My wife and I stayed there for a couple nights in September, 2012. When we FINALLY found the hotel (Best Western sign is waaaaaay too small to be seen through the adjoining trees), we were given a wonderful room..........comfortable king-size bed, great AC, new flat screen TV. Decent start........but then (ring the doom chimes) wi-fi didn't work! C'mon, I know we're spoiled, but our iPads DO need Wi-Fi to keep us informed. Seems Wi-Fi is available throughout the spraaaawling hotel, but for those in the rooms towards the back, it doesn't work well.........neither iPad could connect. Called the front desk, which was a mistake. Soooooo, after two days without internet, the front desk person called us Friday, saying that they have hot water problems which won't be corrected until the following TUESDAY..........but, would put us up at the other Best Western on Western Avenue, if we wanted them to. We packed everything (er........my WIFE packed everything) and went to the other. Talk about going from the frying pan into the fire! That was an experience............I'll write a review about THAT one. (Hint..........it WON'T be good!) Sorry, Best Western, but you really dropped the ball on this. If you wanted to do your clients a favor, you would have put them into a hotel of your same calibre. This just gives you a black eye.
- Official Description (provided by the hotel):
- The Best Western Albany Airport Inn offers free WiFi, free parking, free full hot breakfast buffet, indoor heated pool, fitness center, onsite restaurant & lounge and 24-hour business center. Our free airport shuttle service is a nice bonus and will transport guests to and from the Albany International Airport, and any destination on Wolf Road based on availability. In addition, We also offer a park & fly program. Our renovated sleeping rooms & meeting rooms combined with affordable prices make us the best value in the area. One of the best features of our hotel is the location. We are within two miles of the colonie center mall, and 43 restaurants on the always popular Wolf Road. You will have no dificdulty finding something to do when you stay here. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Albany Airport Hotel Albany
- Albany Best Western