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“Best Hotel in the City”

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Novotel Ambassador Daegu
Ranked #1 of 38 Hotels in Daegu
Certificate of Excellence
Honolulu, Hawaii
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Best Hotel in the City”
Reviewed September 8, 2013

Finally stayed here for just 1 night. This is an excellent value and in a great location. Staff was exceptionally nice and all around is a great hotel. It is the best in the city, which doesn't say a whole lot as there are not many competitors. However, this is a high class hotel. The only downside is that the interior of the hotel is not weather controlled and your AC shuts off when you leave the room. So you feel the crazy humid Daegu heat the instant you step outside your room.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novoteldaegu, General Manager at Novotel Ambassador Daegu, responded to this review, September 8, 2013
Dear K J,

Thank you very much for choosing Novotel Ambassador Daegu. It is always a pleasure to read comments like yours about our facilities and staff attitude.

If you plan to visit Daegu again, please let us know. We will do everything possible to make your next stay even more pleasant than the previous one.

With very best regards,

Mr Steve CHOI, General Manager of Novotel Ambassador Daegu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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463 reviews from our community

Traveler rating
    209
    187
    50
    12
    5
See reviews for
74
98
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172
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 15, 2013 via mobile

Amazing location, could not get any more central! Room is extremely clean, spacious and basically brand new. This hotel is great for business or tourist trip. Cinema (The 4dx cinema at CGV is a must do!), very close, amongst the shopping/restaurant/nightlife area! Great value for money!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elouisesamuels10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novoteldaegu, General Manager at Novotel Ambassador Daegu, responded to this review, August 16, 2013
Dear Elouisesamuels10,

Thank you for spending your time at Novotel Ambassador Daegu and for sharing your experience about your stay on Tripadvisor. We are happy to read you enjoyed your stay with us.

Be assured your warm comment about our room will be shared to our House-keeping department.

Thank you again,

Sincerely,

Mr Steeve CHOI, General Manager of Novotel Ambassador Daegu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawley Beach, Australia
Level Contributor
91 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed August 10, 2013

I had a very pleasant stay at Novotel Ambassador. My premium room included club privileges with complimentary cocktails and light meal in the afternoon. My room was equipped in my favorite capsule-type coffee machine, which was a lovely surprise as I have never seen it in any other hotel. I was a bit uncomfortable with the presence of many US Army soldiers occupying the hotel, restaurants and the club bar, but since Daegu is the army base, I bet they have some arrangements with Novotel.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novoteldaegu, General Manager at Novotel Ambassador Daegu, responded to this review, August 13, 2013
Dear Peter H,

Thank you for sharing your experience about your recent stay in our hotel on Trip-Advisor. It is a pleasure to read warm comments about our facilities, services and rooms amenities.

Please let us know if you plan to return to Daegu in the future. We will do our best to make your next stay even more pleasant than the previous one.

Sincerely,

Mr Steve CHOI, General Manager of Novotel Ambassador Daegu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
138 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed July 6, 2013

I was given a corner room which provided panoramic views of Daegu city on two sides. The room was generously sized. The bathroom was a bit on the small side but perfecty serviceable. While not a particularly luxurious business hotel this would do the job if you happen to be in Daegu on business. Don't expect frills and ribbons - this is a functional, clean and comfortable business hotel. Breakfast was surprisingly good for a hotel of this size. I thought the range of food was rather wide given that I have seen thinner menus at other more upscale business hotels and resorts.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chongbrood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novoteldaegu, General Manager at Novotel Ambassador Daegu, responded to this review, July 7, 2013
Dear chongbrood,

We would like to thank you for your comments and recommendation about Novotel Ambassador Daegu.

Be assured your message about our breakfast and rooms will be shared to our teams.

If you come back in Daegu in a near future, we hope you will give us the honor to welcome you as one of our guest again!

Best regards,

Mr Steve CHOI, General Manager of Novotel Ambassador Daegu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio TX
Level Contributor
263 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed June 30, 2013

We stayed at the Novotel Daegu for three nights in late May. The hotel is located in the center of Daegu, next to the Electronics Market and about a three-five minute walk from the Daegu pedestrian shopping area. To get there from Dongdaegu station, talk the subway line 1 four stations to Jungangno station. Use exit # 3, turn around and turn left at the major street and walk for about five minutes.

Check-in was easy. Our room had a problem in that the safe didn't work. The maintenance staff tried diligently but couldn't fix the problem, so we were relocated to a second room. The rooms were quite large, modern and very clean. The air conditioning was very good in the room and kept things quite cool in spite of the heat outside.

The breakfast was quite good although we felt that the bread and danish selections were vast the quality was only so-so.

Service was excellent throughout the stay

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novoteldaegu, General Manager at Novotel Ambassador Daegu, responded to this review, July 2, 2013
Dear tsaltmarsh,

Thank you very much for sharing your experience with us on Trip-Advisor. It is always a pleasure to read positive feedback about our facilities and services.

If you come back in Daegu and choose our hotel again, please let us know.
We will do everything to make your next stay even more pleasant than the previous one.

With best regards,

Mr Steve CHOI, General Manager of Novotel Ambassador Daegu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
Level Contributor
195 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed June 24, 2013

Whenever I'm in Daegu, this is the hotel of choice. I understand that this hotel is one the best in Daegu. If you're accustomed to high standards, you might be a bit disappointed. Rooms are OK, and for this stay, service was uneven (very good to poor). Restaurant and bar are good to very good. I've seen other reviewers comments about they being expensive. Coming from Seoul, prices here are reasonable, not expensive.

I've stayed here a few times and have generally enjoyed my stay. I would have rated the hotel higher, if it wasn't for this stay. Had a bad experience at the restaurant and with room service. Wrote up a customer survey card (reporting my dissatisfaction), but received no response from the hotel.

The location is good and overall I think its a good value. I'm willing to come again to see if this trip was an "bump" in the road for this hotel.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank itaewon-mickey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novoteldaegu, General Manager at Novotel Ambassador Daegu, responded to this review, June 27, 2013
Dear itaewon-mickey,

May we begin by saying thank you for your loyalty toward out hotel and for taking the time to share your experience on Trip-Advisor.

We would like to offer our sincere apologies for what happened during your stay. We are very sorry to read that, even if you say that your time with us is usually enjoyable, your last stay was not as good as it should have been.

Your review has been forwarded to our Front, House-keeping and F&B departments and we introduced measures and training to prevent this type of incident in the future.

Once again, please accept our humble apologies and be assured we will do our best to show you that, as you said, this trip was "just a bump" in your story with us.

Sincerely,

Mr CHOI Steve, General Manager of Novotel Ambassador Daegu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Ambassador Daegu

Property: Novotel Ambassador Daegu
Address: 611, Gukchaebosang-ro, Jung-gu, Daegu 41913, South Korea
Location: South Korea > Daegu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Daegu
#1 Luxury Hotel in Daegu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Ambassador Daegu 4*
Number of rooms: 203
Official Description (provided by the hotel):
Perfectly located in the heart of the business, shopping and entertainment district, directly connected to the newest Doran Plaza Shopping Mall, Novotel Daegu is the place to be for business or leisure. Just 200m from city hall and Daegu Station, minutes away from The EXCO Daegu, 5mn from KTX Dongdaegu station, and 15mn Daegu International Airport. The 203 spacious rooms and suites ,with stunning view over the city lights, have been designed as a real contemporary living space by top designers. ... more   less 
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Also Known As:
Novotel Daegu City Hotel Daegu
Daegu Novotel

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