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“Will stay again”

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Red Roof Inn Albany Airport
Ranked #28 of 50 Hotels in Albany
Warwick NY
1 review
“Will stay again”
Reviewed October 7, 2013

My son just began attending a nearby college and we were hoping to find a clean, pet-friendly hotel close to his campus. We found it at the Red Roof Inn. The front desk staff was courteous and friendly; the location was easy to find (well, besides the entrance being behind some trees) and there is plenty to do/places to eat all very close to the hotel. The room was a bit on the small side, but more than spacious enough for an overnight stay (or two). Really appreciated the newly-renovated floors and I liked that the rooms opened to the outside, which made it a lot easier with the dog (rather than having to bring him through a lobby area). Also, the lawn area in the back to walk the dog was great. The bathroom looked a little dated but was clean and the water pressure was great/water was hot. The beds were also very comfortable. They almost enticed our son to stay at the hotel with us, but it was a Saturday night, so he opted to go back to campus! The only downside was the jets flying low overhead, but this would be true for any of the hotels in this area, so close to the airport. Overall, I was very happy with it and found the rates reasonable. We will definitely be staying again.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofinn112, General Manager at Red Roof Inn Albany Airport, responded to this review, November 5, 2013
Thank you for taking time to write our property a Trip Advisor post! At Red Roof Inn we pride our self on providing our guests with comfortable, clean and affordable rooms with great service.

It is good to receive the positive feedback about our renovation. I am always delighted to hear such great things about our hotel and staff as we try extremely hard. We pride ourselves in being customer service focused and it is good to know that our customers appreciate our efforts. We have addressed the issue of the trees so that the property is more visible from the road. I do hope you get a chance to stay with us again when your travel plans bring you to Albany.

Thank you again for writing a post about your positive experience at our property! I will be sure to share your words with the staff. We look forward to seeing you in your future travels!

Chandrick Hayes
General Manager II
Albany Airport Red Roof Inn
i0112@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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372 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
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English first
Moncton, Canada
Level Contributor
241 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed October 1, 2013

We stay at RRI's all over the US and always enjoy friendly staff, reasonable price and clean rooms. We found all of it at this - recently renovated - Inn. However, the bathroom was anything but clean. Dark hair in the tub (nobody in my family has dark hair), mold on the bathroom ceiling and blood stains on the toilet bowl. I checked in very late at night and was tired. I am disappointed. I was promised a phone call by the manager.... so far still waiting.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank millie2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofinn112, General Manager at Red Roof Inn Albany Airport, responded to this review, November 5, 2013
Thank you for taking time to write our property a Trip Advisor post! At Red Roof Inn we pride our self on providing our guests with comfortable, clean and affordable rooms with great service.

I am disappointed to hear that your room did not meet the cleanliness standards that we strive to meet. I do hope you give us another chance and try us again when your travel plans bring you to Albany.

Thank you again for writing a post about your positive experience at our property! I will be sure to share your words with the staff. We look forward to seeing you in your future travels!

Chandrick Hayes
General Manager II
Albany Airport Red Roof Inn
i0112@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Llanelli, United Kingdom
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed September 21, 2013

Stayed two nights this week catching up with old friends who live in Albany. We had a double double room with fridge and microwave. Room was quiet, clean and with nice flat screen tv. Only problem we had was finding the hotel the first night as it is set back from the road behind trees which of course were still in full leaf. Very friendly check in and check out staff.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ThreeCorgis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofinn112, General Manager at Red Roof Inn Albany Airport, responded to this review, September 23, 2013
Thank you for taking time to write our property a Trip Advisor post! At Red Roof Inn we pride our self on providing our guests with comfortable, clean and affordable rooms with great service.

It is good to receive the positive feedback. I am always delighted to hear such great things about our hotel and staff as we try extremely hard. We pride ourselves in being customer service focused and it is good to know that our customers appreciate our efforts. We are addressing the issue of the trees and by this time next year we will be more visible from the road. I do hope you get a chance to stay with us again when your travel plans bring you to Albany.

Thank you again for writing a post about your positive experience at our property! I will be sure to share your words with the staff. We look forward to seeing you in your future travels!

Chandrick Hayes
General Manager II
Albany Airport Red Roof Inn
i0112@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, AZ
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 20, 2013

Looking for just a one night availability for a reasonable price and Red roof did the trick.
Nothing fancy. A clean room, great front office personnel, location close to transportation and plenty of nearby eating establishments. And a good cup of coffee from the office in the AM.
Overall I would stay again without hesitation. and with their change to non carpeted flooring for pet friendly environment, it was exceptionally clean.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank desertsailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofinn112, General Manager at Red Roof Inn Albany Airport, responded to this review, September 23, 2013
Thank you for taking time to write our property a Trip Advisor post! At Red Roof Inn we pride our self on providing our guests with comfortable, clean and affordable rooms with great service.

It is good to receive the positive feedback. I am always delighted to hear such great things about our hotel and staff as we try extremely hard. We pride ourselves in being customer service focused and it is good to know that our customers appreciate our efforts. I am so excited that you enjoyed our renovated room and new floors. The floors do make a huge difference with the decreased amount of pet hair in the rooms. I do hope you get a chance to stay with us again when your travel plans bring you to Albany.

Thank you again for writing a post about your positive experience at our property! I will be sure to share your words with the staff. We look forward to seeing you in your future travels!

Chandrick Hayes
General Manager II
Albany Airport Red Roof Inn
i0112@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manalapan, New Jersey
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 11, 2013

I stayed there three nights for business. The rooms were very clean and bed was comfortable and shower was great. The value was extraordinary. The location was perfect; near access highways, restaurants and shopping. Staff was exceptionally nice and very knowledgeable of surrounding areas.
I would definitely stay there again.

Room Tip: If you have to stay in Albany area , check the Red Roof Inn first.
See more room tips
Stayed September 2013, traveled on business
Helpful?
Thank Anthony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofinn112, General Manager at Red Roof Inn Albany Airport, responded to this review, September 23, 2013
Thank you for taking time to write our property a Trip Advisor post! At Red Roof Inn we pride our self on providing our guests with comfortable, clean and affordable rooms with great service.

It is good to receive the positive feedback. I am always delighted to hear such great things about our hotel and staff as we try extremely hard. We pride ourselves in being customer service focused and it is good to know that our customers appreciate our efforts. I do hope you get a chance to stay with us again when your travel plans bring you to Albany.

Thank you again for writing a post about your positive experience at our property! I will be sure to share your words with the staff. We look forward to seeing you in your future travels!

Chandrick Hayes
General Manager II
Albany Airport Red Roof Inn
i0112@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
middle tenn
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 7, 2013

I booked this place based on price, location (near airport) and amenities (free shuttle and in room coffee) as we just needed an overnight stay before catching our flight home after vacation. We drove in from the Cooperstown area and arrived earlier than expected. They were very accommodating and had a room well before normal check-in times. Within the first 15 minutes on site, I was impressed with the friendly staff. Every single person we passed or came in contact with on our way from the lobby to our room spoke to us, asked or offered help. The room itself - nice surprise. Clean, clean, clean! Nice sitting area with desk for a bit of computer time. I like that the floors were not carpet, but solid surfaced, laminate wood type. Room had been recently renovated and kudos to the design staff because it made for a very enjoyable last night of vacation! Comfy bed, A/C unit ran all night but that was most likely my fault for not taking the time to figure out the settings. Good place, nice positive impression for my first ever stay at a Red Roof Inn.

Stayed August 2013, traveled as a couple
Helpful?
Thank mspurple55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofinn112, General Manager at Red Roof Inn Albany Airport, responded to this review, September 9, 2013
Thank you for taking time to write our property a Trip Advisor post! At Red Roof Inn we pride our self on providing our guests with comfortable, clean and affordable rooms with great service.

It is good to receive the positive feedback. I am always delighted to hear such great things about our hotel and staff as we try extremely hard. We pride ourselves in being customer service focused and it is good to know that our customers appreciate our efforts. I am so excited that your first ever stay at a Red Roof Inn was with us and that your stay was so fantastic. I do hope you get a chance to stay with us again when your travel plans bring you to Albany.

Thank you again for writing a post about your positive experience at our property! I will be sure to share your words with the staff. We look forward to seeing you in your future travels!

Chandrick Hayes
General Manager II
Albany Airport Red Roof Inn
i0112@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midwest
Level Contributor
94 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed September 4, 2013

I won this hotel on Priceline, and at first was skeptical...I've stayed at other Red Roof Inn properties and wasn't impressed. But this hotel is fantastic! The room was really upscale, freshly remodeled, very clean and felt more like a 3*+. The staff were very friendly and helpful. Great stay!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank irishred77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofinn112, General Manager at Red Roof Inn Albany Airport, responded to this review, September 9, 2013
Thank you for taking time to write our property a Trip Advisor post! At Red Roof Inn we pride our self on providing our guests with comfortable, clean and affordable rooms with great service.

It is good to receive the positive feedback. I am always delighted to hear such great things about our hotel and staff as we try extremely hard. We pride ourselves in being customer service focused and it is good to know that our customers appreciate our efforts. I am disappointed to hear that your previous stays at other Red Roof Inn property's where not as fantastic as your stay at the Albany Red Roof Inn, but I am glad that we where able to change your mind about Red Roof Inn's. I do hope you get a chance to stay with us again when your travel plans bring you to Albany.

Thank you again for writing a post about your positive experience at our property! I will be sure to share your words with the staff. We look forward to seeing you in your future travels!

Chandrick Hayes
General Manager II
Albany Airport Red Roof Inn
i0112@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Albany Airport

Property: Red Roof Inn Albany Airport
Address: 188 Wolf Rd, Albany, NY 12205-1116
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Albany
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Albany Airport 2*
Number of rooms: 115
Official Description (provided by the hotel):
Albany is the capital city of New York State, located at the southern gateway to the magnificent Adirondacks and the northern edge of the scenic Hudson River Valley. Vermont and Western Massachusetts are less than an hour's drive away, we're midway between Syracuse and New York City along the New York State Thruway. At Red Roof Inn Albany Airport, we're proud of our city and its heritage, and want to make your stay here as comfortable as possible. We offer Wi-Fi Internet connectivity in all guest rooms, voice mail in all guest rooms, elevator service, and the convenience of exterior corridors. Take advantage of our meeting facilities, our proximity to nearby restaurants, pick-up and drop off laundry service, discounts at local fitness facilities, and our pet-friendly hospitality! When coming to New York's capital district, enjoy our convenient, remodeled Red Roof Inn Albany Airport, your best economy lodging choice in New York's capital district! ... more   less 
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Also Known As:
Red Roof Inn Albany Airport Hotel Albany
Albany Red Roof Inn

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