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“Clean and lovely hotel..”

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AVANI Bentota Resort & Spa
Ranked #5 of 21 Hotels in Bentota
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Clean and lovely hotel..”
4 of 5 bubbles Reviewed June 12, 2013

My family and I ended our Sri Lankan tour here.. we stayed in Avani Bentota for two nights.. We were warmly welcomed with refreshing drinks and the key to our room was handed over to us. The room and bathroom was lovely.. i also loved how a welcome note came up on the TV screen as soon as i switched it on.. i loved the bed - very comfy.. the breakfast was good as well.. all in all - it was pleasant..

It is a lovely place to stay if you love the beach.. i loved lazing around the beach and watching the sunset...

I also pampered myself at the avani spa.. loved the peppermint scrub.. it was amazing.. but the massage was good - not excellent.. (although i thought it should be, considering the hotel is called avani bentota resort and spa..)

On another note, I did hear the train but it was only once or twice and it wasnt as annoying as some of the reviewers had mentioned..

Thanxx Avani Bentota :)

Room Tip: Superior Room - easy access to the beach..
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  • Stayed June 2013, traveled with family
    • Value
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Helpful?
1 Thank Nadra59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,296 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (279)
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Port Harcourt, Rivers, Nigeria
Level Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed May 21, 2013

I had two holidays in this resort during my 2012 Apr and 2012 June holidays. Undoubtedly, this is one of the best places I have spent with my family. The suite was spacious with very well kept, ultra modern trendy interior and furniture. Everything inside is simple and beautiful. Main bathroom had a Jacuzzi, shower cubical with rain shower and other fittings while the 2nd one was a toilet with a wash basin. Balcony over looking the poolside was spacious and it delivered value of all the money I spent. Two swimming pools, Food, lobby area, entertainment programs and gardens were well kept and usable.

Room Tip: Rail track runs very closer to the hotel. Request for a room away from the rail track to avoid some...
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  • Stayed June 2012, traveled with family
    • Value
    • Location
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Helpful?
4 Thank Rohitha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
72 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed May 2, 2013

good all around once you find the place as could not find immidiately. room excellent (though on the small side) but was an upgrade in hotel (they said) as booked the Avani in Kaluthara but it was not ready on the date we travelled so were sent further down the coast to the Bentota property. Lovely place and excellent for the beach. plenty of various food on offer on the full board basis but only one restaurant on the full board meal plan. stayed in room as went to relax and unwind but only a few old movies on the on demand menu. room is really nice to relax though so while TV was not offereing many movies cant find fault as suppose the avarage traveller does not go to this sort of place to watch TV. got a spa massage done but was not very good as though the staff claimed to have been trained did not appear to be that way. so as long as you stay away from the spa and are not going to watch TV cant find fault in the place. would probably go again

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
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    • Service
Helpful?
Thank DilhanJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review, May 7, 2013
Dear Guest,

Thank you for taking time to share your experience at AVANI Bentota Resort & Spa. We appreciate your comments about our service and facilities and saddened to note that the quality of the spa treatment had not met your expectations.
Your feedback is important to us and rest assured that we will share your sentiments with our team to ensure that our services will be up to the expectations of our guests. Our Spa therapists have been participating in regular training programs since your last visit and we will continue to monitor their performance regularly.

Since both AVANI Kalutara Resort & AVANI Bentota Resort & Spa are opened and fully operational, we look forward to welcoming you at either of our properties in the near future!

Yours sincerely,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 30, 2013

Awesome resort. the reception gives one a feeling of entering a spa; clear virgin white walls. Check-in is like a consultation appointment with the receptionist; one feels pampered and as if one is getting special treatment. our room no was 122; the verandah door opens to the pool; 5 steps and one is in the pool. the pool is the best that i have experienced ever. the sounds of the sea are very soothing late evenings. the resort is blessed with a great location; large lawns with hammocks. the shore line is just 10 feet away so its like haveing one's own private beach.
while the food tastes good we were dissapointed with the choices on offer or rather the lack of it; extremely limited menu. This is definitely an area for improvement. The a la carte restaurant had some dozen dishes only. Response time for room service needs a whole lot of improvement.

Room Tip: take rooms on the ground floor which open out to the pool in case you plan to spend mots of your tim...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sanjayshivnani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review, May 9, 2013
Dear Guest,

Thank you for sharing your experience at AVANI Bentota Resort & Spa. It was a pleasure to read that we were able to provide you with a relaxing holiday at one of the most beautiful beaches on the south-east coast of Sri Lanka.

Your sentiments and suggestions regarding the limited choice in menus at both our restaurants, “Breeze” and “Frangipani” have been shared with our Chef and we will make every effort to improve the variety of dishes in the future.

Thank you again for sharing your feedback with us. We look forward to welcoming you to the beautiful shores of Bentota in the near future!

Yours sincerely,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Negombo, Sri Lanka
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed April 28, 2013

I was in this Hotel with my Family on the 13 th and 14th April which was the New years day in Srilanka, I would say the Location is great,Hotel Rooms & both swimming pools are awesome.
Hotel Staff are excellent.....only issue is dinner Lunch & breakfast Buffets....This hotel being a 4 Star hotel their Quality ,& choice is not up-to the Standard..... they do not offer a wide variety of food in Buffets.If you have never been to Srilankan Resort hotel before your wouldn't identify but if you have been you will surely notice the difference.......Food & beverage service in the Main Restaurant is Horrible... Value for money where the Food is concern is is zero... I did not take Al Carte food so cannot Comment... I have been to so many lesser Stat hotels and found out that their Buffets are much better..... I feel very sad for this Property because they have all the resources to be the best Hotel in the south... If this hotel improves the quality of food it will be the Best Hotel in Down South.....

Room Tip: get a room close the Main Restaurant because you will have along walk if you stay away...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anton d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review, May 6, 2013
Dear Guest,

We are pleased to hear that you and your family enjoyed the Sri Lankan New Year at the AVANI Bentota Resort & Spa. It is nice to notice your profile photograph of you on our traditional swing that was setup at the hotel garden at the time of New Year. As discussed during your stay we appreciate your feedback and your suggestions regarding our buffet presentation and food quality. Our Chef and the associates at kitchen have noted your feedback and we have focused on better training on hospitality skills, creative food presentation, etc. Further we are planning to address the space issue in our restaurant during high demand periods as well. Thank you for giving us the confidence to become the best hotel in the South. We hope to welcome you and your family again with improved quality in the areas you mentioned.

Yours sincerely,

The Management
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Dubai, United Arab Emirates
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 bubbles Reviewed April 26, 2013

We have never been on such comfortable mattress & pillows I am saying it after trying enough 5 and 4 star hotels in 3 different continents. We were exhausted may be that had a lot to do with it but it was definitely better than most we have experienced before.
They don't know how to make burgers but they make it up by good breakfast, hospitality and in room service. There is good competition around them just next door on the same beach stretch is another hotel - surf which offers rooms at almost half the price.

Overall a good property - Clean Beach stretch (wish I cud minus those weird people selling stuff everywhere and staring as if we were aliens), both pools are well located and clean, rooms are perfectly designed - love the ambiance and spending evening on that balcony, value for money - it was for us being tired but you got a cheaper option on the same stretch of beach. My girl loved the comfort which gives them 4 stars and the sad burger takes away one otherwise nothing we found wrong.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank patialaroyalz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLML, Manager at AVANI Bentota Resort & Spa, responded to this review, May 8, 2013
Dear guest,   Thank you for sharing your experience at AVANI Bentota Resort & Spa. We are delighted to hear that you enjoyed your stay and especially our comfortable beds. Feedback from our guests is very much appreciated so we can  improve our weaknesses or shortcomings. Our Chef has taken your  comment regarding the poor quality of our burgers very serious. Rest assured that during your next stay the kitchen team will ensure that high quality  burgers are served.   Thank you once again for your feedback and for choosing AVANI Bentota Resort & Spa. We look forward to welcoming you to the beautiful shores of Bentota once again!   The Management 
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo, Sri Lanka
1 review
5 of 5 bubbles Reviewed April 21, 2013

Great location with lovely settings to the beach and 2 nice swimming pools added to that. Very clean and pleasant beach area that you could enjoy thoroughly. Its a pleasant hotel with very clean ,nice rooms, great setup, excellent staff and delicious food. For a beach hotel, Its THE PLACE TO BE......

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DBS94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AVANI Bentota Resort & Spa

Property: AVANI Bentota Resort & Spa
Address: Bentota, Bentota 80500, Sri Lanka (Formerly Hotel Serendib)
Location: Sri Lanka > Southern Province > Galle District > Bentota
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Bentota
#4 Luxury Hotel in Bentota
#5 On the Beach Hotel in Bentota
#7 Romantic Hotel in Bentota
Price Range (Based on Average Rates): $$
Hotel Class:5 star — AVANI Bentota Resort & Spa 5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Avani Bentota Resort And Spa
Avani Bentota Hotel Bentota
Serendib Hotel Bentota

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