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Reviews (1,964)
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All reviewson the rocksindian oceancinnamon roomgeoffrey bawasri lankamain restaurantwaves crashingset menubuffet styleoverlooking the oceanbeautiful hotelhalf boardnew wingtuk tuka la carte menudeluxe roomrooms are large
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Reviewed January 4, 2013 via mobile

This hotel has a real wow factor. From the extraordinary sculpture in the entrance to the wrap-around ocean views to the simple elegance of the rooms.

The standard of cuisine is very good for a hotel of this size and the staff are wonderful.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank OneSevenOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this reviewResponded February 6, 2013

Dear Guest,

Thank you for your compliments about Jetwing Lighthouse and thank you for taking the time to write us a review on Trip Advisor. I am glad you were able to enjoy the property and it impressed you. I am a big believer in the importance of good service and I am glad to read that you enjoyed extremely good service during your stay with us.

I also hope to see you back at Jetwing Lighthouse and know the team would love to have you back.

Sincerely,
Robert Claesson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2013

A lovely location with waves crashing against the rocks below, superb pools and very stylish rooms full of dark wood and period features. What made our stay special though was the wonderful Sri Lankan cookery demonstration by Chef Nihal. That and his great food in the Cinnamon Room. The only downside was the slightly tardy service at breakfast time and on the terrace during the afternoon.

  • Stayed: December 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
1  Thank TheTravelGuideJunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this reviewResponded February 6, 2013

Dear Guest,

I am pleased to hear that you enjoyed the Jetwing Lighthouse experience. We are constantly striving to improve, and I will take on board your comments on the service at certain times of the day and see how we can improve ourselves. Chef Nihal is a professional at what he does, and like every member of our team here at Jetwing Lighthouse he works hard to please every guest who walks through the day, and a cooking demonstration with him is defiantly a great way to get an insight in to the Sri Lankan cuisine.

I am pleased that you chose to leave your comments on Trip Advisor, I am hoping to see you again at Jetwing Lighthouse in the future.

Sincerely,
Robert Claesson
General Manager

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Reviewed January 3, 2013

We stayed here for 3 nights and were put into the seaview suite on the top floor. This was amazing. With 360degree seaview and balcony it was relaxation poor. But I think almost all rooms have beautiful seaviews. The garden and pool are nice, the beach is a bit sad but ok. Breakfast is good not extraordinary. Overall the Lighthouse probably has seen its peak times a few years back. Like so many places in Sri Lanka it is a bit old.

  • Stayed: January 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Florian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this reviewResponded February 6, 2013

Dear Guest,

I am glad you were able to enjoy your stay at Jetwing Lighthouse. The entire team was happy to have you staying with us. I have looked in to your comments, and even though some of the part of the property may appear like it needs a bit of work, but we have just recently gone through renovations in some of the areas of the property and the guests are very satisfied. We also have a brand new set of rooms that should be completed by the end of the year which is on course at the moment.

I want to take this opportunity to invite you back to Jetwing Lighthouse when your travels bring you to Sri Lanka.

Sincerely,
Robert Claesson
General Manager

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Reviewed January 3, 2013

The facilities and staff at Jetwing Lighthouse make this an experience well worth the price.
The rooms are spacious and clean and are well serviced. The staff are super polite and friendly and make you feel welcome and comfortable.
The buffet breakfast is substantial and the dinning area offers great views. The dinner buffet is a bit pricey in my estimation but the variety and quality are excellent.
The pools are clean and provide an excellent area for swimming and general relaxation. The only negative I can say is that it is virtually impossible to go swimming in the ocean due to the waves and coral terraces.

Room Tip: Try to get a corner room on the second or third floor. Great view!
  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank Scott D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this reviewResponded February 5, 2013

Dear Guest,

Thank you for holding Jetwing Lighthouse in such high regard and recommending it on Trip Advisor. I am glad that you were able to enjoy your stay with us, and enjoyed all the facilities and services offered. The team here is something we work really hard at making better all the time; we find them the vital piece to the puzzle in offering high levels of service to all our guests. That along with our food, and facilities available within the property only add to satisfying a guest further.

Thank you for choosing Jetwing Lighthouse, and we would love to have you back again in the future.

Sincerely,
Robert Claesson
General Manager

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Reviewed January 2, 2013

This is a great all round hotel in a fantastic location in Galle. The roof top bar, has a beautiful view of the harbour, the grounds are well maintained and they also host great events there.

Excellent service, great food and general all round good standards.

Would definitely recommend this hotel to others.

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Thank d_rod2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this reviewResponded February 5, 2013

Dear Guest,

I am pleased to hear that you had an enjoyable stay at Jetwing Lighthouse. As the General Manager here, it is always very pleasing to hear when a guest compliments the staff and facilities, as it constantly shows that we are traveling in the right direction.

Thank you for choosing to recommend us on Trip Advisor. I hope I will see you back with using the near future.

Sincerely,
Robert Claesson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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