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“Great location shame about flexibility”
Review of Lotte Hotel Busan

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Lotte Hotel Busan
Ranked #1 of 154 Hotels in Busan
Certificate of Excellence
Reviewed May 27, 2014

Rooms great, location & awesome shopping complex below. Shame that they charged me 1/2 day for checking in at 9am. Nowhere in world have come across this for checking into my room that was empty early

  • Stayed: May 2014
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    • Service
Thank Cid05
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Reviewed May 20, 2014

We stayed here for 10 days and it was very comfortable and in a convenient location The hotel is adjacent to Lotte department store. You don't even have to go outside to enter it. If you don't want to pay for the expensive hotel food, outside the hotel are many local restaurants and there is a nice food hall downstairs in the department store. The subway is also out the front allowing convenient access all around Busan.
To get to the rooms you have to pass the business floors with dentists etc, they are up high and have great city scapes - we were on the 23rd floor. The rooms are very well-appointed with everything you need. Complimentary fruit platters and biscuits were regularly provided . Wifi is also free. The rooms were generally very quiet.
There was a gym,and sporting facilities in the hotel complex but unfortunately you had to pay extra for this.
Overall a very nice hotel with efficient staff but very pricey.

This hotel

  • Stayed: January 2014, traveled as a couple
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Thank Globerwalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

Stayed at the Club Floor, room and bathroom is big. Although the room is big, there is no dustbin in the bathroom and the vanity top is of knee level, quite inconvenient to an extend. The view from our room was fantastic. A welcome plate of fruits was provided upon checked in. Lotte Shopping Mall was right next to the hotel and surrounding the hotel, there are night hawker stalls which serves some nice BBQ seafood. We found a delicious Ja Jang Mian shop just behind the compound building. The Club Lounge is huge but serve limited varieties of food and drinks. A parcel was supposed to be waiting for us upon our arrival but we did not managed to receive it and Concierge kept saying they did not received it. It has brought much inconvenience to us as we need to use the material during our event in the hotel the next day. Finally after much time was wasted and when we managed to provide them the evidence that their staff had indeed received the parcel, they finally are able to find it. Subway is just 5 mins walk from the hotel, very convenient.

  • Stayed: April 2014, traveled with friends
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Thank Cymt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2014

The moment you walk into the hotel, you feel the warmth of the staff. Check in was efficient and fast. We had to lay an early check in fee but they prepared for our arrival. Room is amazing with great view. We stayed on the 22nd floor. Wifi was complimentary and fast. I love everything about this hotel. The only thing I can find fault in was on breakfast. Literally they served the same food and we stayed for 3 nights! They can definitely improve on the cycle but overall I will stay here.

  • Stayed: March 2014, traveled on business
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1  Thank sarahjoie
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Reviewed yesterday
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  • Stayed: September 2017, traveled as a couple
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Thank パル
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Reviewed 4 days ago via mobile
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Stayed: September 2017, traveled with family
Thank codlcodl
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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this reviewResponded 3 days ago
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Reviewed 5 days ago via mobile
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Stayed: September 2017, traveled with family
Thank 히토구치
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lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this reviewResponded 4 days ago
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Additional Information about Lotte Hotel Busan

Address: 772, Gaya-daero, Busanjin-gu, Busan 47285, South Korea
Phone Number:
Location: South Korea > Busan
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Busan
#1 Luxury Hotel in Busan
#2 Romantic Hotel in Busan
#2 Business Hotel in Busan
#2 Family Hotel in Busan
Price Range: $164 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Busan 5*
Number of rooms: 650
Official Description (provided by the hotel):
Lotte Hotel Busan, South Korea's biggest port city, is located at Seomyeon, the center of Busan, about a 10-minute drive by car from Busan Station. As the largest hotel in Busan, it provides elegant service and as many as 650 rooms that guests can choose freely according to need. Also, our renovated modern-style rooms and dining space will present customers with unforgettable and impressive moments. Guests can enjoy various entertainment features including indoor/outdoor swimming pools, casino, the Choo Shin-soo room and the Giants room with Busan, the city of baseball, as backdrop. Please make your successful business and enjoy travel in Busan, the city of wide sea and romantic harbor. ... more   less 
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Also Known As:
Busan Lotte Hotel

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