a tour of Sri Lanka. Located right on the beach and not far from the airport. This hotel was perfect, the staff were so friendly with drinks on arrival they couldn’t do enough for you. Mini bar (chargeable), water, flip flops and toiletries was all provided in our room which had stunning beach views. Great choice of restaurants at the hotel and on the street outside. Breakfast was good also. People say a lot on here about stray dogs, which yes there are but it is the same for the whole of Sri Lanka and the hotel does it’s best to move them off the premises. Didn’t have much time at this hotel as it was literally a stopover but would recommend for sure!

Date of stay: November 2017
1  Thank jholiday1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwing H, General Manager at Jetwing Blue, responded to this reviewResponded November 13, 2017

Dear Guest,

We thank you for taking your time for posting a review on TripAdvisor recommending your stay at Jetwing Blue.

We have shared your thoughts with our team of associates which encourages us and keeps us motivated to offer the best of personalized service. We are happy to hear that you enjoyed your stay to the fullest.

We wish to welcome you soon on your next visit to Jetwing Blue for a much longer stay.


Ayubowan!


Hyacinth Gunawardena
Director / General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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