We stayed here previously when attending the races at Saratoga. The hotel is very convenient to the 1-87 and it is 18 miles to the track. This hotel is within walking distance to restaurants such as the Real Seafood Co. and the Macaroni Grill. It is also well removed from the hectic activity in Saratoga. Many other restaurants are nearby and the Colonie Center is a good mall.
On this trip, the hotel staff were excellent, but, when we returned to get cleaned up for dinner our room had not been touched. Staff ran around to find us towels for the night. The next night the room was cleaned, but not vacuumed even though there were obvious crumbs on the floor. To be fair, the 100% guarantee was immediately approved, and our night was free.
As others have mentioned, the hotel is very busy and the staff at breakfast were rushing to replace the food, which quickly disappeared. On two mornings there was a wait for a free table.
This is a good and very convenient hotel with an excellent staff, but next time as HiltonHonours members we might try the new Homewood Suites across the street or Hilton Garden Inn a few minutes away.
- Free Wifi
- Free Parking