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“Nice Stay in Ulsan”
Review of Lotte Hotel Ulsan

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Lotte Hotel Ulsan
Ranked #1 of 21 Hotels in Ulsan
Certificate of Excellence
Norway
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Nice Stay in Ulsan”
Reviewed February 15, 2013

Another nice stay in Korea, as usual…. This time was a quick three day business trip to Ulsan. The Lotte Hotel Ulsan is a very nice hotel, nice rooms and service. You always find good standards and excellent service in Korea. They have an excellent restaurant-buffet nearby the reception with a large choice of food. The Lotte Shopping Mall is part of the Hotel so one ends up doing additional shopping than planned….The Lotte Mall has a vary good food court in the basement with a good assortment of Korean fast food kiosks, a must try once you are there. The hotel is conveniently located in the modern Ulsan area. A lot of traffic during the rush hours so trips to and from other areas in Ulsan needs to be planned accordingly, for example when returning to the Airport. Ask the helpful Concierge and they will advise you. For longer stay it is fun to travel to Busan, as day trip, via intercity Bus service and the Busan Metro system.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GDX65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
울산롯데호텔객실담당, 매니저 at Lotte Hotel Ulsan, responded to this review, February 23, 2013
Thank you for your warm and nice comment regarding Lotte hotel Ulsan.
Your valuable appraisal is very infomative us and other costomers.
We are looking forward to seeing you again soon.
Take care of your health.
We appreciate your kindness again !!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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265 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
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Colombo, Sri Lanka
Level Contributor
117 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed February 2, 2013

Stayed in the hotel from 17th till 20th January and it was a very pleasant experience. Would like to return back in future to Korean with an expectation of exploring the country more as this time it was on a training program.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T_Senaratne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
울산롯데호텔객실담당, 프론트 매니저 at Lotte Hotel Ulsan, responded to this review, February 3, 2013
Thank you for choosing Lotte hotel Ulsan.
We'd like to express our sincere appreciation again.
Your nice comment makes us happy and improve our service quality.
See you again soon.
Have a nice day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philippines
Level Contributor
81 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed January 28, 2013

$32 for a buffet breakfast.

$8 for a toothbrush
+
$6 for the Korean Toothpaste

$8 for very average coffee in the lobby

it's a nice place but the Value is just not there.

the connected Lotte mall preesnts many good options for dinner.

then outside you're in the middle of everything. - good location.

Room Tip: I've stayed here for years. all the rooms are the same.
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank d16rr702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
울산롯데호텔객실담당, 프론트 매니저 at Lotte Hotel Ulsan, responded to this review, February 3, 2013
Thank you for staying Lotte hotel Ulsan.
We are afraid of you felt some high priced things.
However, we provide disposable items free of charge including toothbrush, toothpaste.
Thank you so much again and have a nice day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
67 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 28, 2013

My second time with work to Ulsan and I having been booked elsewhere last time I researched and decided to book my own hotel and got the Lotte Hotel instead. It was a completely different experience to my last in Ulsan; a nice sized hotel room, very comfortable bed, reasonable temperature control in the rooms, and free wi-fi which is a minimum for any hotel catering for those travelling for work.

Not surprisingly the welcome was warm and the check-in quick - vital as I'd been travelling for 24 hours at the time and needed to get some rest quick.

My only real problem with the hotel was the price for breakfast, considering how much I was paying for the room it seems a little expensive to me. Also the buffet restaurant while very good was also very expensive in my mind.

However, I would not consider staying anywhere else in Ulsan.

Room Tip: Try to get a room with an even number as the sun shines on the odd-numbered rooms meaning they can g...
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meld33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
울산롯데호텔객실담당, 프론트 매니저 at Lotte Hotel Ulsan, responded to this review, February 3, 2013
Thank you for your stay in Lotte hotel Ulsan.
We are very happy with your valuable and good comments.
Now we are undergoing room renovation.
I bet your next stay will be more comfortable and have nice sleep.
Thank you so much again, have nice day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rostock, Germany
Level Contributor
90 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed December 19, 2012

The Lotte Hotel is a very good hotel in Ulsan, Korea. The rooms are very clean and equipped with all amenities you need. Very comfortable beds are waiting for you. The service at the reception was fast and good. The breakfast, if not included, is 28.000 WON. I had breakfast at the Paris Baguette at the opposite side of the street for only 5.000 WON, so it on you for the breakfast.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dr_bird_23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
울산롯데호텔객실담당, 매니저 at Lotte Hotel Ulsan, responded to this review, December 20, 2012
Thank you for choosing Lotte hotel Ulsan.

