We can not fault the beautiful old house and grounds but the service or lack of from the manager, Henri, was irritating. The staff were friendly and tried to be as helpful as possible but they did not seem to have had much training. We agree totally with one of the previous reviews that the two properties, the Sun House and Dutch House, were the private entertainment area of the manager. On one of the nights, there was a 'charity party' with loud music which Henri said would end at 11pm. The music did not stop until well past 1am as well as all the noise that all of the non-staying guests were making as they were drinking and smoking on the lawn. Although this was not my idea was a boutique hotel experience, it was not a big problem. However, we did expect at least some attempt at an apology from Henri the next morning but of course, there was none. We've seen other old properties inside the Galle Fort that may not be as fancy but perhaps would have more heart and soul.
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- Also Known As:
- The Dutch House Hotel Galle
- Dutch Hotel Galle