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All reviews free shuttle airport shuttle shuttle service chose hotel front desk manager on demand shop around car lift emailed the hotel hotel grace needed amenities would highly recommend this hotel food street family twin room took awhile spacious and comfortable room included in the room rate
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Reviewed January 16, 2018 via mobile

Hotel Leo is well situated in Jeju.
They offer free valet parking so this is definitely a plus point as you will need to drive in Jeju!
Room was clean and spacious, bed was comfy.

However they are unable to turn on the aircon due to winter, however if we open up the window it will be way too noisy to sleep.
The staff can only function the aircon to flow with air (not cold nor hot, just letting the airflow in). I read the review before booking and saw that a lot of guests are complaining for the same and thought to myself that the winter weather will be cold enough to sleep in, but real experience is..no way, inside of the hotel building is was way too stuffy and hot to sleep.
If they are able to fix this problem, we will definitely be back next time.

Date of stay: December 2017
Trip type: Traveled as a couple
Thank lindayss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jae Yun H, 제너럴 매니저 at Hotel Leo, responded to this reviewResponded January 19, 2018

Dear. Sir/Madam.
First of all, thank you for the staying.
And we feel also bit shame of the problem you got. We definitely understood you had uncomfortable staying.
Our hotel heating system is like central heating so it is not possible to change to A/C during the winter. We know it is not excuse but we will figure out to solve the problem even though it takes time.
Anyway we really appreciate that your comments make us to focus our service more carefully.
Once again, apologies for inconvenience.
And thank you.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2018

There is free shuttle bus service to and from airport which make it more convenient.
Rooms are good, big enough. Double bed is generally two single bed combine into one therefore is bigger than king size bed. Breakfast was nice, menu change everyday :)

Good stay

Date of stay: December 2017
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank jaslinengg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jae Yun H, 제너럴 매니저 at Hotel Leo, responded to this reviewResponded January 10, 2018

Dear. Sir/Madam.
First of all, thank you for the staying.
We are glad that you were happy with our location. This is why we are in the city central to support your comfortable stay. Your valued feedback about us would be helpful for some other travelers to choose their accommodation.
Thank you for your comment and we are looking forward to serving you in the near future.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2018 via mobile

Stayed in this hotel for 2 nights, was very convenient location in the city & close to airport offering good value. The reception staff were able to assist in providing bus directions for stay in other part of Island which appreciated very much.

Date of stay: January 2018
Trip type: Traveled as a couple
Thank bensmelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jae Yun H, 제너럴 매니저 at Hotel Leo, responded to this reviewResponded January 7, 2018

Dear. Sir/Madam.
First of all, we would like to express our sincere thanks for your warm comments about Hotel Leo.
The kind comments you left about your experience during your stay will be of great help to those who are planning to use Hotel Leo.
We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.
Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2018

There are many hotels in the Jeju city center to choose from and this hotel is for sure one of the bargain to consider. I find this hotel very convenient to shop around in the city. Walking distance to (less than 5 minutes) Lotte Duty Free, Baozen Street and further down (about 10 minutes), E-Mart, Lotte Mart and even Daiso. There are convenient stores surrounding this area and lots of choices for restaurants.

Date of stay: January 2018
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
2  Thank joechoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jae Yun H, 제너럴 매니저 at Hotel Leo, responded to this reviewResponded January 7, 2018

Dear/Sir/Madam.
First of all, thank you for the staying.
We are glad that you were happy with our location. This is why we are in the city central to support your comfortable stay. Your good comments about us will be helpful for some other travelers to choose their accommodation.
Thank you for your comment and we are looking forward to serving you in the near future.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2017 via mobile

Choose this hotel because they have free shuttle bus fr and to Airport. They hotel is great, room is very nice, spacious and clean. The staffs also very friendly. There are lots of restaurants and minimart. So easy to find lots of delicious foods.

Date of stay: June 2017
Trip type: Traveled with family
2  Thank alfiandia2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jae Yun H, 제너럴 매니저 at Hotel Leo, responded to this reviewResponded January 1, 2018

First of all, thank you for the staying.
We are glad that you were happy with our location. This is why we are in the city central to support your comfortable stay. Your good comments about us will be helpful for some other travelers to choose their accommodation.
Thank you for your comment and we are looking forward to serving you in the near future.
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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