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“Attentive Staff, Comfortable Rooms and Great Food”
Review of Jetwing Blue

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Jetwing Blue
Ranked #10 of 43 Hotels in Negombo
Kailua, Hawaii
Level 6 Contributor
158 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Attentive Staff, Comfortable Rooms and Great Food”
Reviewed October 30, 2012

This is an older hotel (built in the 1970s) but renovated recently. It could still use some touch up, but overall the experience is very good. Everything seemed to work for what I was looking for in a hotel here in Negombo. The rooms (at least the one I was in) are very large. Mine has a balcony overlooking the very wide sandy beach. I've slept on many different "signature" beds in chain hotels, but the mattress and pillows here were exceptionally comfortable. There's a large flat screen tv and mini-bar. The bathroom has an immense tub and enclosed shower. There's free wi-fi in the room - although it went out for a while and when it came back it wasn't terribly fast.

The pool is HUGE ... with a huge shallow section for kids. There is a beach attendant to set up lounge chairs and provide towels.

Dining is mostly buffet (although there is an a la carte menu and room service is available. The buffet features delicious Sri Lankan curries and specialties but includes some western items. (Breakfast has three sections: Sri Lankan, Western and "Healthy.")

Staff is very attentive. We booked the hotel car and driver for several trips (don't even think of driving yourself).

Room Tip: I was on the second floor (oddly enough, the room numbers are in the 300s) and I'm told that the...
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  • Stayed October 2012, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Auwaiku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this review, November 1, 2012
Dear Guest,

Thank you very much for your appreciation on Trip Advisor following you stay at Jetwing Blue. It gives me tremendous satisfaction to know that you were impressed with our services, facilities and associates. Your comments will be shared amongst the team and they will be with no doubt very much appreciated.

Thank you again for selecting Jetwing Blue to spend your holiday and we all look forward to welcoming you back in the future.

Sincerely,

Hyacinth Gunawardena
Director / General Manager
Jetwing Blue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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leeds
Level 4 Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed October 29, 2012 via mobile

We stayed here 2 nights before going a tour of SRI Lanka. The hotel is convenient for the airport and has a great chilled out feel. On arrival the view thru the lobby to the beach is amazing. Rooms were a lovely big size with great rain shower and large bath tub. Convenient for local pubs and restaurants which were great value and the locals were really friendly.
Would definitely recommend this hotel

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie_Leeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this review, November 13, 2012
Dear Guest,

Thank you so much for such a lovely review on Trip Advisor and the fabulous recommendation you have given about the hotel. Your kind words will certainly be shared with our entire team and it will no doubt encourage them greatly to achieve even higher.

We are glad that you enjoyed your stay and the overall level of service and sincerely hope that you will visit us again as we would love to have you back at Jetwing Blue.

Sincerely,
Hyacinth Gunawardena
Director / General Manager
Jetwing Blue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanoi, Vietnam
Level 5 Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 29, 2012

I don't know what I was expecting, but the room quality really surprised me - they are spacious, very beachy, and reminded me of being in Cape Cod - with all the blue and white interior. Bathroom is good with a very large welcoming bath and separate shower. They could use a better selection of cable channels. The beach is nice - though there are an awful lot of hawkers pestering you to buy things very close to the hotel - it surprised me that the resort does nothing to keep them at bay, as it is very off putting if you want to venture to the beach. Breakfast was ok - though it seemed very disorganised (though the hotel was very full - so perhaps they can be excused.) Worse was check out - what a disaster!! Definitely schedule plenty of time to settle your bill - it was a mad-house! Overall - great location and close to the airport.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bensonfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this review, November 20, 2012
Dear Guest,

Thank you for taking the time to post a review on Trip Advisor following your stay at Jetwing Blue and we were pleased to read that overall you found the hotel well located and that you enjoyed the type of room we had reserved for you.

We noted with concern that the level of service at check out time as well as at breakfast time was not what you expected. Indeed we were slightly overwhelmed by the number of guest we had to cater to but there is no reason for not being able to deliver what you should expect. Thank you for letting me know as with such constructive feedback I will be able to improve.

In regards to the beach vendors, I can assure you that it has our full attention and we are doing everything possible to control their presence. However, there is a fine line between our property and the public beach and while we do understand their needs to make a living, we do constantly have a dialogue with them to explain our needs.

Thank you once again for your comments and we look forward to delight you with more of our facilities and hospitality on your next visit, hopefully in the near future.

Sincerely,

Hyacinth Gunawardena
Director / General Manager
Jetwing Blue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level 6 Contributor
151 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed October 24, 2012

We used this hotel as our most convenient last stop over ready for an early airport check in on way home, after touring Sri Lanka up to and around Kandy and the Tea Plantation areas. As we have come to expect from Jetwing, the service, comfort, cleanliness, food were exemplary - the rooms are so spacious and nothing seems too much trouble for the excellent staff. I love the welcome with flannel and drink whilst check in formalities are discreetly concluded. The food was superb, vegetarian friendly but something for all tastes. We had a room looking over the vast sandy beach towards the sea and we enjoyed the swimming pool - the sea was too rough for me the day we were there although perhaps that was bad luck. We cannot recommend our driver Mark Miusioun highly enough - he accompanied us throughout our trip starting at Jetwing Lagoon, where he is based, and for a nervous passenger like myself I was never worried, even when we hit some quite appalling monsoon conditions one afternoon on a long trip back to our hotel. I suggest you ask for him by name at Jetwing Lagoon - he has a facebook page and I can supply email address.

Room Tip: our room looked over the beach - perhaps they all do? The other side of the building looks on to the...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EleanorStoneham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this review, October 29, 2012
Dear Guest,

Thank you for the lovely Trip Advisor review and the recommendation of Jetwing Blue to fellow viewers.

We were glad to read that you have been able to enjoy the service, comfort, cleanliness, food, the service of our associates and overall the Jetwing Blue experience that is unique in its service and hospitality. We will share your lovely comments with the entire team and a special mention will go to Mark who is indeed located at Jetwing Lagoon with is part of the Jetwing group.

Thank you once again for your compliments and recommendations and we hope to have the privilege of welcoming you back to Jetwing Blue in the future.

Sincerely,
Hyacinth Gunawardena
Director / General Manager
Jetwing Blue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 20, 2012 via mobile

Excellent service from porter to restaurant cook to guest relations. We arrived past 3am and was swiftly checked-in with great customer service and 5-star finesse. In the morning, we were greeted with a sumptuous buffet spread including an all-Sri Lankan and seasonal fruit section. It felt like the beautiful beach facing the resort was specially reserved for us and we had a great stay. Certainly a spa would be great, if time permits. A return visit is certainly tempting!

Stayed October 2012
Helpful?
1 Thank SGTravelor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this review, October 29, 2012
Dear Guest,

Thank you for staying at Jetwing Blue and for your lovely review on Trip Advisor.

Your comments were a delight to read and we were pleased to learn you enjoyed the location of the hotel as well as the food on offer and the service from the associates. We are indeed very glad that you had a memorable stay at our hotel and your recommendation is highly appreciated by the team. While we endeavor to provide the best possible experience to all our valued guests, comments such as yours are definitely encouraging and always pleasing to everyone.

Thank you once again and we hope you will continue to stay with us on your future visits to Sri Lanka, giving us the opportunity to indulge you with more of our renowned Jetwing hospitality.

Sincerely,

Hyacinth Gunawardena
Director / General Manager
Jetwing Blue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 9, 2012 via mobile

We stayed here on our last night of our trip to Sri Lanka this September...

The room was lovely bright and modern. We had a balcony with a great view of the pool and beach. Very relaxing by the pool sitting on the beach, a stunning location.

Great location for getting to the airport. Wish we had time to stay longer!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank caroline_mcr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this review, October 14, 2012
Dear Guest,

Thank you for taking the time to review your stay at Jetwing Blue on Trip Advisor. We are greatly encouraged by your kind words regarding our bright and modern room, balcony with a great view of the pool and beach. Your comments make us that much more grateful to have you as our guest and I will not miss to share them with the entire team of the hotel.

Thank you once again for your compliments and recommendations and hope we will have the privilege of welcoming you back to Jetwing Blue in the future.

Sincerely,
Hyacinth Gunawardena
Director / General Manager
Jetwing Blue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo
Level 5 Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed October 9, 2012

It was a short stay but ticked all the boxes of a lazy, tropical resort with great views of the ocean and fabulous food. Service was very good and even though the hotel was packed to capacity we found staff receptive and curteous. Check out can be manic if its at the usual time that everyone checks out so its best to clear your bill early. Rooms are spacious and comfortable; the toilets are a little cramped and its open plan so if you don't know your room mate well enough you will by the end of your stay! Tiles in the shower area were stained which was the only marked flaw. I was duly impressed with the cafetiere and brewed coffee with fresh milk made available in the rooms instead of those nasty sachets of Nescafe and non-dairy creamer. The rooms do come with a view of the ocean but the other side of them is the main road which can get a little noisy.

Room Tip: Higher floors would definitely give you greater appreciation of the ocean. Enjoy the neighbouring Je...
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AmsColombo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Blue, responded to this review, October 14, 2012
Dear Guest,

Thank you for staying at Jetwing Blue and for your review on Trip Advisor.

Your comments are a delight to read and we are happy you found our rooms, facilities, location and associates satisfying and that you enjoyed our food.

Whilst we very much respect your opinion on the open plan of the toilet design, I just wish to share with you that the architect who designed the hotel is a pupil from the renowned Geoffrey Bawa architect school, the leading architect from Sri Lanka. We do appreciate that taste may vary but just want to re-assure you that all Jetwing Hotels are constructed with the expertise of leading architects.

However your feedback on the stained tiles in the shower area is well noted and has been taken seriously with the persons concerned. Rest assured that necessary action will be taken accordingly.

While we endeavor to provide the best possible experience to all our valued guests, comments such as yours are definitely encouraging and always pleasing for everyone.
We are indeed very glad that you had a memorable stay at our hotel and look forward to welcome you back at Jetwing Blue in the near future.

Sincerely,
Hyacinth Gunawardena
Director / General Manager
Jetwing Blue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jetwing Blue

Property: Jetwing Blue
Address: | Ethukale, Negombo 11500, Sri Lanka
Location: Sri Lanka > Western Province > Negombo
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Business Hotel in Negombo
#4 Romantic Hotel in Negombo
#4 Family Hotel in Negombo
#5 On the Beach Hotel in Negombo
#6 Luxury Hotel in Negombo
#7 Spa Hotel in Negombo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Jetwing Blue 5*
Number of rooms: 120
Official Description (provided by the hotel):
Lose yourself amidst golden beaches, azure ocean waters and fiery sunsets at Jetwing Blue, nestled along the shores of the coastal resort town of Negombo. Indulge in luxurious spa treatments, enjoy a magical wedding on the beach or spend a lazy holiday by the sea as Jetwing Blue offers it all. ... more   less 
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Also Known As:
Jetwing Blue Hotel Negombo
Jetwing Blue Oceanic Negombo
Blue Oceanic
Jetwing Blue Oceanic Hotel Negombo

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