We stayed 2 nights at this hotel in a suite ... were recommended this hotel ... being a Geoffrey Bawa designed property. It is well designed and of course the location is super but the quality of service left a sad taste. We had a butler designated to the suite ....but I dont think he really understood what service meant besides being polite and saying yes to every thing ...maybe without actually understanding it....not his fault at all, as their did'nt seem to be any training in place for the staff.
Had poor response from reception...did mention this to the General Manager who seemed to agree when discussing the issue...not complaining! Food was OK .. a good selection on the buffet.
On the whole the place can do with a good clean up. Considering we paid $500/- per night ,you would expect the place to be clean and well maintained !!Wake up Jet Wings ....Need a better management in place.
- Official Description (provided by the hotel):
- An iconic landmark that stands along the Galle coastline, Jetwing Lighthouse blends minimalist elegance with splashes of sophistication set amidst breathtaking ocean views. Designed by famed architect Geoffrey Bawa, this luxurious hotel lets you indulge in the finer things in life as you travel back in time and explore Sri Lanka's colonial past. ... more less
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- Also Known As:
- Jetwing Lighthouse Galle
- Jetwing Lighthouse Hotel Galle
- Lighthouse Spa