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“Business in Ulsan” 4 of 5 bubbles
Review of Lotte Hotel Ulsan

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Lotte Hotel Ulsan
Ranked #1 of 21 Hotels in Ulsan
Certificate of Excellence
Singapore, Singapore
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Business in Ulsan”
4 of 5 bubbles Reviewed November 25, 2012

Great location with many amenities. Lotte Department Store is next to the hotel. Hyundai Department Store and Newcore outlet were just walking distance away. For coffee lovers, coffee places like starbucks, coffee bean and angel-in-us are all over the place.
Hotel breakfast and buffet are worth trying, they are decent but take note the spread doesn't change.
However the people at the concierge are always ready to recommend you nearby restaurants to satisfy your cravings. Let them know what type of food you are looking for and they will provide you with directions and estimated cost for a meal in that particular restaurant.
And the recommended places were fantastic. For example, Samgyetang (Korean ginseng chicken and chicken bulgogi) and Wha Ro Korean BBQ restaurant.
Hotel Staff are very prompt in responding to your needs, reception staff and concierge staff can converse in english.
Wifi and internet connection was good, room were clean, nice and spacious.
If you are using the hotel's facilities like gym etc. You could actually borrow a locker, towel and lotte t-shirt and shorts for your workout.
Besides the hotel sauna, if you wanted to let off some steam there is a outdoor entertainment area across the carpark from the Lotte Wheel where you can do some baseball batting for 1000 Korean won per session.

Enjoyed my stay in Ulsan thanks to Lotte Hotel.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TravelHolidayJT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
울산롯데호텔객실담당, 매니저 at Lotte Hotel Ulsan, responded to this review, November 26, 2012
We would like to thank you for staying Lotte hotel ulsan and thank you again your warm comments.
Your valuable comments have us happy and improve our service standard.
We are looking forward to seeing you again soon.

Warm Regards.
River Kang.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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256 reviews from our community

Traveler rating
    134
    92
    23
    5
    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Darlington, United Kingdom
Level Contributor
86 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed September 24, 2012

I have stayed at this hotel several times now and find that the hotel is well placed for local amenities, the staff are always helpful and friendly and that the hotel itself is comfortable, clean and of a very high standard generally. The buffet style restaurant is actually very good with a wide choice of well prepared healthy options from western, Chinese and Korean dishes. Eating out is also very good and you don't have to walk far to find something that I am sure will meet your needs. I travel around the world quite frequently and this hotel compares well against other popular chains and first time visitors should not worry about booking a room here. My only complaint is that even as a guest of the hotel you have to pay (at a discount) to use the gym and pool.

Room Tip: Negotiate your room rate before booking as there often promotions running
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  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Crazyhorse3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
비오는하늘, 매니저 at Lotte Hotel Ulsan, responded to this review, September 30, 2012
Thank you for your warm support and patronage of Lotte Hotel Ulsan.
Your valuable comment will be very helpful to improve our services and facilities.
Ulsan lotte hotel provides room guests with gym free of charge.
However, we charge half price room guests swimming pool and sauna.
Thank you again for choosing Lotte Hotel and your understanding.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul
Level Contributor
134 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 bubbles Reviewed September 3, 2012

I stayed at the Lotte for business for two nights on August 29 and 30. Ulsan is a small but growing city and you can tell that living standards are way above average. Right in front of the hotel is a Hyundai Department Store, and the hotel itself is part of a large shopping mall type complex with a Lotte Department Store.

The lobby and general hotel interior appear a bit drab and obsolete. The Lotte hotels in Seoul have been revamped and modernized, and I understand the Ulsan hotel is about to undergo a similar makeover.

The room was appointed in a very standard manner. You will notice that the beds are a little tougher -- Koreans like to sleep on beds that are as soft as a rock. I think they apportion harder beds to guests who appear to be Korean and provide softer beds to foreigners. I tend to like softer beds but routinely get assigned to a room in Korean hotels with harder beds.

