This is a small facility (4 guest rooms) in an old house within the walls of Galle Fort. The historic location is great (just a few minutes stroll to the seaside ramparts) and the recent renovation has been very nicely done. But our experience was haphazard. We arrived after a long flight to Colombo and an even longer drive to Galle, only to find that the staff were unsure/confused about our reservation. We waited a long time to get into our room while they sorted that out. Then we found the room was buzzing ... with mosquitoes. Lots (scores) of mosquitoes. That's an irritation and not good in a country where dengue, Japanese encephalitis and malaria are not that uncommon. The room was large and very nicely appointed, with a huge, modern bathroom to match. Very nice. But the plumbing would not work properly. I had to sleep the first night without a shower. It was fixed after I complained. But it still took 24 hours before the room was sprayed and a pump, that ran the water supply, was fixed. Vacation time for us is precious. We had four days at this place and our first day was, in short, ruined. Things picked up after my complaint. Don't get me wrong ... the staff were friendly and obliging when they understood. But it is clear that they just have not been trained. That would be okay if we stayed in one of the town's many guesthouses. But the Heritage villa is run by the big Jetwing hotel chain. We picked it because we expected good service so we would enjoy every minute of our relatively short stay. The upside of the Jetwing connection is that guests are able to access nearby Jetwing Lighthouse resort ... away from the historic fort, but beautifully set by the ocean with good service, a nice restaurant and big pools. Sorry guys ... I rate you poor because of the service let down.
- Official Description (provided by the hotel):
- Welcome to the Galle Heritage Villa located in the heart of the UNESCO World Heritage Dutch Fort in Galle, Sri Lanka. The villa is a transformation of a 1950's Beverly Hills inspired mansion into a Colonial Dutch Villa, and boasts 4 large, elegantly decorated suites with luxuriously comfortable beds and spacious ensuite bathrooms with hot/cold water and all modern amenities. All guest suites are equipped with A/C and ceiling fans and cable TV viewing can be provided on request. Lofty hardwood ceilings and large windows give the villa a bright and airy feel with plenty of room to relax and unwind. Choose to have breakfast outdoors in the garden, the veranda or on the balcony. Complimentary wifi is available and free parking is provided.Experience life in the ancient Galle Fort by strolling down its narrow streets and alleys, admire the C17th colonial architecture, one of the best preserved anywhere in Asia, or jog along the 20 m high fortified ramparts while enjoying the dawn or the spectacular sunsets. Dip into the warm waters of the Indian Ocean from the nearby beach just 50 m from the villa. Come explore Galle and its enchanting Fort for an unforgettable experience. ... more less
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- Also Known As:
- The Galle Heritage Villa Hotel Galle