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“Excellent”
Review of Jetwing Lighthouse

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Jetwing Lighthouse
Ranked #3 of 23 Hotels in Galle
Certificate of Excellence
Kattanam, Kerala, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent”
Reviewed February 28, 2013

I stayed here with my family.All the amenities, from hot and cold showers, cable TV, IDD and internet service, car rental etc.Very Good Hospitality from Staff,Clean and big room.Beach is very near.Best food.Location is Very Good.Two swimming pools.The kids have their own pool too.Fully equipped gym.Daily Housekeeping.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ankur_Kerala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this review, February 28, 2013
Dear Guest,

Thank you for your positive comments on Trip Advisor. I am pleased that we have another pleased guest who has enjoyed the Jetwing Lighthouse experience.
The design of the Jetwing Lighthouse is very unique and is one of the iconic properties in Galle. The property is very spread out and gives our guests plenty of space to lounge and relax. The rooms and restaurants are located perfectly allowing all guests to take in the most stunning views of the South.
Thank you for choosing the Jetwing Lighthouse and the entire team here is looking forward to having you and your family back in the future.

Ayubowan
Robert Claesson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (430)
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English first
London, United Kingdom
Level Contributor
100 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed February 27, 2013

I stayed here with my girlfriend for 3 nights.
The staff were very friendly and helpful, though suffering from slight lack of urgency, but this seems to be the case everywhere in Sri Lanka, so didn't surprise us.
The locality of the hotel is impressive; by the sea and with wonderful unobstructed views of palms, beach, rocks and the open ocean.
It is built by Sri Lanka's famous architect- Geoffrey Bawa - and looks wonderful.
Very Bauhaus in parts.Luxurious but not ostentatious.

The hotel has two great pools, one of which is located by a massive lawn by the sea, which is wonderful- and deep too.
You can watch sea turtles diving around the rocks just beyond the sea shore.

The food in the restaurant was pricey, but good, though my girlfriend didn't like the look of the restaurant. I did.
The food varies from night to night, but there is always a wide variety of cuisines going.

The bar serves very decent cocktails, from the classics,to more 'exotic' and adventurous concoctions. Enjoying the sunset at the bar area was one of the lasting memories.

Our room on the top floor had spectacular views of the surroundings, including the ocean, the beach and the pool area. It was kept very clean, was big and had a small balcony.

I would recommend anyone visiting Galle to stay at this hotel, and its also only 5mins tuk tuk ride from Galle Fort.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank sp1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this review, February 28, 2013
Dear Guest,

Thank you very much for the review you posted on Trip Advisor. It was very nice to read as it seems like you were having a great time at the Jetwing Lighthouse . We are always happy with our guests having a wonderful experience at the property and listening or reading these experiences is something I look forward to.

I am extremely glad that the Jetwing Lighthouse was able to live up to your expectations, and our team was able to provide this wonderful experience you speak of. One of Geoffrey Bawa’s masterpieces, the Jetwing Lighthouse is an immaculately designed property surrounded by an equally rich environment. This helps in maximizing the experience a guest has at the Jetwing Lighthouse.

Thank you once again for your review and I remind you that we take it as valuable feedback and hope to see you back one day.

Ayubowan
Robert Claesson
General Manager
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Cambridge, Massachusetts
Level Contributor
106 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed February 26, 2013

To end our trip to Galle, this is the place that we went to have the evening tea. It was very welcoming and had a beautiful view. We could take a look at the waves breaking on the rocks. It was such a relaxing place and I love the colonial touch of the hotel. The staircase plays a special role with regard to adding that touch. We enjoyed this place a lot.

Room Tip: Choose a room that faces the sea. This will be the best you can hope for as the rooms would have a c...
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank mrsdanushkajayatunge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this review, February 28, 2013
Dear Guest,

Firstly I would like to thank you for taking the time to write a comment on Trip Advisor, and also would like to thank you for your very positive feedback on your visit at Jetwing Lighthouse and that you had a nice evening with your friends and family.

As many previous comments about the staircase I also agree that it plays a special role in the Hotel.

I hope you will return again in the near future and maybe stay and experience the Jetwing Lighthouse as a valued hotel guest.

Ayubowan
Robert Claesson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed February 26, 2013

Amazing staircase must be seen to to believed! That alone is worth a trip to the hotel. Rooms are large with large bathrooms. Staff friendly and very helpful. Must do - sunset in the loungeit is up ther with best.

Room Tip: Choose room with ocean view and on the ground floor which gives you an extra area to watch the sunse...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this review, February 28, 2013
Dear Guest,

Thank you for visiting us at the Jetwing Lighthouse. I am very glad that you have taken time to place this review on Trip Advisor.

We are very glad we were able to make your stay a memorable one, and the whole team, hotel facilities were up to expectorations. With this unique property we try to give our guests an experience like no other, and the beautiful staircase only adds to the extra ordinary ambiance we like to maintain.