The breakfast buffer at the restaurant in the lobby was fine, your usualy business trip fare. Nothing to holler home about.

All in all, I think it was worth the approx. USD 200 I paid per night, and really, there is no alternative in this area, especially in the city center of Ulsan.

  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mohammedyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
비오는하늘, 매니저 at Lotte Hotel Ulsan, responded to this review, September 5, 2012
Thank you for the comment you left to let them know what we are. I hope you know that we go on to get better service with such comment. In fact. we have plan to renovate all each room about for 2year. I'm confident to meet you with perfect facillity which consider a vriety of characteristic people...Thank you so much. Have a nice day.
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New York City, New York
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 1, 2012

..but not much to compare to... this is a nice place in the best area of Ulsan and you can
see and do alot on foot. Like any Lotte, it is expensive...rooms are clean but a bit
overfurnished and gaudy. Lotte point card membership is a joke and one would need to
spend alot of money to redeem. Staff are very nice. Men's sauna is clean with
a great masseus. Lotte is your best choice in a city like Ulsan where there is no Hyatt or Hilton.

  • Stayed June 2012, traveled solo
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kortraveler896
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
비오는하늘, 매니저 at Lotte Hotel Ulsan, responded to this review, September 5, 2012
With the strong point that you mention on the website, We try to put on better service mind to attract and inform what we are. Thank you for your comment. Have a nice day~~!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
54 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed July 11, 2012

room interior is a bit classic. the door is still using manual key. i like the room hotel size compare to other hotel in Seoul (korea) that i ever stayed. internet is free. they provide a korean mobile phone that you may bring to anywhere without charge if you do not make sms or outgoing call.

  • Stayed July 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank destriana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
비오는하늘, 매니저 at Lotte Hotel Ulsan, responded to this review, July 22, 2012
We have sort of special plan to renovate whole things of each rooms from 1st September. Things you mentioned at reply would be satisfying enouch for expectancy of our guests. That means we do our ongoing trial with your suggestion. Thank you so much. Have a nice day.!!
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Greece, Athens
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed July 9, 2012

Hotel is very nice at the new Ulsan center, close to all big malls and enertainment area. Rooms are nice and clean, stayed alone and with family and staff was very accommodating to provide us with extra bed in the room for the kids. Buffet breakfast has a very big variety of different foods for all tastes. It is my prefered hotel whenever traveling to Ulsan either for business or with family.

  • Stayed January 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JerDok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
비오는하늘, 매니저 at Lotte Hotel Ulsan, responded to this review, September 5, 2012
First I'm so afraid of that i response to lately. We'll keep on to reflect such comment to manage with care and come to you with satisfying service. Thank you so much. Have a nice day!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed July 6, 2012 via mobile

The hotel is quite good and centrally located. Lots of malls and restaurants around. But the service was average. also very expensive hitter as compared to the type of the city. But as no much options there in Ulsan, this hotel is a better choice.

Stayed June 2012, traveled on business
Helpful?
Thank Rohitkale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, 매니저 at Lotte Hotel Ulsan, responded to this review, July 9, 2012
The things you mention is one of the factors that we're proud of...
We try to do our ongoing best.
Thank you so much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lotte Hotel Ulsan

Property: Lotte Hotel Ulsan
Address: 282, Samsan-ro, Nam-gu, Ulsan 44719, South Korea
Location: South Korea > Ulsan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 21 Hotels in Ulsan
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Lotte Hotel Ulsan 5*
Number of rooms: 211
Official Description (provided by the hotel):
Lotte Hotel Ulsan, located in the new downtown of South Korea`s premier industrial city Ulsan, can present the best satisfaction for any travel purpose including business or sightseeing as we have 211 rooms with easy access to the airport, bus terminals, shopping centers and financial districts. Lotte Hotel commands a beautiful landscape view of the Taehwagang River crossing Ulsan with modern and classy atmosphere, and has created a new culture of Ulsan with elegant service. Also equipped with banquet halls, guests will be satisfied with successful business and events. ... more   less 
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