I've stayed in many hotels around the world from basic to 5-star and I must say that when I came in after a long day on the road and was warmly welcomed by Elektra at the front desk, it was truly memorable. This young lady was so personable and pleasant, she made me very happy that I had chosen your particular hotel to stay at that night. I sell Arbonne products and gifted her with a little sample gift I had in my bag to say thanks because she came across as an amazing individual. Within the hour she had written a lovely thank you note and had it slipped under my door. The following morning she was off duty. Others were very pleasant as well, but did not stand out like Elektra.
The hotel is immaculate, the beds incredibly comfortable, the rooms well appointed with flat screen TV, free high speed internet, mini refrigerator, coffee, ironing board...everything you need. I encourage anyone who needs to stay in the Albany area to give your hotel a try. Clearly this is a new Holiday Inn in mindset and customer service, not jus the obvious face lift and rebranding. Best of luck and keep up the good work hiring wonderful individuals such as Elektra.
Lynn Makris, Arbonne Independent Consultant, Rockville, MD
- Official Description (provided by the hotel):
- Choose the Albany, NY hotel that is as smart as you are. We built this hotel in the right location, outfitted our rooms with up-to-date amenities, and hired a staff that delivers award-winning service. All together we provide a fresh, clean, comfortable stay with solid value. We know how important it is to be in the right spot in upstate New York. Our suburban hotel is located within 1 mile of the University at Albany, College of St. Rose, and Albany NanoTech. With easy access to Routes 87 and 90, this Albany hotel is the smart spot for a rest during your trip from New York City, Boston, Montreal or Syracuse. Only 4 miles from downtown Albany, you can visit the New York State Capitol, Empire State Plaza and Times Union Center.The Hampton Inn Albany offers our guests beautifully appointed guest rooms that welcome them to a traditional space. We have created a friendly environment designed with our guests' needs in mind.ADA accessibility is important to us. Be sure to let us know your needs and we will provide the right accessible room choice for you. ... more less
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- Also Known As:
- Holiday Inn Express Albany-Western Ave University Hotel Albany
- Holiday Inn Albany