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“Ibis Ambassador Hotel - Busan City Center - Great stay”

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ibis Ambassador Busan City Centre
Ranked #10 of 138 Hotels in Busan
New York City, New York
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Ibis Ambassador Hotel - Busan City Center - Great stay”
Reviewed April 14, 2013

After conducting a thorough review of this hotel on the internet I booked a week in early April of 2013. It was pouring rain when I arrived, so my research paid off. I took the Lotte Hotel bus from the airport, got off, and went into the basement B2 to head to the underground passage which will take you right to the hotel with a 10 minute walk. Everything that I read about the hotel came true - i.e., very close to major subway stops, right in the center of the city, clean, and efficient. I didn't like the fact that the check-in lobby was on the 17th floor, but they let you leave your luggage on the ground floor while you're checking in, so that's not a big deal really. Do not - repeat - do not try to check b4 2 p.m. They have an English newspaper they let you borrow on the ground floor which was an added plus, especially since I could not find any newspaper stands nearby that sold them. There is a 24/7 convenience store right inside the bldg, you don't even have to walk outside if it's raining. The room was quiet, except for one night when people next door got noisy, but the noise ended around 11 p.m. They have a sign posted that says that if they don't resolve problem w/i 15 minutes to call the manager directly. The Starbucks on the ground floor, right next to the hotel, is a big plus. It opens at 7:30 a.m. There is another Starbucks near the Lotte Dep't Store, about a 10 minute walk. It took me about a week to figure out the underground passage system, and big negative to this place is the fact that there is no easy way to get your luggage up the stairs from the underground shopping area. I did find a way, but it would be complicated to explain, but here goes: Walking past Exit 9, which should be to your left, keep going and you will end up in the entrance to the Bujeon station. There is an elevator in that area which will take you up the street level, then you can just walk across the street, but you have to "jay-walk" since there is no legal crossing. Everybody else does it, so go for it. It is about 25 min. too the beach area of Hundae and 20 min. to the big market in Jugalachi. Also, there is a 24/7 cinema on the 10th floor of the Lotte Dep't Store nearby, a nice advantage. There is a safe inside the room securely attached to the cabinet which I used. The shower was spacious, the water was pretty hot, and ran fully. And don't forget to try the Korean "Doughnut" which is made of fried dough, sweet cinnamon paste and sunflower seeds. The staff speaks minimal English, so be patient with them and you may have to say things 2 or 3 different ways to get your point across. There is a guy posted at the entrance to greet people, but don't expect much from him, other than directions to the bus/subway/street. I was the only American in the hotel (that I know of), so that was kind of weird. Will definitely stay there again.

Room Tip: Stay away from the elevators and the laundry room on the 10th floor. Make sure you bring an electr...
See more room tips
  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank mapple52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibis_Busan, General Manager at ibis Ambassador Busan City Centre, responded to this review, April 15, 2013
Dear Valued Guest,

Greetings from ibis Ambassador Busan!

Thank you for your kind and detailed review, which will be a great guide to our guests. We took a note of your comment about the location of our lobby for our future planning. For your future reference, the hotel guests can rent an electrical converter plug complimentary at the front desk.

We are delighted to hear you will stay with us again and look forward to seeing you soon.
Thank you!

Best Regards,

Tommy Yoo
Hotel Manager
ibis Ambassador Busan City Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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654 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
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English first
Hong Kong
Level 4 Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 13, 2013

We just stayed here for 3 nights. We came by regular train from Gyeongju, and the train station and hotel are within 5 minutes' walking distance. My friend "whatsapped" me directions to hotel from the train station, and I recognized the tall Ibis building (light brown with rectangular windows) the moment we got on the platform. We booked a twin room. It is on the small side, but good enough for a large and a small suitcase. Pluses: 1) The convenience store on 1/F 2) hot and cold water dispenser on each floor 3) reception staff spoke good English 4) Change money at KB bank across the street (have to use subway) 5) Agricultural supermarket directly opposite hotel 6) Bujeon market next to hotel. I love local markets. You can have breakfast there. 7) Metro entrance (no. 120) right in front of hotel. 8) Good room price. 9) Quiet 10) taxi to airport costs 20,000 won, 20 minutes. Only "complaint" is they seem to strictly adhere to check in no sooner than 2:00pm.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roundfaced
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibis_Busan, General Manager at ibis Ambassador Busan City Centre, responded to this review, April 15, 2013
Dear Valued Guest,

Greetings from ibis Ambassador Busan!

Thank you for sharing your experiences with us and offering guides to our guests. If you took a train from Gyeonju, ibis Busan would be a perfect place to stay since we are so close to Bujeon Train Station as you said. We hope our hotel made your trip to Busan more memorable.

Just one tip for your next visit about No. 4 - You can also exchange money at NH Bank which is located on B1 Fl. of the Agricultural Supermarket, right opposite side of the hotel.

Thank you again for choosing to stay with us and hope to see you again soon!

