We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Don't stay here”
Review of Hyatt Regency Jeju

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hyatt Regency Jeju
Ranked #8 of 87 Hotels in Seogwipo
Certificate of Excellence
new york
Level 4 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Don't stay here”
Reviewed September 1, 2012

The first room I was assigned had furniture that looked like it had bought at the Salvation Army.
Scratches everywhere and stains as well as stains on the bed skirt. When I went into the bathroom the caulking on the tub was coming apart and was stained as was the sink. I asked to be switched to another room, but the furniture in this room was also old and scratched. The tub was also old and had the same problems as the first room. As they offered no other choice I accepted the second room with did have a much better view of the ocean as it was on a higher floor, but this room had a queen and a twin bed instead of the king bedded room I reserved.
It also had a much smaller TV which was oddly placed on a really old badly scratched up cabinet that was not appropriately placed. The food was good but at one dinner I had to wait
ridiculously long for my food to arrive and when it did it was cold. We had to flag down the waiters numerous times during the meal and had to request that they clean the table before ordering desert which also took another 30 minutes to arrive. After requesting the check and it did not arrive we got up and picked it up on our way out. Dining choices are much more limited than they advertise with only one choice for dinner last night in which you could have a buffet or ala carte menu. I was looking forward to staying at this hotel based on the good reviews I had read, but this place really needs a renovation and better management.
for dessert.
appropriate for

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank castroNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

869 reviews from our community

Traveler rating
    373
    322
    103
    43
    28
See reviews for
381
240
31
70
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Incheon, South Korea
1 review
Reviewed August 30, 2012

My stay was very good.
Every staff was kind and friendly to kids.
There were many activities so I could enjoy many programs.
First of all, My children was happy to stay at Jeju Hyatt Regency.
They hope to visit again every their vacation.

It was wonderful stay!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anarchie72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 26, 2012

this hotel is huge and the room is spacious as well. but i think this hotel is a bit old and they need to renovate it. they have a garden inside the hotel which is quite entertaining and unique. the food in the hotel is also good but the breakfast food dont have so many varieties i guess. for the location, it is near attraction area such as teddy bear museum, garden, dolphin attraction for children. they got a direct access to the beach as well.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LiviaParsito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vladivostok, Russia
Level 6 Contributor
121 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed August 19, 2012

It is the best hotel in Jeju island. My daughter and me stayed in neighboring ocean view rooms at the Regency Club floor eight nights. Magic view on the ocean from our balconies and pleasant ocean breeze gifted a good mood and allowed to relax out of dependence of weather conditions. Hotel staff is very kind and skilled. All our wishes and requirements were fulfilled immediately. We spent lot of time in the outdoor pool. Swimming in evening hours (from 7 p.m. to 10 p.m.) was accompanied by nice music. Free Wi-Fi was available in any place of the hotel. There are several very good Korean style restaurants near the hotel. I am going to come to the Hyatt Regency Jeju hotel again during the next vocation.

Room Tip: Ocean view rooms at the Regency Club floors (9th, 10th, 11th) are preferable.
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oleg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 9, 2012 via mobile

I arrived late in the evening at the hotel (I used the #600 airport limousine bus about $3 to Hyatt) and i was greeted by friendly staff. I booked a Korean style room but i think they thought i would be uncomfortable and moved me to a club room (i probably would have been uncomfortable to be honest).

The hotel is located in the Jungmun Beach Resort complex where a lot of the tourist museums are located. The hotel is walking distance, but be warned, it's uphill! There are a number of restaurants here too, but i just ate at the hotel.

The staff at the hotel speak English well, but most taxi drivers and shop keepers know minimal English. So get some phrases handy.

It's also next to the west end of Jungmun Beach and is ocean front so you're never too far away from a good view.

There's free wifi in the rooms and around the grounds.

Would definitely return to this hotel if i ever go to Jeju again!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ailzypie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orinda, California
Level 5 Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 7, 2012

Had been staying at this particular Hyatt Regency for many years. If you've been to S. Korea's Jeju island, it's like a Hawaii of Korea. During the summer months, particularly late July/early Aug is when it's the busiest/peak season. We stayed there July 26th through the 31st and it was crowded. I'm a diamond Passport holder and I couldn't get an upgrade. No big deal since I knew the place was booked solid. Check in was a breeze. Because of my GP status, they took me and my family directly up to the room to do the check in. The hotel has gone through a refurb so the the rooms are nicer than in the past.

