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“Fantastic Hotel”
Review of Jetwing Blue

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Jetwing Blue
Ranked #10 of 43 Hotels in Negombo
Edinburgh, United Kingdom
1 review
“Fantastic Hotel”
Reviewed February 10, 2013

Stayed at this hotel in January and thoroughly enjoyed it and would recommend it without any hesitation. All staff were very polite and helpful and could not do enough for you. The rooms were brilliant and kept very clean. The kitchen had a variety of food to suit all tastes. The beach location is amazing and kept very clean, also a large swimming pool to cool down. The hotel also has some great facilities all of which I did not use but look forward to using in the near future.

Room Tip: All rooms are very nice, however I did love the rooms with the pool view. Slept well throughout my...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maureen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this review, February 16, 2013
Dear Guest,

Thank you for your great review on Trip Advisor following your stay at Jetwing Blue. We are pleased to have given you a very memorable stay while in Sri Lanka and that you have been able to experience how unique Jetwing Blue is. It makes us very pleased to see you enjoyed every minute of your stay with us and we sincerely hope to welcoming you back in the future.
Thank you once again for your fabulous recommendation and do keep in touch for any matters you may think I could be of assistance while planning your next visit to Jetwing Blue.

Sincerely,
Hyacinth Gunawardena
Director / General Manager
Jetwing Blue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (318)
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English first
Ja-Ela, null, Sri Lanka
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 10, 2013

First of all , the location of this hotel is just few minutes away from the Katunayeke airport, unlike if you are choosing to stay in Colombo. That is a major advantage you dont need spend extra cost for traveling. My personal experience is as follows. The pool is absolutely great when compared to the hotels in Colombo. To my knowledge this is the longest pool right now available in Sri Lanka . This one of the main reason for choosing this as my preferred hotel. Next foods available here, great variety of foods at reasonable price point. I have been there few times before the Service/Hospitality they offer is really great with friendly supportive staff that you really dont get from hotels in Colombo these people are great. If I were near Negombo looking for hotel, I even dont think twice to go there.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank Kevin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this review, February 16, 2013
Dear Guest,

Thank you for your wonderful words on Trip Advisor following your stay at Jetwing Blue.
It was very nice to read that you had a pleasant stay and we will certainly convey your thoughts to the entire Jetwing Blue team. We do endeavor to give our guests a very unique experience whilst at Jetwing Blue, and are glad that we have been able to achieve this on your visit. We hope the pleasant memories will bring you back to us in the very near future and until then warm regards from all of us at Jetwing Blue.

Sincerely,
Hyacinth Gunawardena
Director / General Manager
Jetwing Blue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Lebanon
Level 4 Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 10, 2013 via mobile

Great location, few steps from the beach. good international breakfast with so many varities & nice rooms! Rooms were tidy & spacious with a nice terrace :) many restaurants and pubs next to it if you dont want to stay at the hotel. I recommend this hotel big time! we had 2 rooms at this hotel and when we checked out we were both satisfied with the service we got.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this review, February 16, 2013
Dear Guest,

We very much enjoyed reading your review of Jetwing Blue posted on Trip Advisor following your stay with us and thank you from the bottom of our hearts. Your compliments will be shared among the team who without doubt will be ecstatic to learn of such lovely words of praise.

We are so glad that you had a great stay whilst with us, and it was our pleasure to have been able to serve you. We look forward to the day when you will return to Jetwing Blue, so that we could look after you once again. Please feel free to contact me for any matters that I may be of assistance.

Sincerely,
Hyacinth Gunawardena
Director / General Manager
Jetwing Blue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona
Level 3 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed February 10, 2013

We spent one night at the Jetwing Blue after arriving in sri Lanka for a 15 day holiday, including a tour with a private driver.
The Jetwing is set right on the beach, only a short drive from Colombo airport, within easy reach of Restaurants, ATM etc. The room was excellent, the staff cannot do enough for you, and although we didn't have an evening meal in the restaurant, the breakfast was brilliant.
We would highly recommend this hotel for a short stay, a perfect start to an amazing holiday.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gilloBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this review, February 16, 2013
Dear Guest,

Thank you for your kind words about our resort Jetwing Blue you took the time to post on Trip Advisor. Satisfying each and every guest is what we strive for on a daily basis. The tranquility of the western coast of Sri Lanka is indeed an ideal antidote after an exhausting tour.
Thank you once again for the compliments and recommendations on our lovely resort and its vicinity and we hope to have the pleasure of welcoming you back in the very near future. Until then, please do not hesitate to let me know if I can be of any assistance.

Sincerely,
Hyacinth Gunawardena
Director / General Manager
Jetwing Blue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level 6 Contributor
129 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed February 4, 2013

I had a very long interval between arriving at the airport and taking off so I planned to wait in the Lounge. However this did not open till two hours before the flight. There is a hotel on the airport road but I decided to head for the beach on a recommendation and hopped in a taxi with vague instructions to go to a beachfront hotel in Negombo and this is where his meandering brought us. They do a slightly discounted rate for day usage as I had an after midnight flight. I had a pretty nice twin room overlooking the scuba workshop in the pool. Room had a bath and separate shower. All clean and well appointed. It is classed as five star and seemed to cater for those who like to lounge around rather than taking an interest in the local area. It is absolute beachfront and traditional style catamarans can be hired. There is dining on the beach of course. Pretty good place if you like resort style and handy for the airport. Don't bother bringing rupees, US currency only. You can get to Colombo for next to nothing on the train but you have to be a devotee of rail travel. We only hit one truck at a level crossing, we carried on, not sure about the truck. Be aware the airport is a very long way from Colombo, this would be an alternative base. Some rooms are wheelchair accessible, mine was not. All power points UK square. They do what they call a gourmet night for 10000 rupees which is just a tuk tuk ride round the four Jetwing hotels here.