We do our ongoing best to satisfy and build the trust from guests.

Your valuable comment have us improve our service and make us happy.

Thank you again for the stay at Lotte Hotel Ulsan and good comment as well.

Have a nice day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 25, 2012

Great location with many amenities. Lotte Department Store is next to the hotel. Hyundai Department Store and Newcore outlet were just walking distance away. For coffee lovers, coffee places like starbucks, coffee bean and angel-in-us are all over the place.
Hotel breakfast and buffet are worth trying, they are decent but take note the spread doesn't change.
However the people at the concierge are always ready to recommend you nearby restaurants to satisfy your cravings. Let them know what type of food you are looking for and they will provide you with directions and estimated cost for a meal in that particular restaurant.
And the recommended places were fantastic. For example, Samgyetang (Korean ginseng chicken and chicken bulgogi) and Wha Ro Korean BBQ restaurant.
Hotel Staff are very prompt in responding to your needs, reception staff and concierge staff can converse in english.
Wifi and internet connection was good, room were clean, nice and spacious.
If you are using the hotel's facilities like gym etc. You could actually borrow a locker, towel and lotte t-shirt and shorts for your workout.
Besides the hotel sauna, if you wanted to let off some steam there is a outdoor entertainment area across the carpark from the Lotte Wheel where you can do some baseball batting for 1000 Korean won per session.

Enjoyed my stay in Ulsan thanks to Lotte Hotel.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelHolidayJT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
울산롯데호텔객실담당, 매니저 at Lotte Hotel Ulsan, responded to this review, November 26, 2012
We would like to thank you for staying Lotte hotel ulsan and thank you again your warm comments.
Your valuable comments have us happy and improve our service standard.
We are looking forward to seeing you again soon.

Warm Regards.
River Kang.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington, United Kingdom
Level Contributor
85 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 24, 2012

I have stayed at this hotel several times now and find that the hotel is well placed for local amenities, the staff are always helpful and friendly and that the hotel itself is comfortable, clean and of a very high standard generally. The buffet style restaurant is actually very good with a wide choice of well prepared healthy options from western, Chinese and Korean dishes. Eating out is also very good and you don't have to walk far to find something that I am sure will meet your needs. I travel around the world quite frequently and this hotel compares well against other popular chains and first time visitors should not worry about booking a room here. My only complaint is that even as a guest of the hotel you have to pay (at a discount) to use the gym and pool.

Room Tip: Negotiate your room rate before booking as there often promotions running
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Crazyhorse3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
비오는하늘, 매니저 at Lotte Hotel Ulsan, responded to this review, September 30, 2012
Thank you for your warm support and patronage of Lotte Hotel Ulsan.
Your valuable comment will be very helpful to improve our services and facilities.
Ulsan lotte hotel provides room guests with gym free of charge.
However, we charge half price room guests swimming pool and sauna.
Thank you again for choosing Lotte Hotel and your understanding.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lotte Hotel Ulsan

Property: Lotte Hotel Ulsan
Address: 282, Samsan-ro, Nam-gu, Ulsan 44719, South Korea
Location: South Korea > Ulsan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 21 Hotels in Ulsan
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Lotte Hotel Ulsan 5*
Number of rooms: 211
Official Description (provided by the hotel):
Lotte Hotel Ulsan, located in the new downtown of South Korea`s premier industrial city Ulsan, can present the best satisfaction for any travel purpose including business or sightseeing as we have 211 rooms with easy access to the airport, bus terminals, shopping centers and financial districts. Lotte Hotel commands a beautiful landscape view of the Taehwagang River crossing Ulsan with modern and classy atmosphere, and has created a new culture of Ulsan with elegant service. Also equipped with banquet halls, guests will be satisfied with successful business and events. ... more   less 
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