Now on to the specifics, There are two sections of the hotel, the main and then off to the side the lower floors. The main entrance is considered to be the 4th floor. The lower floors are on the other side of the hotel and is pool/ocean facing. Can't comment too much on these floors because I've stained on the main higher floors. If you do end up staying on the higher floors, be forewarned that because it is an older hotel, the higher floors do have some drainage problems. The first room we stayed in was on the 11th floor and after showering, we were standing in about 2 inches of water. They were prompt in trying to fix it, but it is probably due to the old plumbing. They switched rooms for us on the same floor. This time, probably about 1 inch of standing water.

Not much to do on the main grounds. Pool is fairly nice. One small kiddie pool and the main pool is fairly large and has a nice poolside bar. Being from the States, kids wanted to stay in the pool the whole day, which we did and had a pleasant time. One thing to know about Jeju during the summer is that it can get quite hot and humid. Many visitors with families usually go to places that are air conditioned during the day and will head out to the pool during the late afternoon.

A lot to do on the island. Many themed museums. Some are cheesy. Be forewarned.

Overall, happy with this hotel and would stay again.

Room Tip: Try and request an ocean view room. Just magnificent b/c you get your own private balcony. During th...
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sm5486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granger, Indiana
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 13, 2012

We stayed almost a week here while at a conference. The hotel, grounds, and rooms are beautiful, and most seem to have an ocean view and a balcony. The staff was very willing and service was excellent, although only the concierge and desk staff seemed to have good English. The breakfast buffet although a bit expensive was excellent, with a huge assortment of Western, Korean, Japanese food. We had lower level rooms on the back which avoided the problem of noise in the lobby in the evenings, but I heard other people complain about that. The pool and beach facilities seem excellent, although since we had rainy weather, I don't know first hand.

Room Tip: Ask for third floor back to avoid noise. Lower on back has an obscured view.
See more room tips
  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy8964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Seogwipo
0.4 mi away
Lotte Hotel Jeju
Lotte Hotel Jeju
#3 of 87 in Seogwipo
724 reviews
0.5 mi away
Kensington Jeju Hotel
Kensington Jeju Hotel
#7 of 87 in Seogwipo
240 reviews
17.6 mi away
Lotte City Hotel Jeju
Show Prices
Show Prices
Show Prices
17.4 mi away
Shilla Stay Jeju
Shilla Stay Jeju
#2 of 154 in Jeju
270 reviews
17.3 mi away
Maison Glad Jeju
Maison Glad Jeju
#3 of 154 in Jeju
375 reviews
25.9 mi away
Haevichi Hotel & Resort Jeju
Show Prices
Show Prices
Show Prices

Been to Hyatt Regency Jeju? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Jeju

Property: Hyatt Regency Jeju
Address: 114, Jungmungwangwang-ro 72 beon-gil, Seogwipo, Jeju Island 63535, South Korea
Location: South Korea > Jeju Island > Seogwipo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Family Hotel in Seogwipo
#3 Business Hotel in Seogwipo
#3 On the Beach Hotel in Seogwipo
#5 Spa Hotel in Seogwipo
#6 Luxury Hotel in Seogwipo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hyatt Regency Jeju 4.5*
Number of rooms: 223
Official Description (provided by the hotel):
Situated in the heart of the Jungmun Resort Complex, the hotel overlooks and has direct access to Jungmun Beach. Close to all tourist attractions, the hotel is a five-minutes drive to the Jeju International Convention Centre and the Jungmun Golf Club.Accomodation - 223 spacious guestrooms and suitesMeeting & Event Space - The hotel has 665m2 of flexible event space with two meeting rooms accomodating up to 400 guests. Alternative outdoor venues offer 3,697m2 of space. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hyatt Hotels Corporation, Hotels.com, Travelocity, Agoda, Priceline, Ctrip TA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Hyatt Regency Jeju reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Jeju Hotel Seogwipo
Hyatt Regency Seogwipo
Hyatt Regency Hotel Jeju
Hyatt Jeju City
Hyatt Regency Jeju Seogwipo, Jeju Island

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing