We stayed here for 3 nights around Easter time, and were really pleased with the hotel. The hotel design is very over the top, but, its a bit like Vegas, tacky but done well. The rooms are comfortable, luxurious and clean, but not the best we have seen for a 5 star resort. The hotel is huge and the gardens are beautiful. The swimming pool (over 30 degrees) and 3 Jacuzzis (almost 40 degrees) were amazing, was so nice to swim up until midnight in the lit pool when the weather was so cold and rainy outside. The sauna by the pool was fantastic too, and they lend you fluffy bathrobes to dash between the changing rooms and pool area, everything was very well thought out. We spent most days out exploring Jeju island, then evenings relaxing in the hotel and in the pool.
The food in the Korean restaurant was lovely, we went for the tasting menu and there was so much food, all cooked to perfection, lovely local ingredients and flavours, really enjoyable. Great having the bakery in the lobby, nice to be able to take snacks for a day trip.
The staff were friendly and helpful and all trained very well.
But we had one negative experience. We asked the hotel to book us an English driver for the day, and the driver was appalling. He drove erratically, had no seat belts in the car, it was dirty and his English was so poor that we felt ripped off paying more for an 'English' guide! He asked us to pay for his lunch (even though it was supposed to be included in the day rate). Then drove slowly and swerved all over the place, meaning we had to pay an extra hour to cover the sights that we had planned. We were surprised that the hotel recommended this driver. At the end of the day, we mentioned to the hotel, and they dismissed it so we went to talk to concierge who apologised. We were not after an apology, but really wanted them to remove this driver from their list so that other guests do not have the same negative experience. So, make sure you AVOID this driver: Dai Bok Kim (011-692-3305)
- Official Description (provided by the hotel):
- Lotte Hotel Jeju is a luxury resort of Lotte Hotels & Resorts, opened in 2000 in the heart of Jungmun Tourism Complex. The hotel features a total of 500 guest rooms, 9 restaurants, 6banquet halls, fitness center, foreigner-only casino, duty-free shop, and diverse convenience facilities. Hotel buildings are spread across mostly on a slope of land, granting a majority of the rooms a spectacular view of the charming gardens and the open sea. The world-renowned resort hotel The Palace of the Lost City in South Africa is the model of Lotte Hotel Jeju. The hotel design firm WATG was in charge of the exterior and Wilson & Associates the interior. Their collaboration resulted in an elegant and luxurious hotel emanating Korean hospitality. The magnificence of Lotte Hotel Jeju, a reminiscence of old European castles, can be felt from the facade and has drawn many tourists. ... more less
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- Also Known As:
- Lotte Hotel Jeju City
- Lotte Jeju City
- Lotte Hotel Jeju Seogwipo, Jeju Island