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“A hotel with class and exceptional service!”
Review of Jetwing Beach

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Jetwing Beach
Ranked #5 of 43 Hotels in Negombo
Certificate of Excellence
Cape Town Central, South Africa
Level 5 Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“A hotel with class and exceptional service!”
Reviewed February 14, 2013 via mobile

I don't expect anything less from the Jetwing group. This hotel was fabulous! I thoroughly enjoyed the massive buffet breakfast, the pool and bar area and the spa. The employees at the spa were fantastic and we enjoyed a couples massage on Valentine's Day as well as manicures and pedicures. Excellent overall service! You can't get better.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElizabethJoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Beach, responded to this review, February 25, 2013
Dear Guest,


Thank you for posting your fabulous experience on Trip Advisor following your recent stay at Jetwing Beach in Negombo, Sri Lanka.

We were delighted to read that you extremely had enjoyed your stay with us especially the Valentine’s Day celebrations in the hotel.

Your compliments of the Jetwing family and associates are highly recognized and appreciated.

Once again thank you for staying with us and for your kind compliments.
We are looking forward to welcoming you back in the future, and please do not hesitate to contact me if I could be of any assistance.

Sincerely,

Hyacinth Gunawardena
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Bath, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 14, 2013 via mobile

We are staying at the jetwing beach in negombo Sri Lanka . over all a good hotel staff all friendly room clean and well presented, the food is good and although more expensive than the local eating places that is to be expected. However we stayed for a night at the cinnamon citadel in kandy on a tour and I think jetwing could take a trip to have a look at how they could lay out their hotel the next time they refurbish the layout and decor of the hotel restrant / lobby and the little details in the rooms like a needle and cotton set spare tooth brush and paste only small I know but was nice to see.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wooster318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Beach, responded to this review, February 19, 2013
Dear Guest,


Thank you for sharing your recent experience at Jetwing Beach - Negombo on Trip Advisor.
We greatly appreciate all the compliments about the hotel, especially the attentiveness of our associates. Our guests' perspective is very important to us and we have taken your suggestions very positively.

The layout of the restaurant, lobby and the decor of the hotel reflects the design from Geoffrey Bawa, one of Sri Lanka most renowned architect but do understand that it might to appeal to everyone

The hotel housekeeping department does have a stock of bathroom kits, which are available on demand. Our apologies if you were not informed that this service could be provided.

We do hope that you will be able to come back to Sri Lanka and visit us again and please do not hesitate to contact me if I could be of any assistance.

Sincerely,
Hyacinth Gunawardena
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, United Kingdom
Level 5 Contributor
59 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed February 13, 2013

Stayed 2 nights at start and 2 nights at end of visit to Sri Lanka. Closeness to airport makes it a convenient place to chill before or after late-night flights. All rooms face the ocean but whilst some have spectacular views of palm-fringed beach others are semi-obstructed. Both my rooms were very large with balconies. Some fixtures and fittings are getting worn but I liked the spacious proportions and slightly minimalist interior. Large bathroom with tub and vast separate rain shower. I loved the glass interior walls with view from the shower right through to the ocean. There are blinds if you want privacy. Outdoor set-up is also very good, divided into distinct areas – pool, bar, or beach-front. This gives options for sun or shade and choice of chairs or recliners either poolside, or at the beach bar, or under palms fronting the beach. Breakfast and dinner were OK. Buffet and à la carte menu, food international and some Sri Lankan. Not fine dining but well presented and generous. Very friendly service.

The hotel was not quite what I expected. I booked through ‘Small luxury Hotels’ and thought I was familiar with their brand but Jetwing Beach stretches the definition a bit. I certainly wouldn’t call it small. Still, overall it was more than satisfactory. It’s a comfortable and interesting place. The modernist design, apparently by the great architect Geoffrey Bawa, makes it a notable building and sets it above ordinary modern hotels. The entrance and restaurant are approached by wide flights of stairs with low-rise steps, creating a sense of occasion. Some of the concrete and functional stairwells may not be to everyone’s taste but there’s a very considered and intelligent use of scale both inside and outside so that even when it’s busy the hotel never feels crowded.

