The staff were extremely courteous and helpful. The front desk staff were very professional and the staff working in the breakfast buffet made you feel at home. Zelda was the star. She made sure that we had enough food to start our day and in my opinion, is one of the main reasons that I will stay there again. Cons: 1) the toilet is separated from the shower room and it just felt like the WC is made out of a closet (with a sliding door). It may be okay for a day or two, but for people who plan to stay longer, this might become painful 2) the swimming pool has way too much chemical in it. I swim almost every day in an indoor swimming pool. When I walked into the in-door swimming pool room, I felt my lung was about to be burned. They may want to either go easy on the chemical or open the sliding doors to allow for better ventilation. Though the gym next door has its own ventilation system, you can still smell the chemical. We ended up not using any of the workout facilities there because of the strong odor.
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- Also Known As:
- Springhill Suites Albany-Colonie Hotel Albany