When my flight home from Albany was cancelled and I had to spend an extra two days in a hotel, I wasn't prepared. Lauren at the front desk and the GM Chandrick were both amazing. Lauren is a gift to the customer service industry. Her smile lights up a room and it's always present. As a going away gift, she gave me one of her own books to read at the airport. What a thoughtful gesture!
Because I forgot to get cash at the airport when I found out my flight home was delayed for three days, I was a bit panicked. I needed to get to the grocery store for supplies and the taxis wouldn't accept a credit card. Chandrick volunteered to take me to an ATM. When have you ever had a hotel manager do that?
And the rooms.....the recent remodel is great! The office area is wonderful. The wrap-around desk and ergonomic chair were very comfortable. I've stayed in much more expensive hotels and none of them could compare to the comfort of the work area at the Red Roof.
I would stay again in a heart-beat and encourage anyone else to do the same if you are looking for a clean, friendly, safe and budget-friendly hotel.
- Official Description (provided by the hotel):
- Albany is the capital city of New York State, located at the southern gateway to the magnificent Adirondacks and the northern edge of the scenic Hudson River Valley. Vermont and Western Massachusetts are less than an hour's drive away, we're midway between Syracuse and New York City along the New York State Thruway. At Red Roof Inn Albany Airport, we're proud of our city and its heritage, and want to make your stay here as comfortable as possible. We offer Wi-Fi Internet connectivity in all guest rooms, voice mail in all guest rooms, elevator service, and the convenience of exterior corridors. Take advantage of our meeting facilities, our proximity to nearby restaurants, pick-up and drop off laundry service, discounts at local fitness facilities, and our pet-friendly hospitality! When coming to New York's capital district, enjoy our convenient, remodeled Red Roof Inn Albany Airport, your best economy lodging choice in New York's capital district! ... more less
- Reservation Options:
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- Also Known As:
- Red Roof Inn Albany Airport Hotel Albany
- Albany Red Roof Inn