I stayed in this hotel for 3 nights in August 2011. I am platinum, but was not given a room on the concierge level, which normally doesn't bother me, but they seem to have given me the worst room in the entire hotel. It had a lovely view of a brick wall, and was adjoined to the room of a low-class family that one day got into a physical fight over a raincoat and then proceeded to use the "F" word about 14 times (the walls were thin enough for me to hear their entire argument). The hotel is rundown, and at the very least needs new carpet. They seem to have started the process, because the lobby and fitness center are very nice. The hotel also does not have HBO, even though it says so on the hotel homepage when you log onto the internet. When I called to inquire about it, they offered me a complementary movie instead, which was a nice gesture. Internet is 9.95 or 12.95/day (depending on the speed that you want) unless you are gold or platinum MR member. Parking is free, but I sometimes felt unsafe walking to my car at night. The "At Your Service" people were always very friendly but not always reliable. One night I got take-out from a local restaurant, but did not receive any utensils. I called and asked for a set of silverware to be brought up, which they assured me would be up right away. 20 minutes later - still no silverware, so I called again and they brought it up about 5 minutes later. By that point, I could have gone back to the restaurant and gotten utensils, and my food was cold. Also the airport is nearby, so there are planes flying low overhead throughout the day. I was not impressed by this hotel, and will try a different hotel when in the area.
- Official Description (provided by the hotel):
- Revel in rare blends of style and structure at the Albany Marriott. Our Albany hotel's location is conveniently positioned on Wolf Road, just a short trip from Albany International Airport making us great for all travelers. Spacious, thoughtfully crafted hotel rooms feature top-tiered amenities built for relaxation and a ergonomic work area. ... more less
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- Also Known As:
- Albany Marriott Hotel Albany
- Marriott Albany