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“Double charged”

Unawatuna Beach Resort
Ranked #89 of 143 Restaurants in Galle
Cuisines: Sri Lankan
Restaurant details
Reviewed February 13, 2010

Was staying at the UBR on half board package, but the manager of the restaurant insisted on charging us for the meal on top. Pretty silly because I just went and cancelled the half board instead. Food is not worth the money.

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1  Thank georgestevens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (49)
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41 - 45 of 49 reviews

Reviewed February 17, 2009

Stayed here for 3 nights as part of a group tour we went on with my family. We arrived after a very long coach ride on New Years eve. We did see on arrival that there was a party due to take place that night, and there was some joking about it going on till 6am. Turns out they weren't joking. The DJ booth was 20 feet away from our room and the venue had no walls to keep the sound in. Music was so loud that the rooms actually shook. Complaints at 3am had no effect; the manager initally refused to see us, then turned up drunk and eventually 'apologised' but claimed there was nothing he could do. At 4.30am there were 3 people on the dance floor and a lot of very unhappy guests. The music finally ended at 5.30am. I don't mind people having a good time on NYE, but this was rediculous.

The comapny we go with, Explore, are usually very good at taking us to places that are above back packer, but below 5* luxury and keep the money within the country itself. However, this was the pits! There were also issues with the rooms themselves; some were flooded and a lot had bits that were broken. Every time we tried to put the TV on the power went.

While the cleaning staff were quite sweet, and some of the reception staff even sympathised with us for our troubles, they really couldn't make up for all the other problems it had.

The whole experience with UBR left a really horirble taste in my mouth, after what had been a pretty enjoyable trip up till then.

Looking at some of the other villages en route to Colombo, on the bus ride home, I would recommend looking to stay there.

3  Thank Ethical_explorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 12, 2009

Just got back from SriLanka and visited Unawatuna Beach. Our driver took us to Buffet lunch here and upon arrival I enquired about price for lunch Rs.800/- was quoted at the desk. This was steep but we decided to give it a go. The meal was VERY ordinary and the fish curry was probably 'off' (judging by the effects!). Throughout the meal we were constantly pestered by touts selling grossly overpriced 'tat' - the wraps being offered could be purchased for half the price in town. Finally when we came to pay we were charged significantly more than the price quoted even before local taxes were added. Complaints were greeted with smiles and they seemed quite pleased to have ripped us off with their lies.

Recommend this place is given a wide berth as it does nothing to promote SriLankan tourism.

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4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2017 via mobile
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Thank melda k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2016
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Thank Stefanoris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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