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Reviewed August 19, 2018 via mobile

I can’t tell you enough how disappointed we were when checking into this dump. The pictures on their website and other websites are completely inaccurate. There are bugs everywhere in this hotel, the room was dusty dirty and tattered upon check-in. The pictures of the views could not be more in accurate or disappointing. We asked to be let out of our reservation because of our disappointments however the manager was completely unaccommodating and held our feet to the fire. If you looking forward to a nice soak in the hot tub make sure you constantly filling it up since it leaks like a sieve. Save your money and your high aspirations for another property!

Date of stay: August 2018
Trip type: Traveled with friends
3  Thank PhillipM511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHILL_POOL_VILLA, 매니저 at Bayhill Pool & Villa, responded to this reviewResponded August 20, 2018

Thanks for staying at BAYHILL POOL&VILLA! We will develop all things which you gave us a feedback through improving quality and quantity of BAYHILL POOL&VILLA.
After all, We truly apologize for any inconvenience during yout staying.
We would definitely welcome whenever You visit next time!
Have a nice day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2018 via mobile

Very out of the way. We had a car and it was still annoying to have to drive at least 45 minutes to each place. It was a pretty hotel though. The restaurant was very nice and they offer a great voucher so it encourages you to go. I recommend going to the restaurant. We almost did not go because he lady at the front desk did not know anything about it. They advertise the set menu but when we asked about if we could have a vegetarian option she said she didn’t know and then called the restaurant and said they couldn’t do anything to help. I asked if they had an regular menu also or take the meat or fish part of the set menu and not give it to me but no.Then we went to the restaurant and the lady at the restaurant took out the regular menu and there were many options. So know that you don’t have to get the set menu only. The front desk of any hotel should known some basic information about the hotel and property so that was really disappointing that she knew NOTHING. What’s the point of a front desk if they don’t know. So that annoyed me a lot. Other than that they were ok.

Date of stay: July 2018
Thank GemmaB538
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHILL_POOL_VILLA, 매니저 at Bayhill Pool & Villa, responded to this reviewResponded July 5, 2018

Thanks for staying at BAYHILL POOL&VILLA!
We will develop all things which you gave us a feedback through improving quality and quantity of BAYHILL POOL&VILLA.
We would definitely welcome whenever You visit next time!
Have a nice day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2018 via mobile

We have been here for the weekend with family and friends. The hotel is located not far from the seaside in a very quiet and peaceful area. The hotel is modern and has pieces of arts displayed around the hotel. We booked a family room (with jacuzzi). The room was spacious and very well furnished. The staff was friendly and very helpful.

Date of stay: May 2018
Trip type: Traveled with family
Thank Jamin_lk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHILL_POOL_VILLA, 매니저 at Bayhill Pool & Villa, responded to this reviewResponded May 1, 2018

Thanks for staying at BAYHILL POOL&VILLA!
We will develop all things which you gave us a feedback through improving quality and quantity of BAYHILL POOL&VILLA.
We would definitely welcome whenever You visit next time!
Have a nice day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2017

We moved to this hotel after a few days at a conference at the Jeju Convention Center. This hotel is a hidden gem, located away from the hustle and bustle of the Tourist Complex, where you can experience the authentic Jeju. We booked a standard room, which had a king bed, a balcony and a small kitchenette. After a couple of nights, an upgrade became available, so we moved to a hill room, a decadent two story with a living room, two king en-suite bedrooms, another half bath, dining room and small kitchenette with full fridge and freezer. The fridge was fully stocked with complimentary beverages (including beer) and snacks. The spacious deck had a large jetted tub, the kind you have to fill and empty for each use. The staff were very friendly and helpful, and most spoke English well enough, if not fluently. The restaurant, Narnia, is top notch, and serves both upscale Korean and western cuisine (with an Italian slant). There is also a spa on the premises. We decided not to rent a car, and there was no shortage of things to do on foot. A short 5-minute walk gets you to the sea, and the Olle Trail, between Routes 8 and 9. Along the coast, we watched the amazing Jeju Haenyeo, women free divers harvesting abalone and other seafood and shellfish. In short, we had a wonderful experience on Jeju, especially at the Bayhill.

Date of stay: November 2017
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank sailor908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHILL_POOL_VILLA, 매니저 at Bayhill Pool & Villa, responded to this reviewResponded December 19, 2017

Thanks for staying at BAYHILL POOL&VILLA!
We will develop all things which you gave us a feedback through improving quality and quantity of BAYHILL POOL&VILLA.
We would definitely welcome whenever You visit next time!
Have a nice day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2017

This hotel exudes luxury the minute you turn up the driveway. Their staff is very attentive and friendly, the facilities wonderful and the rooms comfortable, large and luxurious. The food is also very eclectic and I would recommend this hotel for any special occasion such as a wedding banqueting or anniversary.

Date of stay: October 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 703elenim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHILL_POOL_VILLA, 매니저 at Bayhill Pool & Villa, responded to this reviewResponded November 8, 2017

Thanks for staying at BAYHILL POOL&VILLA!
We will develop all things which you gave us a feedback through improving quality and quantity of BAYHILL POOL&VILLA.
We would definitely welcome whenever You visit next time!
Have a nice day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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