We thank you for staying with us, and the doors are always open and we are happy to welcome you back to Jetwing Lighthose in the future.

Ayubowan
Robert Claesson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 25, 2013

ok lets say we stayed with chaaya and cinammon while we were in sri lanka for over a month had no problems. me my wife my 3year old stayed with light house for just 1 night well when we checked in to the room they had no bath towels reception girl said will send it but no then i asked this guy who barg in to the room with 1 knock on the door however finally towels turned up after nearly an hour abd half later. not only that dead cockroach in your room was it cleaned? may be need a room cleaning lesson. well food was good apart from under cooked beef in beef curry next morning. for me it's not worth the money at all sholud i stay with jetwing hotels this year when i go on a holiday? i do not no when i had a great time with chaaya, cinnamon and someother hotels in sri lanka

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 0saliya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this review, February 27, 2013
Dear guest

Let me firstly thank you for taking the time to place your feedback on Tripadvisor. At The Lighthouse family, we constantly strive to make you stay with us “Perfect” in every possible way. It is through the constructive comments of our guest that I and my staff know where improvements are to be made.

I am so sorry to hear about your towel issue and cleanliness in the bedroom being unsatisfactory. Your complaint was brought up during our daily briefing. Our Executive Housekeeper has agreed to look in to it .Regarding knocking on the door our standard is 3 times and he will raise that to all staff concerned so standards are being maintained.
I do hope that you would consider Jetwing Lighthouse a second chance and if so I would be delighted if you could contact myself so I personally can look after your reservation and your stay.

We do hope you’d visit us again in the near future to experience firsthand, that your comments were addressed and improved upon.

Ayubowan

Robert Claesson
General Manager
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London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 25, 2013

The Jetwing Lighthouse is a great hotel, where we spent two relaxing days at the end of our busy 10 day tour through the central and southern parts of Sri Lanka. Colombo airport is 2-3 hours drive away, so it's a good place to recharge before flying back home. We loved the colonial feel of the hotel, the wonderful setting and the view from our balcony over the ocean. We also loved our massive bathroom, to the point that we decided to recreate it in our own home. The free WiFi was life essential for our two kids aged 16 and 22, in order to maintain communication with boyfriends and girlfriends. The staff were very friendly and helpful, and the food was delicious, fresh and plentiful. Unfortunately the sea was too rough and rocky for swimming, but the two hotel pools made up for it. The long beach around the corner is great for walking or jogging. The highlight was probably the big monitor lizard, which paid us a surprise visit while we were lying on our deck chairs at the pool. We would go back to the Jetwing Lighthouse any time!

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Haye T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this review, February 27, 2013
Dear Guest,

Here at the Jetwing Lighthouse, we believe in leaving our guests with unforgettable memories that keep them wanting to come back for more. We are really happy that you enjoyed all our facilities and services, and had a wonderful experience. I would like to thank you for taking the time to leave us a comment on Trip Advisor. The food here is something that is complimented by many, and all our chefs put in a huge amount of effort to cater to guests at the highest standard. I will pass your compliments on to them.
The design of the hotel and the amazing setting only adds to the guest experience, and makes this a very special place.
We thank you once again for your comments, and we welcome you back to the Jetwing Lighthouse should you return to Jetwing Lighthouse.
I cannot guarantee a visit by our resident monitor lizard though.

Ayubowan
Robert Claesson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 24, 2013

Fantastic location on a rock over the sea, two very nice swimming pools especially the one on the seaside, a nice spa, a fantastic restaurant (cooking and sea view), nice bedrooms with sea view. Large hotel (and they are building a new wing on the west hand side). Very nice and helpful staff.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Olivier C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this review, February 27, 2013
Dear Guest,

Thank you for taking the time to leave us a review on Trip Advisor. It was a pleasure to have your with us, and here at Jetwing Lighthouse we take pride in providing guests with the best of services and facilities and I’m glad you were able to enjoy the best of it.

We hope to see you back with us in the future and maybe try our new bedrooms which we expect to be completed end of this year.

Ayubowan,
Robert Claesson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jetwing Lighthouse

Property: Jetwing Lighthouse
Address: Dadella, Galle 80000, Sri Lanka
Location: Sri Lanka > Southern Province > Galle District > Galle
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Galle
#3 Family Hotel in Galle
#3 Spa Hotel in Galle
#3 Luxury Hotel in Galle
#5 Romantic Hotel in Galle
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Jetwing Lighthouse 5*
Number of rooms: 63
Official Description (provided by the hotel):
An iconic landmark that stands along the Galle coastline, Jetwing Lighthouse blends minimalist elegance with splashes of sophistication set amidst breathtaking ocean views. Designed by famed architect Geoffrey Bawa, this luxurious hotel lets you indulge in the finer things in life as you travel back in time and explore Sri Lanka's colonial past. ... more   less 
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Also Known As:
Jetwing Lighthouse Galle
Jetwing Lighthouse Hotel Galle
Lighthouse Spa

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