Room Tip: What suits you, elevated, beach view, poolside, accessible
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chase_Mollys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this review, February 7, 2013
Dear Guest,

Thank you for posting such an encouraging Trip Advisor review to fellow viewers following your stay at Jetwing Blue.

We were indeed very glad that you had a memorable stay at our hotel and your recommendation is highly appreciated by the team. Negombo is certainly very well located and the hotel being on the beach does give a different dimension to the experience.

Thank you once again for your kind words and assuring you of our best service during your future visits to Jetwing Blue.

Sincerely,

Hyacinth Gunawardena
Director / General Manager
Jetwing Blue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 24, 2013

Close to the airport and recommended if arriving/departing in the early hours. 15 mins as opposed to 1 hour plus from Colombo. Really used as a transit hotel for this reason and was pleasantly surprised. Clean rooms and surrounds, helpful staff. Best egg hoppers of the trip, reasonable sri lankan food otherwise, but lots of western options like the buffet.

However wouldn't stay there for more than 1 night as Sri Lanka has a lot more to see and offer.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simon8999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this review, February 4, 2013
Dear Guest,

Thank you for choosing Jetwing Blue for your stay in Negombo, and for your review posted on Trip Advisor.

Your comments with regard to the rooms, the balcony view, the kind service from our associates and the quality of the food on offer, were read with much appreciation by all of us and it is a sincere pleasure to note you have enjoyed your stay with us.

Thank you once again and we sincerely hope that you will return to Jetwing Blue in the future and please do keep in touch for any matters you may think I could be of assistance with.

Sincerely,
Hyacinth Gunawardena
Director / General Manager
Jetwing Blue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 24, 2013

I would recommend to a management to travel a little bit around the World and than to make an offer (prices) for these services... First of all..the pictures which are shown in the introduction..well, well...i have never seen the beach so clean during our stay it was rather full of roten coconuts, dead fish, palm leaves, buckets from paint etc.etc...but ok, maybe we were not in the correct time (beginning of November) and the Ocean was more stormy...No picture from the front of the Hotel?Why?Because of the construction site?The taxi drivers which they recommended to take us to airport were 3 times more expensive than others!The cherry on the top for me was, that they charged me 2x the hotel...Since November i am asking my money back, tens of phone calls (from Europe) and emails did not help...connecting, connecting people, unanderstandable english..promissing and end of January my money is still not back (520 EUR for 3 nights). Actually VISA got involved into this case and they sent me the money and confirmed, that they will deal with them now....Please if you choose this hotel, double check the payment also for the buffet...no tax is included...and the price will be much higher when you pay!!Good luck.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Szepet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this review, February 4, 2013
Dear Guest,

Thank you very much for your review of Jetwing Blue posted on Trip Advisor, following your stay with us.

We are saddened to have let you down on what should have been a memorable experience. We do not have any excuses for the inadequacies you experienced and would simply like to convey a heartfelt apologies.
It is correct that when the sea gets a bit rough, we do have debris from the water coming to shore, but they are cleaned every morning by our beach crew. In regards to the construction which took was taking place in from of the hotel, we were working on improving our facilities for the pleasure of our guest. I am please to let you know that the construction is now over and a we have open a new outlet for your pleasure. Please find attached a picture.
Lastly, regarding the airport taxi pricing from the hotel, it is correct that there is a price difference with taxis you can find on the street. Besides the fact that our taxi fleet is fully air conditioned with English speaking drivers and well maintained vehicle, one main aspect is that all the vehicles are all fully and comprehensively insured. We take very seriously the safety of our guests and allow me to assure you that the cost difference you mentioned is a fairly small price to pay to ensure you are in a safe environment, should anything happens during the trips you make with our taxi fleet.
In any case, It was a great pleasure having had the opportunity to be of service to you, and the points you have raised have our full attention.
We certainly look forward to welcoming you back to Jetwing Blue in the very near future and please do not hesitate to contact me if I can be of any assistance.

Sincerely,
Hyacinth Gunawardena
Director / General Manager
Jetwing Blue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jetwing Blue

Property: Jetwing Blue
Address: | Ethukale, Negombo 11500, Sri Lanka
Location: Sri Lanka > Western Province > Negombo
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Business Hotel in Negombo
#4 Family Hotel in Negombo
#4 Romantic Hotel in Negombo
#5 On the Beach Hotel in Negombo
#6 Luxury Hotel in Negombo
#7 Spa Hotel in Negombo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Jetwing Blue 5*
Number of rooms: 120
Official Description (provided by the hotel):
Lose yourself amidst golden beaches, azure ocean waters and fiery sunsets at Jetwing Blue, nestled along the shores of the coastal resort town of Negombo. Indulge in luxurious spa treatments, enjoy a magical wedding on the beach or spend a lazy holiday by the sea as Jetwing Blue offers it all. ... more   less 
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Also Known As:
Jetwing Blue Hotel Negombo
Jetwing Blue Oceanic Negombo
Blue Oceanic
Jetwing Blue Oceanic Hotel Negombo

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