I first found out about this sauna through this website and thought it would be awesome to go and see what's the rave about. I'm not comfortable about getting naked around ladies (this would've been my 2nd time in a sauna), but I went with an open mind. I came in at around 4 pm (after a Temple Stay), got my two (super small) towels and uniform, key for the shoes, and went up. I put my small laptop-sized bag into the locker and went to shower. I couldn't use the sauna because I got hair laser removal and my doctor told me to avoid saunas for a week. It was crowded. I was the only foreigner and was stared at (I'm used to it). I went to check out the 'Ladies' Sleeping Room', which is why I picked this place over a hostel. Apparently, they only provide a brick pillow (no mattress pad). There was only 1 lady there, sleeping on the hard floor. I thought I will come back after dinner and sleep (I was really tired). After dinner I spent about 2 hours at a PC bang trying to transfer my phone pictures into a USB (which wouldn't work for the life of it). Anyway, at last it worked and I returned at 12:03 am (on the dot). Here's when my troubles began.
The lady at the counter asked me when I came in (which was weird to begin with). She said she didn't remember my face coming in and paying (but she remembers all the other Korean faces that paid and didn't?!). She doesn't remember me because she started her shift after I already checked in. I said that I came at around 4 pm and went away to eat, and came back. The lady said that the sauna operates on a 12-hr schedule and that after the 12 hours you have to pay AGAIN. I speak intermediate Korean, so I told her that 1. she should lower her voice - everyone was looking at us (she was yelling at me now). 2. I already paid once and there is no way I will pay again (the lady on the 1st shift didn't say once I leave I have to pay again). 3. I still had FOUR hours left on my shift, hence, will not pay a dime to her. 4. she should not talk to ANY customer this way no matter WHAT the circumstance is. At this point, the lady was really irritated and so was I (at her yelling at me). There were about 7 people in the lobby and EVERYONE was looking at us. Then, this older man started translating for me and even he told the front desk lady that I still had time left. He also told the lady to be quieter (in Asia 'saving face' is super important, but this lady had no qualms whatsoever). She would not hear it though. I got super annoyed at the awful service (in what hospitality establishment does the service staff yell at a customer??!!), packed my stuff, and left to stay at a nearby hostel - never to return again.
So, here's my experience. I'm sure others had an amazing experience. I had an extraordinary awful one and I felt compelled to write this as a warning to others.
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