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Red Roof Inn Albany Airport
Ranked #23 of 50 Hotels in Albany
Reviewed December 20, 2012

From time to time my wife and I stay at the Albany Airport Red Roof Inn. Our most recent stays were November 22 and November 28. In both cases we were served at the front counter by Ms. Arupa Phillips, a very thoughtful and attentive person. We were quite satisfied with her attention to serving us, and were pleased that she was also working when we returned on November 28. Please add our message to her personnel file.

We apologize for the delay in sending this message.

Thank you very much.

Richard and Nancy Miller

  • Stayed: November 2012, traveled with family
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Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofinn112, General Manager at Red Roof Inn Albany Airport, responded to this reviewResponded December 24, 2012

Thank you for taking time to write our property a Trip Advisor post! At Red Roof Inn we pride our self on providing our guests with comfortable, clean and affordable rooms.

I am delighted that your stay with us was a pleasant one. I am always excited to hear when our staff is recognized for providing such great service. It is a delight to hear such great things about our hotel, we try extremely hard. I do hope you get a chance to stay with us again when your travel plans bring you to Albany.

Thank you again for writing a post about your positive experience at our property! I will be sure to share your words with the staff. We look forward to seeing you in your future travels!

Chandrick Hayes
General Manager II
Albany Airport Red Roof Inn
i0112@redroof.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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309 - 315 of 410 reviews

Reviewed December 4, 2012

As any Red Roof inn, this one was pretty dirty, cold and with poor service. Nonetheless, if you want to spend one night close to the airport, it may work. One benefit is shuttle bus to the airport for free. By the way, they did not have even decent coffee.

Stayed: November 2012, traveled solo
Thank Iryna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofinn112, General Manager at Red Roof Inn Albany Airport, responded to this reviewResponded December 5, 2012

Thank you for taking time to write our property a Trip Advisor post! At Red Roof Inn we pride our self on providing our guests with comfortable, clean and affordable rooms.

I am disappointed and shocked to hear that your stay did not meet your or our expectations as we strive to ensure all of our guests have a positive stay. I will address the cleanliness and service issues immediately. I do hope you give us another chance when your travel plans bring you to Albany.

Thank you again for writing a post about your experience at our property! I will be sure to share your words with the staff so that we may get better. We look forward to seeing you in your future travels and next time we will get it right!

Chandrick Hayes
General Manager II
Albany Airport Red Roof Inn
i0112@redroof.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2012

Nice value. The rooms were clean and fairly large. The room also has a microwave and fridge. Fast wifi and the staff was friendly and helpful. Although there is not a restaurant at the hotel there are a number of fast food chains nearby.

  • Stayed: September 2012, traveled on business
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Thank uvarobin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofinn112, General Manager at Red Roof Inn Albany Airport, responded to this reviewResponded November 14, 2012

Thank you for taking time to write our property a Trip Advisor post! At Red Roof Inn we pride our self on providing our guests with comfortable, clean and affordable rooms.

I am delighted that your stay with us was a pleasant one. I am pleased that we meet your expectations. I am always delighted to hear such great things about our hotel, we try extremely hard. I do hope you get a chance to stay with us again when your travel plans bring you to Albany.

Thank you again for writing a post about your positive experience at our property! I will be sure to share your words with the staff. We look forward to seeing you in your future travels!

Chandrick Hayes
General Manager II
Albany Airport Red Roof Inn
i0112@redroof.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2012

We are truck drivers and we stay in a lot of hotels around the states. We often look at trip advisor for decent hotels at a low cost. We have learned to not listen to ppls advice and just check them out ourselves. Glad we did this was by far one of the better Red Roof Inns. Clean place to shower and lay down your head. Nice flat screen tv, a phone call from the desk to make sure everything was ok, and a local paper on our doorknob in the morning. Keep up the great work Red Roof Inn staff we will be back!

  • Stayed: November 2012
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Thank paulawalla66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofinn112, General Manager at Red Roof Inn Albany Airport, responded to this reviewResponded November 14, 2012

Thank you for taking time to write our property a Trip Advisor post! At Red Roof Inn we pride our self on providing our guests with comfortable, clean and affordable rooms.

I am delighted that you gave us a try an dthat your stay with us was a pleasant one. I am pleased that we meet your expectations. I am glad to hear you enjoyed our new flat screen TV's. and our Great Customer Service. I am always delighted to hear such great things about our hotel, we try extremely hard. I do hope you get a chance to stay with us again when your travel plans bring you to Albany.

Thank you again for writing a post about your positive experience at our property! I will be sure to share your words with the staff. We look forward to seeing you in your future travels!