Overall I'd say it’s a good choice for couples or solos, and it seemed to work well as a destination for families with children. To me the location made it right for a short stay but the space and amenities would be comfortable for a longer stay too.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mladww
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Beach, responded to this review, February 26, 2013
Dear Guest,


Thank you for sharing your experience from your recent stay with us at Jetwing Beach Negombo Sri Lanka on Trip Advisor.


We were pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our team. Thank you for the very detailed feedback and for mentioning so many positive elements about the location, the service of the dedicated associates, the quality of and the hotel architecture.

Your compliments of our associates is highly appreciated as our team is one of our main assets.

Once again thank you for staying with us and for your kind compliments. We are looking forward to welcoming you back in the future, and please do not hesitate to contact me if I could be of any assistance.

Sincerely,

Hyacinth Gunawardena
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
Reviewed February 12, 2013

Good for a nights stay.

We began our tour to Sri Lanka here.

We had a big room with a good shower and a very comfortable bed. Just what we needed form a long flight from London.

The buffet spread was yummy and huge.

Good start to the journey.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlotte R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Beach, responded to this review, February 19, 2013
Dear Guest,

Thank you for sharing your compliments following your recent stay at Jetwing Beach on Trip Advisor.

We were delighted to know that you enjoyed your stay with us and that you were happy with the services and product we offer. Our chefs were glad to read your feedback on our food and it will further motivate them in their work.

Once again thank you for staying with us and for your kind compliments. We do hope you will be able to visit us again at Jetwing Beach, Sri Lanka and please do not hesitate to contact me if I could be of any assistance.

Sincerely,

Hyacinth Gunawardena
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dronfield, United Kingdom
Level 5 Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed February 10, 2013

We stayed for 5 nights after travelling up country for 7 nights just to relax and crash out.

The staff are very friendly and were happy that we were staying for 5 nights as most people usually stay for less.

The Delux room was very comfortable with a lovely view over to the sea, with very efficient room cleaning plus plentiful stocks of fresh drinking water.

Dinner alternated between buffet and silver service, with regular specials at a small additional cost.

The pool is very clean and welcoming, with bars at either side wher you can lunch at a very reasonable price with good quality food (the Nasi Goreng being my favorite).

The biggest plus is the amazing palm shaded beach where you can relax in dappled sunlight, but also sunbathe to your heart's content if you so wish.

Trips on a traditional katamaran or a delightful boat trip up the 300 year old Dutch canal with an abundance of bird life can be seen are available from the beach (negitiate your price).

Room Tip: Upgrade from a standard room.
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank owlsmadfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Beach, responded to this review, February 19, 2013
Dear Guest,

We all were extremely happy to learn that you both had a wonderful holiday at Jetwing Beach Negombo Sri Lanka and would like to thank you for taking your precious time to write about your experience on Trip Advisor.

Thank you for your staying with us and the entire team was delighted to know that you were impressed with our services.

We value all the feedbacks we get and share them with the team as it helps us in keeping the motivation level and in continuing to provide the level of service to meet our guest expectations.

Once again thank you for staying with us and for your kind compliments. We are looking forward to the pleasure of welcoming you back in the future, and please do not hesitate to contact me if I could be of any assistance.



Sincerely,

Hyacinth Gunawardena
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitley Bay, United Kingdom
Level 4 Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 5, 2013

We have just returned from 14 days at the jetwing beach hotel I first have to say after reading other comments from other travellers I was a little wary, but we had no need to be from arriving at the hotel the staff were very pleasant and check is was very easy and swift. We were shown to a room on the ground floor no lift and the room was not up to our standard as had to go down stairs and then upstairs queer layout and my husband has mobility problems we overlooked the pool nothing wrong with the room i have to say, but not for us, within 2 hours we were moved to the 4th floor which was excellent the room bathroom was fantastic as the same in all rooms the staff were very friendly and could not do enough for the guests the bed was turned down each night and flowers and towels made into animals were great. We ate breakfast in the main dining room which was pleasant if i could make a negitave it would be that if you ordered orange juice it sometime came when you had finished breakfast. The coral resteraunt first class lovely food and lovely staff again we had room service and the food excellent and you dont feel ripped of with the prices either with the food or the drink. Lunch time was spent at the beach bar and my god the food was great prawn salad or the chicken salad worked out at only £2.50 also the fish very very fresh.The pool was fantastic and the beach very clean you were approached from the beach hawkers but they did not pose and problems if you said no thank you they just moved on certainly did not hassle you they would stop and chat about you and their families they were great. The boat trips from the beach were fantastic and well worth the money no rip of there we went on the dutch canal one day then the blue lagoon the next. The spa was fantastic the staff very proffesional my husband and i had 3 treatments each and again the price very reasonable.We ate out a couple of times there are very good resteraunts just outside the hotel.I have to give sam a mention from Hayes and jarvis who was good very professional and did anything to please you thank you he arranged for us to go over to the maldives for 3 days very quick and efficient. If you need a driver we used Christie he is outside the JETWING BLUE next door hotel he is brilliant he took us out for over 10hrs to the elephent orphange and the herb garden but beware that you dont get talked into buying anything as its very very expensive take small notes in currancy for tips Dont tip in restraunts or in the hotel bars as they already take their tip in servce charges unless you feel you have had excellent service. Yes i can understand that other travellers are saying about the place feeling run down my only negitave would be that the floors be replaced on the ground floor near spa and doors put between spa and kitchen to limit noise from the kitchens. but i praise the staff and keep up the good work definately would recommend and we will certainly be back.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank patriciaw61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Beach, responded to this review, February 26, 2013
Dear Guest,

Thank you for taking your precious time in sharing your experience from your recent holiday at Jetwing Beach on Trip Advisor.

We were pleased to read that you enjoyed your stay with us and that you were happy with the services and product. Thank you for recognizing and appreciating the warm welcome you have received upon arrival.

We value all the feedbacks we get and share them with the team as it helps us in keeping the motivation level and in continuing to provide the level of service to meet our guest expectations.

We will share your appreciation and kind words with Sam and Christie whom you enjoyed.

Once again thank you for staying with us and for your kind compliments. We are looking forward to welcoming you back in the future, and please do not hesitate to contact me if I could be of any assistance .

Sincerely,

Hyacinth Gunawardena
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 4, 2013

My first trip to SL and as a solo female traveler, I wanted a nice place to recover from 3 days of flying. The whole Jetwing portfolio of locations is confusing, but the Beach seems to be the Jetwing on the high end. Staff was at the airport with my name on a sign for US $38. Hotel is lovely. Unlimited water brought to your room, the spa was nice as long as you have no expectations. Had dinner solo in the restaurant and the manager stopped by to chat. Loved the pools.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mezemeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Beach, responded to this review, February 7, 2013
Dear Guest,


Thank you staying at Jetwing Beach and for your wonderful feedback on Trip Advisor following your recent stay at Jetwing Beach Negombo Sri Lanka.
It was very pleasing to learn that your felt comfortable at Jetwing Beach as a solo traveler and indeed Jetwing Beach being affiliated to Small Luxury Hotel is certainly one of our property we are most proud of.


We are grateful for your wonderful feedback about our facilities and services and we have shared your compliments with the entire team to keep the motivation level up. Once again thank you for staying with us and for your kind compliments. We look forward to welcoming you back in the future, and please do not hesitate to contact me if I could be of any assistance.

Sincerely,

Hyacinth Gunawardena
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jetwing Beach

Property: Jetwing Beach
Address: | Ethukale, Negombo 11500, Sri Lanka
Location: Sri Lanka > Western Province > Negombo
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Negombo
#2 Romantic Hotel in Negombo
#2 On the Beach Hotel in Negombo
#2 Spa Hotel in Negombo
#3 Business Hotel in Negombo
#3 Luxury Hotel in Negombo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Jetwing Beach 4*
Number of rooms: 78
Official Description (provided by the hotel):
Surrounded by the rhythmic sounds of the sea, Jetwing Beach lies near the golden sands of the resort town of Negombo, basking in the glorious tropical sunshine of this island paradise. Incorporating a unique blend of space and style in its design, this inimitably charming hotel is ideal for a fun family holiday or an intimate couples retreat. ... more   less 
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Also Known As:
Jetwing Beach Negombo
Jetwing Beach Hotel Negombo
The Beach Negombo
Beach Hotel Sri Lanka
Beach Hotel Negombo

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