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“Clean Comfortable Quiet”

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Hampton Inn Albany-Western Ave/University Area
Ranked #2 of 50 Hotels in Albany
Certificate of Excellence
GreenLeadersBronze level
Cornwall On Hudson, New York
Level Contributor
313 reviews
191 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
“Clean Comfortable Quiet”
Reviewed June 24, 2007

I add my voice to the others who proclaim this property to be a fine place. Immaculately clean and comfortable. We will be back (next month as a matter of fact). Now I must add this. The power went out in the geographic area and the hotel operated for several hours with its emergency generator. There was no elevator service nor cable tv and the front desk couldn't generate computer receipts BUT otherwise everything went remarkably smoothly. Pool and fitness center were open. Pool area, by the way, is very attractive and the water is heated so it was a delightful early morning swim place. Breakfast was hot and complete. Service was very good. What was the problem? Several of the hotel guests!!!!! The front desk folks took a whole lot of misplaced and undeserved grief from guests who apparently thought they should have been miracle workers. Some of them were downright abusive! My hat is off to those staff people! They MORE than earned their wages yesterday morning!
One other thing...there are a couple of good restaurants nearby. We ate at 99 which was new since we were last in the area. It was a cut above the Chile's or Applebee's -- very good.

  • Liked — Cleanliness
  • Disliked — Had to drive to the restaurant nearby
  • Stayed June 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank UMichAlum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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841 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Dutch first
  • English first
  • French first
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English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 19, 2007

I have stayed several places rated " Top trip advisor's choice". And I wondered on every occasions how other people could give "5.0" rating or exceptional ratings. This holiday inn express was no exception. It is an average holiday inn, with rubbery scrambled eggs ( but they had Tabasco). Granted, that they are renovating 4th floor, I stayed at Rm 428, but paint smell gave me a headache. Better than room 117 which was next to a swimming pool with Heavy chlorine smell. Location was depressing,nothing to eat or drink within walking distance. only Chinese or pizza delivery. It cost me $24.00 to get their via taxi-only 6 miles from the airport but no shuttle. I paid $143 +Tax. Wireless internet worked, two bottle of free water, bathroom has a curved curtain, which were all nice. pillow was lumpy, sheet was thin and old with stain, A/C and heater was cranky , not even a body lotion, and room was tiny. I can tell you though if you really wish to stay here, try to be nice to front desk manager before check in, I paid $143+tx, but some girls appear sweet talking and getting $99 a night. Nothing unusual,business as usual, this place is nothing more than a holiday inn express.

  • Stayed April 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank OutOfUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 1, 2007

The hotel is great.

It's located not far from highways. It's easy to find and go around. The room and breakfast area are clean and well decorated. A microwave in the room was very convenient. The front desk clerks are friendly and helpful.

  • Liked — location, comfortable room, friendly staff
  • Disliked — location, comfortable room, friendly staff
  • Tips/Secrets — ask for the type of bed you want (soft or firm)
  • Stayed December 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wildland.ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatham, Massachusetts
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 29, 2006

This is our third time staying at this hotel. It's very comfortable - rooms, lounge and beds - and represents an especially good value for the price. The hotel entrance is no longer under construction. The staff here are very nice and seem concerned about your well- being. As others have said the amentities (microwave, fridge) are nice to have and the breakfasts are fine. It's also a great location - not far off the highway - with easy access to the center of the city.

  • Liked — Good rooms and price right
  • Stayed December 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Member808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 8, 2006

My family and I just returned from Albany. Our stay at the Holiday Inn Express could not have been better. The rooms were very nice and exceptionally clean. There was a refrigerator and a microwave in the room which was very convenient. The breakfast in the morning was better than the usualy continental breakfast in most hotels. The only downside to the stay was that there is extensive work being done on the exterior of the hotel. When we checked in the desk clerk asked what time we would be getting up in the morning as the workers would be starting at 7:00 am. I told her that we were not sure so she asked if we would like a room in the "quiet" part of the hotel, which we did. Other than the construction the hotel is terrific and I would highly recommend it but you might want to call ahead to ask for a quiet room.

  • Liked — The beds!
  • Disliked — The construction being done to the exterior
  • Stayed July 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank tred6411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed July 12, 2006

We loved the Holiday Inn Express in Albany. The room was very clean and the bedding and toiletries were great. The room was large, and included a microwave and a fridge. There was a small store by the reception area which was open 24h a day which was very convenient.

The breakfast room was very nice! It was one of the nicest breakfast areas we have ever seen, and the tasty breakfast had a great selection including hot cinnamon rolls, fresh fruit, yogourt, bagels, etc. We very very pleased with the breakfast and the room.

As well, the staff was extremely friendly and helpful. The two staff at the reception desk the morning of Wednesday July 21 were extremely polite and friendly. They were trying to ask us for feedback/suggestions to improve the hotel, but we couldn't think of any.

Overall, a great experience and we would definitely stay here again if we pass through Albany. The location was also great, just off the interstate, plus near a large shopping mall. Our new favourite hotel chain is Holiday Inn Express as we have always had great experiences there (this is the third one we have stayed at).

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ErikTorontoCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wurtsboro, NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 2, 2006

My family just returned from an overnight stay, and this hotel lived up to its excellent reviews on Trip Advisor.

The room was not huge, but was immaculately clean and very nicely decorated. A microwave & refrigerator were in the room. The beds were comfortable, and the bed linens were quite nice. I liked the way the pillows were labelled "soft" or "firm". The complimentary breakfast was a cut above most of these I've experienced, including fresh fruit, cinamon buns, pre-made omlets, and lots more; the eating area was quite nice with plenty of seating.

Location was good - just about one mile from Crossgates Mall.

We'd definitely stay here again!

Stayed July 2006
Helpful?
1 Thank Ljustus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Albany-Western Ave/University Area

Property: Hampton Inn Albany-Western Ave/University Area
Address: 1442 Western Avenue, Albany, NY 12203
Phone Number:
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Albany
#3 Family Hotel in Albany
#4 Business Hotel in Albany
#5 Best Value Hotel in Albany
#6 Romantic Hotel in Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Albany-Western Ave/University Area 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Choose the Albany, NY hotel that is as smart as you are. We built this hotel in the right location, outfitted our rooms with up-to-date amenities, and hired a staff that delivers award-winning service. All together we provide a fresh, clean, comfortable stay with solid value. We know how important it is to be in the right spot in upstate New York. Our suburban hotel is located within 1 mile of the University at Albany, College of St. Rose, and Albany NanoTech. With easy access to Routes 87 and 90, this Albany hotel is the smart spot for a rest during your trip from New York City, Boston, Montreal or Syracuse. Only 4 miles from downtown Albany, you can visit the New York State Capitol, Empire State Plaza and Times Union Center.The Hampton Inn Albany offers our guests beautifully appointed guest rooms that welcome them to a traditional space. We have created a friendly environment designed with our guests' needs in mind.ADA accessibility is important to us. Be sure to let us know your needs and we will provide the right accessible room choice for you. ... more   less 
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Also Known As:
Holiday Inn Express Albany-Western Ave University Hotel Albany
Holiday Inn Albany

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