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“Relaxing place to stay”

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Galle Heritage Villa by Jetwing
Ranked #19 of 178 Specialty Lodging in Galle
Certificate of Excellence
Reviewed September 6, 2012

We had a pleasent time at the heritage villa. Our room on the first floor was clean, tidy and spacious with a equally specious clean bathroom. Staff is nice and friendly. The down side is that the breakfast take a long time to be served and not that much of a variety. The best would be to go to lighthouse for breakfast.

The only major issue I faced was the water cut which occured around 9pm on the first night of my stay. None of the staff was available and wasn't even contactable. I had to call Jetwing's light house to report on the matter and in about half and hour they got it rectified. Apprecite the support given by the lighthouse staff on this. Same water cut cropped up next day noon too but luckily the staff was there and they attended to it. Apart from this I did not face any problems at this place. Nice relaxing place to stay.

  • Stayed: August 2012, traveled with family
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Thank NDSColombo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Galle Heritage Villa by Jetwing, responded to this reviewResponded December 24, 2012

Dear Guest,

I am happy that you chose to write a review on Trip Advisor. I am pleased to hear that overall your stay was pleasant but I have looked in to the negatives you pointed out.

We are at the moment putting together plans to service breakfast and snacks more efficiently at Galle Heritage Villa by Jetwing, which would be beneficial to future guests. I also like to apologize for the delays you faced but I assure you that this will be rectified soon.

We hope to see you back at Galle Heritage Villa by Jetwing where our team of associates will look after your every need.

Sincerely,

Robert Claesson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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90 - 96 of 145 reviews

Reviewed August 28, 2012

Galle Heritage Villa is a delight and a pleasant change from the normal hotels we had been staying in. It is a converted colonial Dutch villa and retains much of the grandeur of its past, but with modern comforts to please the modern traveller. It is owned and managed by Jetwing Lighthouse hotel, a five minute drive away, and we were able to make use of the facilities there as well.

Our room, on the first floor, was large and well furnished with one of the most comfortable beds I have ever slept in. There was air conditioning and a ceiling fan, which kept the room beautifully cool, as well as free wi-fi access. The bathroom was equally huge and very well equipped.

The villa is run by a group of young men who were always friendly, helpful and efficient. They prepared a delicious breakfast each morning, which we could eat either in the garden or around the large communal table in the lounge area.

They do not provide evening meals but residents are able to dine in the restaurants at the Jetwing Lighthouse hotel. We did this and used their swimming pool, which we appreciated.

Staying within the fort walls made this an ideal location for exploring Galle. We enjoyed a very relaxing and comfortable stay in this lovely villa and unreservedly recommend others to give it a try.

Room Tip: The two upstairs rooms have the benefit of a little balcony overlooking the garden.
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  • Stayed: August 2012, traveled as a couple
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Thank TravellingElves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Galle Heritage Villa by Jetwing, responded to this reviewResponded December 24, 2012

Dear Guest,

Thank you for choosing Galle Heritage Villa by Jetwing. It was our pleasure to have you staying with us and I am glad you were able to enjoy your holiday at our property. Galle Heritage Villa is a fairly recent addition to the Jetwing family and is more personal and homely. The team takes pride in providing personalized service and makes you feel at home.

The location does give a guest the perfect base from which to explore the Galle Fort. The Galle Fort is a UNESCO World Heritage site and could be described as one of the most frequently visited attractions in the South of Sri Lanka. The blend of the culture, the sights, and sounds would interest anyone visiting and there is plenty to explore.

I also want to thank you for writing a review on Trip Advisor and we do hope to see you back when your travels bring you to this part of the world.

Sincerely,

Robert Claesson
General Manager

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Reviewed August 15, 2012

We had a wonderful time at Heritage Villa in the Fort, Galle.We were welcomed with fresh juice that refreshed us after our journey. The rooms are beautifully decorated with antique furniture and kept spotlessly clean. One evening we were taken around the Fort by Udara the manager and we saw a beautiful sunset (sunsets not to be missed here they are stunning!).We had a great time and were given first class service from the team working in the villa. This place is highly recommended for a relaxing in beautiful surroundings with an informal but efficient service.

  • Stayed: August 2012, traveled as a couple
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Thank Morebeerplease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Galle Heritage Villa by Jetwing, responded to this reviewResponded September 19, 2012

Dear Guest,

I am glad to hear that you enjoyed your stay at Galle Heritage Villa by Jetwing, and also thank you for taking the time to write us a review on Trip Advisor. The property has a different feel to it; it is very unique and provides a guest with a completely different experience. The service is personalized, and we have trained the entire team to provide a guest with nothing but the best in all situations. Choosing Galle Heritage Villa by Jetwing also gives you the ideal location from which to explore the historic Galle Fort from.

We are pleased to have had to you staying with, and I also want to take this opportunity to welcome you back whenever you are in Galle, Sri Lanka. Hope to see you soon.

Sincerely,
Robert Claesson
General Manager

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Reviewed August 13, 2012

The title might need some explaining. Jetwing manages the Lighthouse Hotel by the beach on the outskirts of Galle and The Galle Heritage Villa (GHV) situated within the World Heritage site of the Galle Fort. GHV is a sympatheticaly restored old dutch building with 4 bedrooms- 2 upstairs and 2 downstairs. It retains the architectural features of the old dutch houses like very high ceilings, balconies, verandahs and a small enclosed garden but has a modern gloss on it with tiles etc. The A/C room was large and clean as was the bathroom. Both were furnished tastefully.The beds- the softest i have ever slept on- had mosquito nets around them. Udara and his crew were very friendly and helpfull whether it be with advice, getting 'top dollar' for your currency exchanges or calling a tuk tuk, smiling throughout it all! Two other couples travelling with us occupied two of the other rooms so the very large common sitting area was exclusively occupied by us and we could treat it like we were at home- getting a takeaway to eat on the massive table, have a sing song etc. Strolling the ramparts, walking the busy streets of the fort, poping into the shops or eating in the many cafes either in the morning or evening was very handy. Early afternoon is a time for siesta and reading in the cool of the villa.
Heres the beauty of the deal. Having enjoyed the atmosphere of the fort and the privacy of the villa you can hail a tuk tuk for a five minute ride to the Light house to enjoy a scrumptious buffet breakfast (Sri Lankan, Western or both!) and the pool facilities, gratis of Jet wing. (Alternatively you could have breakfast in the villa).
My one complaint is that the open plan dinning/sitting area could do with another pedestal fan or two to supplement the ceiling fan.
PS This is my first review and I'm sorry if its very wordy.

Room Tip: The room we had was on the ground floor and very pleasent. The rooms upstairs maybe cooler if you pr...
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  • Stayed: July 2012, traveled with friends
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Thank travelbug190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Galle Heritage Villa by Jetwing, responded to this reviewResponded September 19, 2012

Dear Guest,

Thank you for choosing Galle Heritage Villa by Jetwing. I am pleased to see that you first review on Trip Advisor was on this small and cozy property situated behind the historic walls of the Jetwing Lighthouse. The location of this villa and the Galle Fort is an amazing combination for any guest who chooses to stay here, ideally located in central Galle.

The Galle Heritage Villa by Jetwing is the perfect place for a guest who chooses something different, a small, cozy, homely setting to spend their holiday relaxing and to get away. I am glad the entire team was able to deliver and exceed your expectations. As the General Manager, it is one of the most important things to hear through feedback is that the associates are performing well and your compliments have been passed on to them. The spread at the Jetwing Lighthouse is something we do offer to our guests at Galle Heritage Villa by Jetwing as depending on the guests need they can choose either option.

Thank you once again for choosing us, and we hope to see you back in the future.

Sincerely,
Robert Claesson
General Manager

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Reviewed June 24, 2012

The villa is great - large open lobby with spacious rooms. Very clean and tidy. The place is run by a few young guys who look after the place and the guests very well - always looking to help and provide genuine advice. The breakfast was exceptional! Location is perfect for a few nights stay in Galle.

  • Stayed: June 2012
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Thank JBurgo_76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Galle Heritage Villa by Jetwing, responded to this reviewResponded July 20, 2012

Dear Guest,

Thank you for choosing Galle Heritage Villa by Jetwing as your accommodation during your recent visit to Galle, Sri Lanka. I am pleased to see that you enjoyed your stay with us, and I also want to thank you for taking the time to write us a review on Trip Advisor.

With a property like this one, we know the importance of having great team to serve each guest and pay personal attention to their every need. The team at Galle Heritage Villa by Jetwing receive compliments from a majority of guests who choose to stay at the property. It is with great pride that I pass the compliments on, and this appreciation will no doubt keep them motivated and drive them to do even better.

I would like to welcome you back to the Galle Heritage Villa by Jetwing the next time you visit Sri Lanka.

Sincerely,
Robert Claesson
General Manager

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Reviewed June 19, 2012

The heritage place in galle fort. Good decoration,friendly and stuff supported you everything. Nice place

  • Stayed: June 2012
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Thank Vavawawee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 29, 2012

Dear Guest,

Thank you for your positive review on Trip Advisor about Galle Heritage Villa by Jetwing. I am glad that the whole team was able to exceed your expectations and make sure you had a memorable stay at the property.

Hidden within the walls of the Galle Fort, Galle Heritage Villa by Jetwing is truly unique and offers a guest a completely different experience.

Thank you for choosing Galle Heritage Villa by Jetwing to stay during your visit to Galle, Sri Lanka, and we would love to see you back at Galle Heritage Villa by Jetwing.

Sincerely,
Robert Claesson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2012

Best location!
Best sevices!
Best place to stay in the Fort!

  • Stayed: June 2012, traveled with friends
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Thank Tana T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 29, 2012

Dear Guest,

I personally thank you for your feedback on Trip Advisor and keeping Galle Heritage Villa by Jetwing in such high regard. I can not thank you enough for a guest leaving us their feedback as it is a way to drive forward our efforts in improving and upping standards further.

I also would like to inform you that you are welcome at Galle Heritage Villa by Jetwing anytime you choose to visit, and the whole team hopes to see you soon.

Sincerely,
Robert Claesson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Galle Heritage Villa by Jetwing

Address: 71 Lighthouse Street, Galle Fort, Galle 80000, Sri Lanka
Location: Sri Lanka > Southern Province > Galle District > Galle
Amenities:
Beach Free Breakfast Free Parking Kitchenette Room Service Suites
Hotel Style:
Ranked #19 of 178 Specialty Lodging in Galle
Price Range: $193 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Galle Heritage Villa by Jetwing 4*
Number of rooms: 4
Official Description (provided by the hotel):
Welcome to the Galle Heritage Villa located in the heart of the UNESCO World Heritage Dutch Fort in Galle, Sri Lanka. The villa is a transformation of a 1950's Beverly Hills inspired mansion into a Colonial Dutch Villa, and boasts 4 large, elegantly decorated suites with luxuriously comfortable beds and spacious ensuite bathrooms with hot/cold water and all modern amenities. All guest suites are equipped with A/C and ceiling fans and cable TV viewing can be provided on request. Lofty hardwood ceilings and large windows give the villa a bright and airy feel with plenty of room to relax and unwind. Choose to have breakfast outdoors in the garden, the veranda or on the balcony. Complimentary wifi is available and free parking is provided.Experience life in the ancient Galle Fort by strolling down its narrow streets and alleys, admire the C17th colonial architecture, one of the best preserved anywhere in Asia, or jog along the 20 m high fortified ramparts while enjoying the dawn or the spectacular sunsets. Dip into the warm waters of the Indian Ocean from the nearby beach just 50 m from the villa. Come explore Galle and its enchanting Fort for an unforgettable experience. ... more   less 
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Also Known As:
The Galle Heritage Villa Hotel Galle

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