We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent service”
Review of Jetwing Blue

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Jetwing Blue
Ranked #9 of 43 Hotels in Negombo
Reviewed August 21, 2013

Went with friends and kids. Excellent beach. Nice swimming pool. Child friendly place. Restaurant staff were extremely helpful. Excellent food. Had a great time. Reception staff was a bit unfriendly but other than that an excellent hotel.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank zo52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this reviewResponded September 1, 2013

Dear Guest,

We thank you for taking the time to post a review on Trip Advisor following your stay at Jetwing Blue in Negombo Sri Lanka.

We were delighted to read that you have thoroughly enjoyed our product and the service provided by our dedicated team. We have also noted and shared your feedback regarding the front office attitude and can assure you that the matter will be shared with the team concerned.

Thank you once again for your comments and we look forward to having you back with us. Please feel free to contact me if I may be of service in any way in planning your next visit to Jetwing Blue.

Sincerely,
Hyacinth Gunawardena
Director / General Manager
Jetwing Blue

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,480)
Traveler rating
Traveler type
Time of year
Language
  • More languages

848 - 854 of 1,480 reviews

Reviewed August 21, 2013

We arrived at Jetwing Blue after a long journey from Manchester. The hotel is only 20 minutes from the airport which was a real bonus when we were all so tired. Having arrived at 11am our rooms were not ready which was a little frustrating but understandable. The reception staff were very slow to complete our check in. The rooms were generously sized with large bathrooms. This is not a luxury hotel - more a functional beach side hotel with simple decor fitting its location. Food and bar excellent.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Gillian1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this reviewResponded September 1, 2013

Dear Guest,

Thank you for posting a review on Trip Advisor following your recent stay with us.
We were happy to read that you were pleased with the location of the hotel, which is only a 20 minute drive from the international airport. Your comment on the food and the spacious room are as well noted.

In the mean time we would like to apologize for the level of service you experienced on arrival, as this is not certainly not what we aim to deliver in term of service standard. I have personally communicated with the department head concerned and the training manager and rest assured that measure are taken to rectify the matter.

We certainly hope that this will not deter you from visiting us again and we look forward to welcoming you back with us. Please feel free to contact me if I may be of service in any way in planning your next visit to Jetwing Blue.

Sincerely,
Hyacinth Gunawardena
Director / General Manager
Jetwing Blue

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2013

Everything was perfect. Amazing rooms, best swimming pool.service is excellent . Beach is nice. Worth the price and more... We were 2 adults and three kids. All enjoyed very much. We highly recommend this hotel for short stay

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank malinda d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this reviewResponded August 22, 2013

Dear Guest,

Thank you for your wonderful review on Trip Advisor following your recent stay at Jetwing Blue Negombo Sri Lanka.

Our main focus in Jetwing Hotels is to provide efficient, warm and friendly service to our guests. We appreciate your compliments as it is very much encouraging and a great pride for the entire team.

We have shared your feedback with the entire team and they were thrilled to know that their efforts are well recognized.

Once again thank you for staying with us and we look forward to welcoming you back to Jetwing Blue for another memorable holiday. Please do not hesitate to contact me if I could be of any assistance.

Hyacinth Gunawardena
Director / General Manager
Jetwing Blue

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2013

We stayed here at the beginning and end of our trip to Sri Lanka. The hotel staff were very friendly and did what ever they could to assist. Breakfast was varied and very filling. Outside there are a number of restaurants to eat in, which we did both nights and really enjoyed both meals. A very good sized pool that was excellent to swim and play in.

Stayed: August 2013, traveled with family
1  Thank Andrew E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this reviewResponded August 20, 2013

Dear Guest,

Thank you for posting your wonderful compliments on Trip Advisor following your recent stay with us at Jetwing Blue Negombo Sri Lanka.

It was a great pleasure to read that you and your family had a memorable experience with us and we truly appreciate your inspiring words of the excellent service provided by our team.

We guarantee that your comments will further encourage our entire team to go the extra mile as we are known for in all Jetwing hotels.

Once again thank you for staying with us and we look forward to welcoming you back to Jetwing Blue for another memorable holiday. Please do not hesitate to contact me if I could be of any assistance.

Hyacinth Gunawardena
Director / General Manager
Jetwing Blue

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2013

Absolutely fabulous. From the gigantic room, the pool, the dining room (plus awesome food) to the beach (adjoining) this was a great hotel and we had a great stay. But the best bit; the staff. What lovely people.
Everything works here. I would recommend this hotel to anyone.
Just one glitch. If you want to go swimming in the sea, go elsewhere. There is a steep shelf from beach to sea. Not great if you are a weak swimmer.