Chandrick Hayes
General Manager II
Albany Airport Red Roof Inn
i0112@redroof.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2012

This experience was much like all the other Red Roof's we've stayed at. This hotel is a little different in that it has only one building (most Red Roof's have two) but it has three stories (most Red Roof's have two). There is an elevator and there's an ice machine on each floor. Rooms are well maintained and clean and this one had a large flat screen tv in it along with the fridge and microwave. We got exactly what we expected. We were very pleased.

  • Stayed: October 2012, traveled with family
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1  Thank MisterMVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofinn112, General Manager at Red Roof Inn Albany Airport, responded to this reviewResponded November 1, 2012

Thank you for taking time to write our property a Trip Advisor post! At Red Roof Inn we pride our self on providing our guests with comfortable, clean and affordable rooms.

I am delighted that your stay with us was a pleasant one. I am pleased that we meet your expectations. I am glad to hear you enjoyed our new flat screen TV's. I am always delighted to hear such great things about our hotel, we try extremely hard. I do hope you get a chance to stay with us again when your travel plans bring you to Albany.

Thank you again for writing a post about your positive experience at our property! I will be sure to share your words with the staff. We look forward to seeing you in your future travels!

Chandrick Hayes
General Manager II
Albany Airport Red Roof Inn
i0112@redroof.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2012

Clean rooms, good location and generally quiet for the price. Airport location has some plane noise, but not too bad. Typical RRI. Decent place to stay overnight and I wouldn't worry about stopping here again.

  • Stayed: October 2012, traveled as a couple
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2  Thank MariettaOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofinn112, General Manager at Red Roof Inn Albany Airport, responded to this reviewResponded November 1, 2012

Thank you for taking time to write our property a Trip Advisor post! At Red Roof Inn we pride our self on providing our guests with comfortable, clean and affordable rooms.

I am delighted that your stay with us was a pleasant one. I am pleased that we meet your expectations and provided you with a clean and comfortable room. I am always delighted to hear such great things about our hotel, we try extremely hard. I do hope you get a chance to stay with us again when your travel plans bring you to Albany.

Thank you again for writing a post about your positive experience at our property! I will be sure to share your words with the staff. We look forward to seeing you in your future travels!

Chandrick Hayes
General Manager II
Albany Airport Red Roof Inn
i0112@redroof.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2012

my first day at the revolution was tremendous. the customer service by the front desk person Wayne was also great. the location is right next to the airport in the shuttle bus was right on time... Wayne gave me great directions to a restaurant called Delmonico's restaurant, and the food was awesome... this would definitely not be my last day.

  • Stayed: October 2012
    • Value
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1  Thank iannasalvary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofinn112, General Manager at Red Roof Inn Albany Airport, responded to this reviewResponded October 22, 2012

Thank you for taking time to write our property a Trip Advisor post! At Red Roof Inn we pride our self on providing our guests with comfortable, clean and affordable rooms with GREAT service.

I am delighted to hear that Wayne provided you with outstanding service. I am always delighted to hear such great things about our hotel and staff, we try extremely hard. I do hope you get a chance to stay with us again when your travel plans bring you to Albany.

Thank you again for writing a post about your positive experience at our property! I will be sure to share your words with the staff. We look forward to seeing you in your future travels!

Chandrick Hayes
General Manager II
Albany Airport Red Roof Inn
i0112@redroof.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Albany Airport

Address: 188 Wolf Rd, Albany, NY 12205-1116
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Albany
Price Range: $62 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Albany Airport 2*
Number of rooms: 115
Official Description (provided by the hotel):
Albany is the capital city of New York State, located at the southern gateway to the magnificent Adirondacks and the northern edge of the scenic Hudson River Valley. Vermont and Western Massachusetts are less than an hour's drive away, we're midway between Syracuse and New York City along the New York State Thruway. At Red Roof Inn Albany Airport, we're proud of our city and its heritage, and want to make your stay here as comfortable as possible. We offer Wi-Fi Internet connectivity in all guest rooms, voice mail in all guest rooms, elevator service, and the convenience of exterior corridors. Take advantage of our meeting facilities, our proximity to nearby restaurants, pick-up and drop off laundry service, discounts at local fitness facilities, and our pet-friendly hospitality! When coming to New York's capital district, enjoy our convenient, remodeled Red Roof Inn Albany Airport, your best economy lodging choice in New York's capital district! ... more   less 
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Also Known As:
Red Roof Inn Albany Airport Hotel Albany
Albany Red Roof Inn

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