We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“The people make a huge difference” 5 of 5 bubbles
Review of Courtyard Albany Thruway

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Courtyard Albany Thruway
Ranked #16 of 50 Hotels in Albany
Certificate of Excellence
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“The people make a huge difference”
5 of 5 bubbles Reviewed December 13, 2010

I am used to giving a high rating to this hotel. The only difference this time is that they are undergoing major renovations. Despite this the staff go way out of their way every time. The gm is an absolute professional. Everyone at this property exemplifies what service and professionalism. Even when my business is closer to other properties -even other Marriott's I will drive the extra few minutes to stay here.

  • Stayed December 2010
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mjmarshpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

191 reviews from our community

Traveler rating
    91
    81
    17
    0
    2
See reviews for
57
39
10
52
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
United Kingdom
Level Contributor
172 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed October 9, 2010

This hotel is standard Marriott, and a decent location (if you know where you're going, as there are several toll roads around). The hotel is across the street from the quiet University of Albany, which offers decent views. Free parking, connected to a gas station and a large chain donut shop. Interesting room layout with an extra sink in the bedroom. The TV is old and analog, but the bed was comfortable. We stayed on points, so cannot comment on price.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Travel159549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashtabula, Ohio
Level Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed October 8, 2010

We chose this hotel as it was an easy off/on I90. It is very easy to get in and out of the parking lot on Washington Ave. The area is safe and all facilities on the street seem new. It is also a couple blocks from the mall. The employess at the hotel were all friendly. The room was clean and very comfortable. My only negative, as with all Courtyards, is the breakfast. It is so not worth it.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OhioSailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 29, 2010

I've stayed at this CY multiple times over the past 10 months. It is my default if I am anywhere near Albany. The difference is the staff. I have interacted with everyone from the management to the housekeeping staff to the engineers, sales staff, and front desk staff. They are ALL pleasant, professional, prompt, and go above and beyond. They remind me why I pick Marriott properties every opportunity I get. I choose this property first and a close second is th CY on Wolf Rd. I choose them over the full service Marriott right across Wolf road because the properties are well kept and staffs are outstanding. There isn't enough space or time to list all of the little things they do to make the trip better. Every staff person I have encountered at this property has done at least one thing during my visits that is noteworthy in any other setting but just the norm at this property. Their manager, Andy, is impressive in his own right. Nothing is ever a problem. He seems to genuinely care if my stay is going well and that I choose his hotel. He is exceptionally sincere and has built a team I enjoy seeing.

I travel a lot in the northeast and put this property at the top of the list for value and service.

  • Stayed August 2010
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mjmarshpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed November 14, 2009

It was what you'd expect from this respected high-end budget chain. The interior room was good as you'd expect. The view out the front was nice and serene overlooking U of Albany. The back was facing the Expressway and would have been noisey if I hadn't switched sides. They subscribed to the latest high-tech document print website which made it very esy to print from my lap top; just had to go downstairs to get it. They had beers for sale in a cold bucket at cocktail time.

  • Stayed June 2009, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MakoMack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed October 31, 2009

I stayed at this hotel on points for one night in the area. It is very conveniently located across the street from SUNY Albany just off the thruway and I-90. During rush hour, the roads were packed, however, it dies down pretty quickly after.

The front-desk staff was extremely pleasant and helpful. The room was nice and clean, the bed was extremely comfortable and very new.

If I didn't stay on the points, I would have no problem paying out of pocket to stay here.

  • Stayed October 2009, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rsinj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Level Contributor
240 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 bubbles Reviewed October 24, 2009

We stayed at The Courtyard Albany Thruway for only one night on October 17, 2009. The girl at check-in was probably the BEST person I have ever encountered at a Marriott resort. She was quick, professional and very friendly. I noticed the Manager (I believe) was very present at all times and I think this made a difference.

There was a loud group of cheerleaders in the pool Saturday night. I did not stay in the pool due to their screaming and could hear them while in my second floor room. But it was very shortly thereafter that I think the hotel staff quieted them because the screaming stopped very quickly.

The breakfast buffet was good and has a limited selection of eggs, bacon, sausage, hash browns, fruit, juices, yogurt and pastries. The service was good with the waitress filling our orange juice and coffee quickly.

The hotel is very clean and well kept. Everything in our room worked and the room seemed very clean. The lobby looks to have been recently renovated and modern. The pool area was clean and the pool and Jacuzzi worked properly. The staff regularly placed new towels on the back of the chairs for the guests. They also straighten and cleaned the pool area several times during our stay.

The staff is excellent! I only wish I were able to spend more time at this excellent hotel.

  • Stayed October 2009, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank edfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Albany hotels
0.3 mi away
Hilton Garden Inn Albany / SUNY Area
1.1 mi away
Hampton Inn Albany-Western Ave/University Area
1.6 mi away
Staybridge Suites Albany Wolf Rd-Colonie Center
Show Prices
Show Prices
Show Prices
2.7 mi away
Homewood Suites by Hilton Albany
4.4 mi away
Hampton Inn & Suites Albany - Downtown
0.2 mi away
CrestHill Suites Albany
CrestHill Suites Albany
#25 of 50 in Albany
4.0 of 5 bubbles 432 reviews
Show Prices
Show Prices
Show Prices

Been to Courtyard Albany Thruway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Albany Thruway

Property: Courtyard Albany Thruway
Address: 1455 Washington Ave, Albany, NY 12206-1093
Phone Number:
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Albany
#7 Business Hotel in Albany
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Albany Thruway 3*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, Travelocity and Priceline so you can book your Courtyard Albany Thruway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Albany Thruway Hotel Albany
Albany Marriott
Albany Courtyard

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing