As frequent Marriott patrons, this hotel is perfectly inline with my expectations. It's clean, in a good location and has an indoor pool and hot tub for my five year old in desperate need of expelling some energy. Oh, and the memory foam-style beds rock! The discovery of our reservation snafu (totally our fault) did not throw Alyssa, the front desk staff member, whatsoever. She was an excellent champion of the Marriott service philosophy, and she helped with some local restaurant recommendations. Kudos, Alyssa, and thank you for making our stay in Albany all the more pleasant.