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“great BUT breakfast???”

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Courtyard by Marriott Albany Airport
Ranked #18 of 50 Hotels in Albany
Certificate of Excellence
Reviewed July 25, 2012

This is an excellent property. Beautiful clean and spacious rooms. Very comfortable beds etc, etc./

The only complaint is that the breakfast is not FREE nor quick. This business model fails to

recognize that travellers want fast breakfasts without having to wait for the high quality

service that this hotel provides. Since this hotel serves folks going for early flights why this

business model?.
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skvdmpode

  • Stayed: July 2012, traveled with family
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Thank merilees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 - 108 of 147 reviews

Reviewed July 19, 2012

I stayed at the Albany Airport Courtyard in late June 2012. The property is pretty nice and is in the latest style for the franchise. The lobby and lounge/cafe are comfortable. The snacks from the cafe are tasty and convenient for those working long hours. The rooms are spacious and comfortable. The locations is convenient to a number of chain restaurants (Red Lobster and Olive Garden are in the adjacent parking lot) and a few local places, so eating options are good. Airport noise is an issue early in the evening, but subsides by late night, as the number of flights drops off. Traffic is fairly light on Wolf road, as compared to the surrounding area. All in all, I will stay here again when I travel to the area.

Room Tip: Choose a room away from the elevators.
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  • Stayed: June 2012, traveled on business
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Thank sc_wareagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2012

We really enjoyed our stay at this hotel. It's just a mile or so from the Albany airport and--with its location on the centrally-located Wolf Road--is very convenient to a wide selection of nearby restaurants including Outback Steakhouse, Cheesecake Factory, PF Changes, Buca di Beppo, Olive Garden, and Macaroni Grill, among others.

The hotel is clean and well-maintained. It offers free WiFi for those who are Marriott Rewards members and a good breakfast in the small restaurant on location.

Room Tip: If possible, ask for a room on the first or second floors. The hotel is right in the flight path of...
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  • Stayed: July 2012, traveled with family
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Thank WalnutBaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2012

This Courtyard has apparently been recently renovated so the rooms are very "new", very clean and comfortable. The staff was very helpful and professional. Only suggestion that we would have is not to stay on the first floor-seems there is a lot of "traffic" in the hallways during the night, and the noise can be distracting. Convenient to major arteries and decent restaurants.

  • Stayed: June 2012, traveled with friends
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Thank Boscobel28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2012

Stayed there with my family and the new renovated hotel was great. The bistro has a great fresh breakfast in the morning and a nice wine selection at night. The whole staff was great Kyle and Nedra helped get us a rollaway for our room after my daughters decided to 10pm they didn't want to sleep together. Pools good and hot tub was great. We will definitely stay here again when we head up to Saratoga for track season.

  • Stayed: May 2012, traveled with family
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Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2012

I stayed here three nights this past week during a business trip to the area. It's a very convenient location and my colleague and I appreciated the variety of nearby restaurants and the proximity to the airport for this morning's early flight.

Staff at the desk were very friendly and responsive throughout the stay.

Unfortunately, the heater in my room never got the room very warm (thank goodness I wasn't there during winter!). On the second night, I called to let them know that I was having issues with the heater not heating up the room-- I was told to crank it all the way up to 90 (top setting) and put the fan on high for awhile, that the units sometimes needed to be kickstarted. While this eventually worked (after about 2 hours, the room got warm), the unit started leaking significantly onto the carpet in the entryway between the room door, the bathroom door and the sleeping area! No one took the concern seriously enough to have maintenance/engineering take a look at the issue.

Finally, what a disappointment to find out that my colleague was charged $60 less per night than I was, despite our having booked within a couple of days of each other... in fact, I was the one who booked first and am the one with Gold status with Marriott-- my colleague doesn't carry the Marriott Rewards card.

Despite having 'higher floors' as a preference stored in my Marriott Rewards profile, they tried to give me a first floor room and immediately gave my colleague a third floor room. I was able to get this fixed, but couldn't understand the situation happening to begin with.

  • Stayed: May 2012, traveled on business
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Thank CindeeP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROCMarriott, Owner at Courtyard by Marriott Albany Airport, responded to this reviewResponded May 15, 2012

Thank you for your TripAdvisor review. Whether positive or negative, your feedback is very important to us. Courtyard by Marriott is strongly committed to customer service and guest satisfaction so we are extremely sorry to hear about your recent experience. Our general manager, Tina Rollins, will be reaching out to you directly.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2012

Very clean.
Close to shopping...restaurants....
Didn't use the pool...but looked clean.

  • Stayed: April 2012, traveled with friends
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Thank dominiquejams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Albany Airport

Address: 168 Wolf Rd, Albany, NY 12205-1116
Phone Number:
Location: United States > New York > Albany
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Albany
#15 Business Hotel in Albany
Price Range: $100 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Albany Airport 3*
Number of rooms: 78
Official Description (provided by the hotel):
Elevate your travel routine at Courtyard by Marriott Albany Airport. Our vibrant and inviting lobby features flexible spaces to work and relax, and we provide free Wi-Fi throughout our hotel. Albany's top attractions are close by, including destinations downtown, and it's easy to get to Albany International Airport and scenic Saratoga Springs. We provide a complimentary airport shuttle daily (7 a.m. to 11 p.m. by reservation) and many other amenities to help you do business and have a great time in Albany, New York. ... more   less 
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Also Known As:
Courtyard By Marriott Albany Airport Hotel Albany
Albany Marriott
Albany Courtyard

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