We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Pleasant stay!” 4 of 5 bubbles
Review of SpringHill Suites Albany-Colonie

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
SpringHill Suites Albany-Colonie
Ranked #13 of 50 Hotels in Albany
Hamburg, NY
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Pleasant stay!”
4 of 5 bubbles Reviewed December 12, 2013

Stayed for two nights at this hotel for business travel. Michael at the front desk was friendly and very helpful. I left my designer sunglasses at the hotel and called to see if housekeeping had found them. The next morning, Michael called to say they were found and they were mailed back to me free of charge. Great customer service. Rooms were spacious and clean. Shower was wonderful and bed was comfortable. Will definitely be staying here for my next business trip to Albany.

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WNYTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review, December 16, 2013
Thank you so much for taking the time to post a review about your recent stay with us. I am glad we were able to locate and send back your sunglasses. I look forward to sharing your comments with Michael as well as the rest of my team. Please let us know if we can be of any future assistance; we look forward to having you stay with us again.
Thank you,
Carrie Friello
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

353 reviews from our community

Traveler rating
    163
    127
    39
    14
    10
See reviews for
157
62
17
72
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Doylestown, Pennsylvania
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 bubbles Reviewed December 10, 2013

We have stayed at this hotel several times as it offers a good location for visiting family in the area. The location is right off the Thruway which is helpful, and there is a mall and many restaurants nearby.

The rooms are good for families because there is plenty of room, and there is also a small kitchen in the studio suites which is very helpful.

The front desk staff is very professional, polite and helpful. They always go out of their way to give us directions, recommendations or to help when we ask.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelerzPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review, December 16, 2013
Dear Guest,
Thank you so much for taking the time to let us know about your recent stay with us. We are pleased that our hotel provided the best location and just what you're looking for when travelling to the Albany area. I am excited to share your comments with my front desk team.
Thank you,
Carrie Friello
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyannis, MA
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed December 9, 2013

We had stayed at this hotel a number of years ago. came back for a familiy reunion. The hotel worked with us to get great room rates for a number of rooms. We are not the quietest family but the staff here were great!!! the breakfast crew were pleasant, cleaning up as we finished our breakfasts. We were able to use the lobby in the evening for famliy gatherings and Michael at the front desk was fabulous!!! Great accomodations, pleasant staff. Defnitely a great place to stay!

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CarolynHyannis_MA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review, December 12, 2013
Thank you so much for taking the time to let us know about your recent stay. I am so glad we were able to have your family stay with us for your reunion. I saw a picture of the kids in front of the fireplace which was super cute! We look forward to having you stay with us again. If we can be of any future assistance please do not hesitate to contact us.
Thank you,
Carrie Friello
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
127 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed December 5, 2013 via mobile

Stayed here for 5 nights and had a very pleasant and restfull time. The room was very well maintained and maid service was timely and efficient. The breakfast was above par considering hotel fare. The staff always went above and beyond. Always friendly and willing to help in anyway. At breakfast time if it was crowded they opened up a conference room. Will definitely stay here again.

Stayed December 2013, traveled with family
Helpful?
Thank jas114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review, December 9, 2013
Dear Guest,
Thank you so much for taking the time to let us know about your recent stay with us. I am pleased that we were a good "home away from home" for you while you were in Albany. Please let us know if we can be of any future assistance. We look forward to having you stay with us again.
Thank you,
Carrie Friello
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamden, Connecticut
Level Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed December 1, 2013

I have become a big fan of the Springhill suite properties. Although there seems to be a slight room difference by location, the similarities are large clean rooms, a friendly and efficient front desk, a nice free breakfast and comfortable bed. This is an area with numerous lodging choices, so it's important to be competitive to insure that patrons will return, and this is definitely worth a return. During our visit, a large high school sports team was at the breakfast buffet, and despite the volume of food being consumed, the food was replenished rapidly by the staff. Good service.

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank skordzek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review, December 3, 2013
Dear Guest,
Thank you for posting a review about your recent stay with us, we appreciate your feedback. There are a lot of hotel choices in the area and we know our exceptional guest service will set us apart! I am delighted that our hotel was just what you were looking for in a SpringHill Suites. We look forward to having you stay with us again, should your travels bring you back to the Albany area.
Thank you,
Carrie Friello
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grafton
Level Contributor
127 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed November 25, 2013

I've stayed at most of the other Marriott properties in Albany, all of them very good. Springhill Suites had a last minute rate which I could not pass up. I had to stay over in town on a Thursday night, and this hotel was perfectly situated. It is easily accessible from the Northway and I 90.
I was very impressed with the front desk service, the quick grab food selection right there (a late night dinner in my room) and the lobby amenities. The room was a double queen suite....way more than I needed, but it sure was nice to have all that space. Everything about the room was neat, clean and comfortable; from the bedding to the bath and mini-kitchen. No complaints, and every reason to come back here again.

  • Stayed November 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Baysidetrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review, December 3, 2013
Thank you so much for taking the time to let us know about your recent stay with us! I am so pleased that our hotel was just what you needed for your night in Albany. I hope you will choose to stay with us again the next time you're in the area.
Thank you,
Carrie Friello
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hollis, New Hampshire
Level Contributor
150 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed November 21, 2013

Michael, the weekend front desk manager, provided unbelievable service. We watched him juggle multiple incoming phone calls while helping 3 different people at the desk. He was a wealth of knowledge about the local area and greeted most guests by name when they returned from dinner. There was a very large cheerleading group at the hotel when we stayed. In order to accommodate the huge rush at breakfast, Michael had the forethought to set up an additional room for people to sit.

Our room was clean and comfortable and it was a good value for the money.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Terri P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review, November 23, 2013
Dear Guest,
Thank you so much for taking the time to post a review of your recent stay with us. Michael truly loves what he does and we are lucky to have him on our team! I look forward to sharing your comments with Michael as well as the rest of our team. We hope you will choose to stay with us again should your travels bring you back to the Albany area.
Thank you,
Carrie Friello
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Albany hotels
0.7 mi away
Staybridge Suites Albany Wolf Rd-Colonie Center
1.7 mi away
Homewood Suites by Hilton Albany
1.3 mi away
Home2 Suites by Hilton Albany Airport / Wolf Rd
Show Prices
Show Prices
Show Prices
1.1 mi away
Hilton Garden Inn Albany / SUNY Area
2.0 mi away
Hampton Inn Albany-Western Ave/University Area
1.9 mi away
Residence Inn Albany Washington Avenue
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites Albany-Colonie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Albany-Colonie

Property: SpringHill Suites Albany-Colonie
Address: 8 California Ave, Albany, NY 12205
Phone Number:
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Albany
#9 Business Hotel in Albany
#10 Family Hotel in Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Albany-Colonie 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Orbitz and Priceline so you can book your SpringHill Suites Albany-Colonie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Albany-Colonie Hotel Albany

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing