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“Honeymoon”

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Bentota Beach by Cinnamon
Ranked #7 of 23 Hotels in Bentota
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Honeymoon”
Reviewed October 11, 2013

Amazing experience. I was there with my wife for our honeymoon. At first I thought it would be a worn down hotel but was I wrong. I stayed in three other hotels in Sri Lanka and which were good but this was by far the better. Loved every minute! To top off the stay, on check in they surprised us and upgraded us to a bigger and better room with a view. It was perfect!

The food was awesome - didn't need to go out for dinner because the hotel had the best food! Amazing people, amazing service and amazing country.

I look forward to going back there again sometime soon!

Highly recommended.

Room Tip: Get the superior room and ask for the sea view -> leave the windows open and hear the sea!
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suhel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PramukshiKariyawasam, Public Relations at Bentota Beach by Cinnamon, responded to this review, October 15, 2013
Thank you for your feedback following your stay at Bentota Beach Hotel. We are truly delighted to know that you enjoyed your stay with us and our warm hospitality. We eagerly look forward to having you with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,442 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (266)
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English first
Cricklade, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 8, 2013

We stayed at the Bentota Beach Hotel for 9 days of our honeymoon. We went all-inclusive and although that meant we had to stick mostly to the main restaurant for our meals, the food was varied and excellent. There were several other options if we wanted to pay for our meals, including a private pagoda on the beach with our own chef had we wanted it.
When you enter the beautiful reception area, you are met by the delicious smell of cinnamon.
The rooms are very pleasant, although we did have to ask them to change our mattress, but the staff did this within 20 minutes of being asked and without question.
Everywhere we went within the hotel complex, every single member of staff was polite, warm, friendly and couldn't be more helpful.
The swimming pool is clean and lovely, a lifeguard is always present when open. The gardens are lovely and the beach is beautiful. Unfortunately, we went at the wrong time of year to swim in the sea as it was very rough, with strong currents.
Absolutely loved our time there and would highly recommend it.

Room Tip: Worth asking travel agent before travelling how much a room upgrade is. We paid very little to upgra...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Juliet111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PramukshiKariyawasam, Public Relations at Bentota Beach by Cinnamon, responded to this review, October 10, 2013
Thank you for your feedback following your recent stay at Bentota Beach Hotel. We are delighted to know that you enjoyed your stay with us. Whilst thanking you for sharing your positive feedback we eagerly look forward to having you with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 8, 2013

We came here for our honeymoon and we were a bit disappointed that we had to wait over an hour to check in an ended up with a disabled room and two single beds. The resort itself was beautiful with luscious gardens, a nice pool and plenty of activities. There was a very bug Muslim population staying at this resort. The buffet dinners were pretty good with a wide selection of food and different themes each night. Other than the initial hiccup it was a good stay. Lucky it was our final destination in Sri Lanka.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fima d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PramukshiKariyawasam, Public Relations at Bentota Beach by Cinnamon, responded to this review, October 15, 2013
Thank you for your feedback following your stay at our Hotel. We are truly delighted to know that you enjoyed your stay with us. We apologize for any inconvenience that may have been caused initially due to our Hotel being fully booked on the day of your arrival and hence not being able to provide your room by the usual check-in time. We are constantly reviewing and improving our efficiency and service offerings and will certainly ensure that we offer a better experience to you upon your return. We eagerly look forward to having you with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newbury, United Kingdom
Level Contributor
123 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed October 7, 2013

Stayed here for 5 nights after a week travelling Sri Lanka. Rooms were lovely and the pool and gardens are amazing. We just had breakfast included but get there early as the buffet gets a bit busy.
We ate in the hotel 2 nights. If you like buffets and everyone pushing for food then it's fine! The restaurant away from the buffet was nice but too quite as we were only ones there as mist people go for all inclusive buffet.
Get a tuk tuk and get out if the hotel for dinner. Amazing restaurants nearby with top quality seafood and great service

Stayed September 2013, traveled with friends
Helpful?
Thank Eva S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PramukshiKariyawasam, Public Relations at Bentota Beach by Cinnamon, responded to this review, October 15, 2013
Thank you for your feedback following your stay at our Bentota Beach Hotel. We are delighted to know that you enjoyed your stay with us. We eagerly look forward to having you with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 5, 2013

My wife and I stayed here for our honeymoon and we loved it , fantastic food , wonderful staff ( Sunny at the pool bar). that's his name not the weather and all staff very friendly and in general . Security very good and felt really safe inside . We booked through Kuoni as an all inclusive package which was managed very well from start to finish. In all a very good experiance and would recomend this hotel to others .
Nigel & Debbie Marks .

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nigelmarks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PramukshiKariyawasam, Public Relations at Bentota Beach by Cinnamon, responded to this review, October 7, 2013
Thank you for your feedback following your recent stay at Bentota Beach Hotel. We are delighted to know that you enjoyed your stay with us. We eagerly look forward to having you with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 1, 2013

Within walk able distance from everything which is imp in the city . The rooms are very clean, spacious and comfortable, the internet connection was perfect, and the service here is absolutely flawless Would happily return here. Beach is clean and worth exploring espcially in the night .

Stayed September 2013, traveled with friends
Helpful?
Thank Brijesh24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PramukshiKariyawasam, Public Relations at Bentota Beach by Cinnamon, responded to this review, October 1, 2013
Thank you for your feedback following your recent stay at Bentota Beach Hotel. We are delighted to know that you enjoyed your stay with us. Whilst thanking you for sharing your positive feedback we eagerly look forward to having you with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 20, 2013

I booked 2 rooms just for a night. We all got there around 1.15 they said rooms are not ready till 2 that's fine my little getting restless by then however I went to reception at 2 hoping rooms are ready I couldn't believe when they said it's not ready. I wasn't happy at all got my room 15 minutes later my parents room after 50 minutes room was mopped but not dried no spoons for coffee when I checked out ask if I had used 2 pringles which wasn't in the mini bar at all. Food was great nice pool but would I wanna go back to this place when I have so many choices in bentota beruwela ahungalla area I don't think so

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 0saliya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PramukshiKariyawasam, Public Relations at Bentota Beach by Cinnamon, responded to this review, September 24, 2013
Thank you for your feedback following your stay at our Hotel. We sincerely regret the inconvenience caused to you during your stay with us.
On the said day, we did face an overbooking situation, and were hence unable to provide the rooms by the required time. We will certainly take more precautions to ensure that guests are offered rooms by the standard check-in time.
We sincerely hope that you will return to our Hotel in the near future and experience our hospitality at its finest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bentota Beach by Cinnamon

Property: Bentota Beach by Cinnamon
Address: Colombo-Galle-Hambantota-Wellawaya Highway | Galle, Bentota 80500, Sri Lanka
Location: Sri Lanka > Southern Province > Galle District > Bentota
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Spa Hotel in Bentota
#6 Luxury Hotel in Bentota
#7 On the Beach Hotel in Bentota
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bentota Beach by Cinnamon 4*
Number of rooms: 133
Official Description (provided by the hotel):
Situated on the southern coast of Sri Lanka, Bentota Beach by Cinnamon is the perfect getaway from the buzzing city life. The resort specializes on water sports and other adventures at its own Water Sports centre with a variety of activities such as wind surfing, jet skiing, and banana boat riding. ... more   less 
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Also Known As:
Bentota Beach Hotel Sri Lanka

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