Best Regards,

Tommy Yoo
Hotel Manager
ibis Ambassador Busan City Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
1 review
Reviewed April 8, 2013

The hotel is clean and spacious. The staff are polite and helpful. My stay is very comfortable. If you usually travel along the metro line 1 or 2, its location is fit for you. Line 1 Bujeon station is just below the hotel and line 2 Samyeon station is about 15 minutes walk through the underground shopping arcade. If you would travel with train, the Bujeon station is within 5 minutes walk.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank MartaFung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibis_Busan, General Manager at ibis Ambassador Busan City Centre, responded to this review, April 10, 2013
Dear Valued Guest,

Greetings from ibis Ambassador Busan!

Thank you for sharing your kind review with us. We are happy to hear you had comfortable stay at ibis Ambassador Busan. Since we opened in October 2011, we've always been trying to accommodate our guests comfortably after a busy day of business or travel.

We wish to see you here again soon and thank you again for staying with us.

Best Regards,

Tommy Yoo
Hotel Manager
ibis Ambassador Busan City Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guam, Mariana Islands
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 7, 2013

The best highlights of this place are the location, hospitality and decor. The concierge services were wonderful, the entire staff was very helpful with anything you needed. The bed's are so comfy, you don't want to get out of them.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 291bruceb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibis_Busan, General Manager at ibis Ambassador Busan City Centre, responded to this review, April 7, 2013
Dear Valued Guest,

Greetings from ibis Ambassador Busan!

Thank you for taking your time to share your experience with us. Your compliments to our staff and their service encourage our team to better serve our guests always.

Thank you again for staying with us and hope to see you again in Busan soon!

Best Regards,

Tommy Yoo
Hotel Manager
ibis Ambassador Busan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens
Level 4 Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 6, 2013

I stayed 5 days at Ibis Ambassador Busan city center. It's a good choice if you are travelling for business. The room was clean and tidy BUT the room fridge was empty. At least they should provide a bottle of mineral water which costs nothing... Rooms are equipped with free wifi internet.

Breakfast was plentiful. I only ate dinner once in the hotel's restaurant but the price was rather expensive.

The hotel is situated in a convenient place close to the city centre, 15 minutes walk from the Lotte department store and other shops and restaurants.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mpijay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibis_Busan, General Manager at ibis Ambassador Busan City Centre, responded to this review, April 7, 2013
Dear Valued Guest,

Greetings from ibis Ambassador Busan!

Thank you for choosing to stay with us. We hope your stay at ibis Busan helped your successful business in Busan.

Your comments regarding bottled water in room and the price for dinner have been carefully noted and will be discussed about with concerned departments. Thank you for your opinion.

We were delighted to have you here at ibis Ambassador Busan and look forward to seeing you here again. Thank you!

Best Regards,

Tommy Yoo
Hotel Manager
ibis Ambassador Busan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 3, 2013 via mobile

We are pleasantly surprised when we checked into Ibis Busan. Hotel was above the regular Ibis standard, deserves 5 stars!
Staff communicated in fluent English. They guranteed to resolve any problems guest have in 15mins and they definitely live up to it.

Location is 1 min from station exit and is 1 station away from Lotte Dept.

Rooms were very refreshing and looked exactly like those from the website.

We will definitely be back when we next visit Busan.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Strawberrywaffles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibis_Busan, General Manager at ibis Ambassador Busan City Centre, responded to this review, April 4, 2013
Dear Valued Guest,

Greetings from ibis Ambassador Busn!

Thank you for your kind review. We are delighted to hear you were satisfied with your stay with us. Your kind comment greatly motivates our staff to offer better service to our guests.

Thank you again for choosing to stay with us and wish to see you here again soon!

Best Regards,

Tommy Yoo
Hotel Manager
ibis Ambassador Busan City Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level 6 Contributor
96 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed March 28, 2013

This Ibis is in a great location, the subway station is right outside the hotel doors and is also very close to the Seomyeon station and the many bars and restaurants there. Overall, you'll get the standard Ibis room, clean and comfortable, and the bed was great. Internet was good too! I did not have breakfast. The lobby is on the 17th floor which is a new concept with luxury hotels, but was good to see implemented in a mid-scale hotel.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andyph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibis_Busan, General Manager at ibis Ambassador Busan City Centre, responded to this review, April 1, 2013
Dear Valued Guest,

Greetings from ibis Ambassador Busan!

Thank you for choosing to stay with us. We are delighted to hear your stay at ibis Busan was enjoyable. The entire team at ibis Busan will keep doing our best to satisfy our guests.

Thank you again and hope to see you again in the nearest future!

Best Regards,

Tommy Yoo
Hotel Manager
ibis Ambassador Busan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Ambassador Busan City Centre

Property: ibis Ambassador Busan City Centre
Address: 777, Jungang-daero, Busanjin-gu, Busan 47251, South Korea
Phone Number:
Location: South Korea > Busan
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #10 of 138 Hotels in Busan
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Ambassador Busan City Centre 3*
Number of rooms: 180
Official Description (provided by the hotel):
ibis Ambassador Busan City Centre is located in Seomyeon, the center of Busan’s business and shopping district.We offer comfortable and convenient accommodation facilities at reasonable prices for business people and travelers who wish to stay in the center of downtown Busan and enjoy a leisurely weekend. ... more   less 
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