I stayed at the Albany SpringHill off and on for over year, and while it is a myth that a hotel is like home or a staff can make you feel like home, the staff at the SpringHill does their best to make one's stay as trouble free, convenient and comfortable as humanly possible. Carrie Kerr has the textbook skill of managing the hotel with the dexterity of a winning football coach but never misses the opportunity of providing assistance with any request or issue, no matter how large or small. The staff is just short of excellent and seem to anticipate any request or need, more importantly they pay attention to detail. All of this and with a sense of humor and an uncanny ability to pick up when you have had a bad day.
The rooms,the building and the grounds are kept meticulously clean. The buffet Breakfast is well throughout and satisfying to even the most pickiest eater.
Without a doubt a great place for the lone traveler and particularly great for couples and families that want a clean, safe and friendly place to stay.
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- Also Known As:
- Springhill Suites Albany-Colonie Hotel Albany