I add my voice to the others who proclaim this property to be a fine place. Immaculately clean and comfortable. We will be back (next month as a matter of fact). Now I must add this. The power went out in the geographic area and the hotel operated for several hours with its emergency generator. There was no elevator service nor cable tv and the front desk couldn't generate computer receipts BUT otherwise everything went remarkably smoothly. Pool and fitness center were open. Pool area, by the way, is very attractive and the water is heated so it was a delightful early morning swim place. Breakfast was hot and complete. Service was very good. What was the problem? Several of the hotel guests!!!!! The front desk folks took a whole lot of misplaced and undeserved grief from guests who apparently thought they should have been miracle workers. Some of them were downright abusive! My hat is off to those staff people! They MORE than earned their wages yesterday morning!
One other thing...there are a couple of good restaurants nearby. We ate at 99 which was new since we were last in the area. It was a cut above the Chile's or Applebee's -- very good.
- Official Description (provided by the hotel):
- Choose the Albany, NY hotel that is as smart as you are. We built this hotel in the right location, outfitted our rooms with up-to-date amenities, and hired a staff that delivers award-winning service. All together we provide a fresh, clean, comfortable stay with solid value. We know how important it is to be in the right spot in upstate New York. Our suburban hotel is located within 1 mile of the University at Albany, College of St. Rose, and Albany NanoTech. With easy access to Routes 87 and 90, this Albany hotel is the smart spot for a rest during your trip from New York City, Boston, Montreal or Syracuse. Only 4 miles from downtown Albany, you can visit the New York State Capitol, Empire State Plaza and Times Union Center.The Hampton Inn Albany offers our guests beautifully appointed guest rooms that welcome them to a traditional space. We have created a friendly environment designed with our guests' needs in mind.ADA accessibility is important to us. Be sure to let us know your needs and we will provide the right accessible room choice for you. ... more less
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- Also Known As:
- Holiday Inn Express Albany-Western Ave University Hotel Albany
- Holiday Inn Albany