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28 - 33 of 1,217 reviews
Reviewed January 8, 2019

No front door. Poor reception. Feeling of insecurity. Dirty. Very hot hall ways. Simple key to open bedroom door. Many dirty things in bedroom like coffee tray. Dining hall looked like a canteen . Nice personnel but their clothes were not clean.

Room tip: Go somewhere else
Date of stay: January 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Nicole V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 7, 2019 via mobile

Stayed 1 night. We choose this hotel to stay our last night before flight home because it is 20 mins drive from airport and we could also see the Negombo beach.
Hotel seems to be TUI destination.
However the rooms were pretty worn out, mold in bathroom and very weird door locks. ( door wont lock unless you lock it from inside before you go out).
Hotel is ok for a night or two but not more due to sewage smell and crappy beach.
Beach in front of the hotel was full of rubbish and dirt.

Date of stay: January 2019
Trip type: Traveled as a couple
1  Thank trueRoamer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 6, 2019 via mobile

So the hotel itself isn't too bad. The pool is quite nice and it's right on the beach.

Unfortunately the staff weren't very friendly and I found I had to check every bill I received a few times as there were often random charges for drinks of people who were sitting near but had nothing to do with me or my family. Also some staff would tell me one thing and then others would tell me something something completely different so it was hard to get a straight answer.

There was also some other guests staying there who were basically having a shouting match with the manager on a daily basis so the vibe wasn't great in general.

Room was reasonably clean.

Date of stay: December 2018
Trip type: Traveled with friends
Thank markR6678AM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 5, 2019 via mobile

My fiance and I travelled from Australia through Sri Lanka in March for a friend's wedding and loved the accommodation available in Sri Lanka. We had another wedding to attend this December and the couple organised for the family to stay at paradise beach hotel. Firstly the hotel charged our entire group above the price you could get online although blocked out the dates until closer to the wedding so our group was unable to book.

We knew what type of rooms to expect for the price as we had travelled previously around Sri lanka and was extremely dissapointed in the rooms when we entered. Other family members had blood stains on the sheets, bed bugs and generally dirty pillows.

There was constantly no hot water in the rooms.The bathrooms were dirty and old.

As we had a large group we opted for the christmas buffet dinner. The main food was terrible and the desert was infested with ants and some jelly deserts had mosquitos in them. Finally they tried to charge people that had not even checked in on the 25th for the buffet.

The staff were rude and inconsistent. They required some guest to pay cash on the spot and others allowed to charge to the room.

We made a formal complaint to the tourism police about the hotel as we hope no other guest have to deal with the scammers at this hotel.

If you want to stay in negcombo i suggest looking around this hotel as there are cheaper and cleaner options in walking distance.

Date of stay: December 2018
Trip type: Traveled with family
2  Thank Jarrod P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 4, 2019

We enjoyed our 2 night stay after flying from Australia and before starting our tour of Sri Lanka. The trip from the airport is about 20 minutes, the room has everything you need, safe, aircon, TV, decent shower, balcony with view of pool (third floor), free Wi-fi. Breakfast buffet is fine although would appreciate a selection of fruit, we didn't eat anything else here as there are many restaurants close by. The pool area is lovely, we didn't swim in the beach as were warned it can be rough and the there is a bit of litter around which makes it less appealing.
Overall, use it as a rest stop not a destination in itself, there are far better beaches in Sri Lanka.

Room tip: Third floor has best views
Date of stay: December 2018
Trip type: Traveled with family
2  Thank janinec51
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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