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“Only came for a drink here” 3 of 5 bubbles
Review of Lady Hill

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Lady Hill
Ranked #25 of 60 Hotels in Galle
Certificate of Excellence
Brighton UK
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Only came for a drink here”
3 of 5 bubbles Reviewed April 8, 2012

We came for a drink here, as it had been recommended by the manager of one of our previous hotels. We thought it a very atmospheric place, as the 'original' building is an old colonial vicarage and the pool was very well situated. We were also there for the mosque call to prayer at sundown. Most of all though, we were charmed by the lovely staff we met and who were kind to our son, showed him the fish, showed us round the original parts of the building etc, even though we only stayed for a beer.

That said, we didn't see the rooms, but on our way up to the roof top balcony, we could see that they were unlikely to be palatial in size.

  • Stayed April 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jlostatham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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253 reviews from our community

Traveler rating
    73
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    34
    13
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
UK
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed March 22, 2012

The hotel was quite basic, but had nice views. The staff were friendly and helpful, accommodating our need to use a computer and confirm ticket bookings online. We took a walk down to the sea, very nice but do we aware that locals are not shy to ask for money and will expect tipping if you allow them to accompany you. We only stayed for one night en route back to the airport, making it difficult to know what the facilities are like. We also didn't have the breakfast as we left very early in the morning, however the staff packed us a lunch box instead. It had everything we needed for a brief one night stay.
PS look out for high waves in high winds down at the coast!!

  • Stayed August 2011, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank scuba79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed March 16, 2012

Located up hill amongst the nicest hotels, it looks very impressive when you enter: An Old colonial house. BUTT.. then you find out that the actual hotel is at the back. A basic, elementary 2-3 star hotel, no elevator. Nice helpful staff, low average ayurvedic massage, better to go elsewhere. Reasonable for one night stay if no better alternatives... (like within the Dutch Fortress).

Room Tip: Go for lower floors. No elevator...
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  • Stayed February 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank oronp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed January 22, 2012

Context one night during the literature festival of Galle before 2 days business trip in Colombo (3rd time in Sri Lanka).

It was hard to get a room for the weekend at a point I could not remember how I found Lady Hill Hotel.

Anyway that was one of the poorest experience in Asia over 10-yr in terms of value for money.

I paid 100 USD the night (vs. 6780 LKR for locals i.e. 60 USD). Yes, I am a foreigner so I had to pay more.

And frankly forget about this hotel.

Pro (quickly balanced by con’s):

- Looks nice from the outside. Common areas are ok perhaps appealing to some. My room 204 that looked like any of the other rooms was old, mirror broken, wood a bit rotten, fridge super noisy (I had to switch it off). Laundry was ok however. Safe did not work directly.
- Central (not really in fact you are on the top of the hill, tuk tuk to escape is recommended)
- Staff is nice but a bit slow
- View is nice

Con’s :

- Price (for me the room was worth was MAX 50 USD fair price would have been 40 USD)
- Room too old
- Amateur Service by students not trained. Nothing was efficient.
- Internet you have to pay
- I told them I would arrive at 7.00 am and when I arrived at 9.30 am it took 20 min to check at least.
- When you leave the resto and the lobby area, the hotel is far from charming …

Alternative go by the beach area where lots of a simple hotels of the same standard for 7000 LKR.

For 200 USD + go the fort of Galle inside the Fortress or Era Hotel in Talpe. There we are talking.


NB : locals pay 6780 LKR for the same room vs 100 USD for foreigners. I reflected that the price was not in line with the hotel and they gave me 10%. Not more.

  • Stayed January 2012, traveled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank jnp79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed January 8, 2012

We stayed here for one night as part of a tour. The rooms are basic but provide some lovely views. The staff are very friendly and food was good. Basic hotel but a comfortable stay.

  • Stayed January 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MarieJM84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed November 15, 2011

We stayed in Galle for the last night of our recent 8 day tour of Sri Lanka. We didn't choose the Lady Hill (it was booked by our tour company) and we were dubious about previous reviews (we never choose the lowest ranked place!) but our abiding impression is of a characterful property with lovely staff who work hard to provide good service. We're glad we stayed there. We were in a top floor room that faced out towards the city and offered a lovely view from its vantage point at the top of the hill. Only real downside for us was that our stay coincided with the full moon celebrations at the Buddhist monastery across the road - we were woken at 4am by some fairly cat like singing. With some fresh paint, new linens and beds - this could be a really fab hotel. Our bed was creaky, the pillows were flat & yet also lumpy - and the safe required re-setting but we still felt it had its own quirky charm. I was very surprised by how much my husband liked it. Galle is a lovely city and it was great to walk around it and we enjoyed walking back to the hotel. Not difficult from the centre if you've got any sense of direction & even better if you've got a torch with you! I hope the owners have the resources to invest in the hotel because it could be really special with a bit more TLC. I would also urge them to consider making WIFI free. Buying one hour vouchers really isn't what travellers expect these days.

Room Tip: Rooms at the top give the best views but keep in mind that there is no lift in this hotel - so if yo...
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  • Stayed November 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Alicarrmiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed November 14, 2011

We chose to stay one night in Galle and opted for Lady Hill to avoid paying extortionately rising prices inside the fort. The local rate is killer cheap.

I learned the hotel was previously a "mansion" the owners have now converted into a hotel. By International standards I would say this is an EXCELLENT 3 star hotel. Rooms are clean, Bathrooms are functional, there is a small TV with cable channels, mini bar and airconditioning. Rooms also have a little balcony that offers the so called view.

The service however leaves much to be desired. It is unfortunate that locals insist on speaking in English to locals especially when giving directions! Case in point the receptionist. I found her to be confusing, abrupt and extremely rude. This carried on when the room which we specifically booked (for the view, so nothing lost!) had been given to another guest as they had extended their stay. Understandable. The polite thing to do would have been to explain why the room was not given to us, NOT wait until we inquired about it. Guest Relations 101 Fail. Next came a conundrum about late check out and meals. When booking I requested Room only basis and a late checkout, we found ourselves being questioned about each meal and when we said we would decide in due time it did not seem sufficient. The receptionist seemed to have understood that late check out was on the basis we had lunch the next day! It was all quite irritating. Her line manager who sat a stones throw away took up the issue with her and told her " not to make a problem out of an issue" ( in Sinhala it was quite comical but outright rude in front of guests) My point here is that it is understandable that there can be misunderstandings and confusion about reservations - who hasnt this happened to? However, the shortfall with lady hill was in the way they handled the matter.

That evening we RESERVED a table at the restaurant only to find that the table had been given to someone else when we turned up for dinner. They made no effort to inform us. We were told the telephone at the bar/restaurant doesnt allow for calls to rooms. Perhaps they could have taken the one flight of stairs downstairs to let us know? We were in house guests. When we were eventually seated for dinner we enjoyed a wonderful seafood platter and pepper steak with retro seafood cocktails to start. The price of dinner was in excess of our stay, but portions were huge and the staff were polite and served us speedily once we sat down. Old school menu which is being executed well! The restaurant offers a nice view of the harbour which we were able to observe from the bar!

Great place to stay in terms of no frills accomodation. Cheap, Functional and in close proximity to the Galle Fort and Train Station. Thats where it ends.

Room Tip: Take your own towels if you are finicky
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Aupert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lady Hill

Property: Lady Hill
Address: 29 Upper Dickson Road, Galle, Sri Lanka
Location: Sri Lanka > Southern Province > Galle
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#13 Spa Hotel in Galle
#18 Romantic Hotel in Galle
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lady Hill 3.5*
Number of rooms: 15
Official Description (provided by the hotel):
Nestled atop the highest point of the ancient port city of Galle sits the Lady Hill Hotel, where you will be overwhelmed by the breathtaking and panoramic “Bird’s Eye View” of the lush green countryside stretching from the tea covered slopes of the Southern foothills all the way down to merge with the brilliant blue waters of the Indian Ocean. Located in close proximity to the city’s pulsating heart and to some of the best beaches in the Island, yet secluded enough to offer a measure of tranquility and serenity, that the discerning traveler eagerly looks forward to after a weary bout of sightseeing and exploration. Thereby, adhering to the watchwords “Lose yourself in the Experience and not in the Crowd”.Entering the portals of the Lady Hill, one is treated to an architectural edifice, echoing the legacy of the ancient Colonial Dutch period, from the imposing entrance archway, down to the natural cobblestone floor. However, as you progress through the lobby, where you will be greeted with the traditional Sri Lankan welcome of “AYUBOWAN”, which translates as “May You Have Long Life”, you notice a subtle but appreciative change in the conceptual idea.You will be ushered to your room via a rustic granite stone stairway, flanked by a strip of fresh water fish ponds and upon entering your room, will be amazed to find that you have been transported from the past into the future within the space of a few short ticks of the clock. The rooms are furnished with ultra modern futuristic style décor and posses state of the art facilities and amenities which are all that you, as an honored guest, could possibly hope for. ... more   less 
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Also Known As:
Lady Hill Hotel Galle

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