Stayed: August 2013, traveled as a couple
1  Thank BFB790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this reviewResponded August 20, 2013

Dear Guest,

Thank you for posting your wonderful compliments on Trip Advisor following your recent stay with us at Jetwing Blue Negombo Sri Lanka.

We were delighted to read that you had enjoyed your overall stay with us and were extremely pleased with the large clean rooms, the food on offer and the helpful service provided by our dedicated team. Your wonderful review is greatly appreciated and will go a long way in motivating our team.

Once again thank you for staying with us and it was our pleasure to have you as our guest. We look forward to welcoming you back to Jetwing Blue for another memorable holiday. Please do not hesitate to contact me if I could be of any assistance.

Hyacinth Gunawardena
Director / General Manager
Jetwing Blue

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2013

We stayed at Jetwing Blue for 1 night and in two rooms, and the overall experience was disappointing. Before arriving to Negombo, I had read many reviews about the hotel and saw many photos. Well, once you get there do not expect to be in the setting you see in pictures. The swimming pool was really dirty so we couldn't let the kids swim. The dining area is really busy and noisy, so we only stayed at breakfast. We made a wise choice to dine at the next hotel (5 minutes away by walk) Jetwing Beach, and it is highly recommended. On a more positive note, the rooms were really nice, spacious, and more or else clean, except for ants in the bathroom, and humidity. There was no much interaction with the hotel's staff. In the afternoon, I recommend that you take a walk on the beach as they are many interesting activities going on.

Stayed: August 2013, traveled with family
2  Thank Gugablah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2013

Very nice roomy and spacious rooms, loved the bedroom and bathroom and the fact that it is a green hotel. A lot of items that they use are recycled and they ask guests to take part in this initiative as well. A nice property in a sleepy town.

Stayed: August 2013, traveled with family
2  Thank Naveed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this reviewResponded August 20, 2013

Dear Guest,

Thank you for taking your time to post your gracious compliments on Trip Advisor following your recent stay at Jetwing Blue Negombo Sri Lanka.

It was a great pleasure to read from your review that you had enjoyed your overall stay with us and giving us a full score rating on the green initiative which is implemented and carried out in all our Jetwing properties. We are proud and confident that this will further encourage our team to keep on delivering the level of service Jetwing is known for.

Once again thank you for staying with us and we look forward to welcoming you back to Jetwing Blue for another memorable holiday. Please do not hesitate to contact me if I could be of any assistance.

Hyacinth Gunawardena
Director / General Manager
Jetwing Blue

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Negombo hotels
0.1 mi away
Jetwing Beach
Jetwing Beach
#6 of 43 in Negombo
1,842 reviews
5.2 mi away
Jetwing Lagoon
Jetwing Lagoon
#3 of 43 in Negombo
1,061 reviews
0.5 mi away
Heritance Negombo
Heritance Negombo
#2 of 43 in Negombo
506 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Pledge 3
Pledge 3
#1 of 43 in Negombo
523 reviews
0.7 mi away
Jetwing Sea
Jetwing Sea
#7 of 43 in Negombo
1,517 reviews
0.9 mi away
The Beach – All Suite Hotel
Show Prices
Show Prices
Show Prices

Been to Jetwing Blue? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jetwing Blue

Address: | Ethukale, Negombo 11500, Sri Lanka
Location: Sri Lanka > Western Province > Negombo
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Business Hotel in Negombo
#4 Romantic Hotel in Negombo
#4 Family Hotel in Negombo
#5 On the Beach Hotel in Negombo
#6 Spa Hotel in Negombo
#6 Luxury Hotel in Negombo
Price Range: $80 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jetwing Blue 5*
Number of rooms: 120
Official Description (provided by the hotel):
Lose yourself amidst golden beaches, azure ocean waters and fiery sunsets at Jetwing Blue, nestled along the shores of the coastal resort town of Negombo. Indulge in luxurious spa treatments, enjoy a magical wedding on the beach or spend a lazy holiday by the sea as Jetwing Blue offers it all. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Prestigia, Hotels.com, Agoda, Booking.com, Cheap Tickets, Cancelon, TripOnline SA, Travelocity, Orbitz, Hotwire and Evoline ltd so you can book your Jetwing Blue reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jetwing Blue Hotel Negombo
Jetwing Blue Oceanic Negombo
Blue Oceanic
Jetwing Blue Oceanic Hotel Negombo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing