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Reviewed November 7, 2017 via mobile

Nice pool, nearby clean beach and balanced breakfast - to satisfy taste buds of tourists coming from different countries were the main plus points. Courteous, helpful & smiling staff was an added advantage.

Stayed: October 2017, traveled with family
Thank LalitK457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serendib_Leisure, General Manager at AVANI Bentota Resort & Spa, responded to this reviewResponded November 8, 2017

Dear Lalit K,

Thank you for an excellent rating, we hope you will visit us again soon.
Warm regards,
Suresh Athukorala

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2017

we both had a great stay in its finest Bawa suite and everything was simply amazing. you can easily get mesmerized by southern sea breeze and get your tan relaxing at the pool side. its everything you would ask for at such a reasonable price. what got us attracted most was their delicious buffets!!! the spread of the buffets were not that long but every item in it fulfilled our taste buds to the fullest.
you can also enjoy with a little play of foosball, or billiard or checkers in their indoor-game-room.
staff was really friendly and the service we received was very promising.

  • Stayed: November 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Esh_MEMORIES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serendib_Leisure, General Manager at AVANI Bentota Resort & Spa, responded to this reviewResponded November 8, 2017

Dear Esh_MEMORIES,

Thank you so much for taking the time to visit us recently and for writing such a wonderful review of your experience. It is fantastic to hear that your stay at our Bawa Suite was simply amazing, and your stay was thoroughly enjoyed by the both of you. We look forward to welcoming you back again soon.
Warm regards,
Suresh Athukorala

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2017

My whole family enjoyed the stay in this hotel. The service we received at each point of contact (reception, front desk, housekeeping, restaurant, barkeeper, fusion restaurant, pool and SPA) was warm and friedly, always accompanied with a smile. This gave our stay a relaxing atmosphere, we really enjoyed. Thank you for your time!

  • Stayed: October 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank Emica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serendib_Leisure, General Manager at AVANI Bentota Resort & Spa, responded to this reviewResponded November 8, 2017

Dear Emica K,

Thank you for your feedback on your recent stay with us. We are delighted to hear that you and your family had an enjoyable stay with us.
Warm regards,
Suresh Athukorala

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2017

Like the title says, it’s a 5-star property. The hotel grounds are amazing with direct access to the beach. The buffet breakfast is large and varied with an omelette, pancake, and waffle station. The staff are friendly and helpful.

I’m afraid that’s where the 5-star rating ends. The quality of the rooms are definitely 3-star. The locking mechanism on the room doors make it so you have to pull the door in hard to ensure it’s closed. This means you hear lots of slamming throughout the day. In the bathroom you have old frayed towels and mold in the shower grout. The beds are moderately comfortable. The air-con in my room was only warm to cool. The thermostat never got below 23 although I turned it to 20. There’s an empty fridge in the room; no minibar.

I spent two nights at the hotel and ate at Charters bar the first evening. The food was completely tasteless. Afterwards, I had lunch and dinner outside of the hotel. Try Rana seafood or Wunder bar

I would not recommend this hotel. There are many other accommodations on the beach for half the price.

Room Tip: See pictures
  • Stayed: November 2017, traveled solo
    • Value
    • Cleanliness
    • Service
2  Thank Robert X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serendib_Leisure, General Manager at AVANI Bentota Resort & Spa, responded to this reviewResponded November 8, 2017

Dear Robert X,

Thank you so much for taking the time to visit us recently and for writing a review of your experience. We are of course extremely disappointed to hear that you our rooms did not meet your expectations, we will certainly look into the areas you have raised. We are appreciative of your comments in relation to where we can improve. Please accept our apologies for any disappointment caused.
It was a pleasure having you with us and we look forward to welcoming you back again soon. Please do get in touch so that I can help handle all of your arrangements personally.
Warm regards,
Suresh Athukorala

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Reviewed November 4, 2017

Only disappointment was SPA was full with appointments and only one female therapist for the day
And wish more food for the spread.. at least a good eye catching soup to include ,, staff was excellent

  • Stayed: November 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank sudarig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serendib_Leisure, General Manager at AVANI Bentota Resort & Spa, responded to this reviewResponded November 5, 2017

Dear sudarig,
Thank you for your feedback on your recent stay with us.
Warm regards,
Suresh Athukorala

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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