My husband and I spent 2 nights at the Hilton Garden Inn near Albany Medical Center: 7/15 and 7/16, 2011. We were in town for a concert. Check-in (second floor) was fast & hassle-free (booked online ), although I was slightly dismayed to learn that there was a $10 per day parking fee.
We were in Room 505.It was a reasonably "roomy" room, with 2 double beds, mini fridge, microwave, 4-cup coffee maker (with real creamers, not the powdered stuff!), a 3-drawer dresser, desk w/ office chair, flat-screen TV, armchair w/ foot rest, 2 nightstands, 2 phones, radio alarm clock, various lamps, iron w/ full-sized ironing board & a closet w/ mirrored sliding doors. The decor was in autumn-y colors. Carpet, furnishings and bathroom were clean. Tasteful framed photographs of Capitol Region landmarks adorned the walls.
The bathroom was small, but adequate... other than the stinginess of bath towels... only 2?!? (This is becoming a recurring pet peeve in my travel reviews.) I personally need 2 towels; one for my long hair and another for my body, which leaves the hubby with nothing. A call to housekeeping delivered 2 more towels, as well as extra, smaller towels that we didn't ask for, in less than ten minutes. Housekeeping services tidying our room the second day of our stay were wonderful.
Beds were comfortable, with adjustable firmness. Plenty of plump pillows.
Some minor issues... There was no phone book and no customary Bible in the room. The channel guide provided did not match up to the actual channels on the TV. The vending machine on our floor was defective, not accepting any of our dollar bills. When I brought this to the attention of the on-duty desk clerk, he looked dazed and confused, remarking: "Really?!?"
The Hilton Garden Inn's amenities include a small fitness center: 2 treadmills, exercise bike, an elliptical machine, an I-don't know-what-you-call it for upper-body lifts, free weights and a weight-lifting bench. The fitness center and adjacent pool are open from 5AM-10PM.
For your dining options, there's decent little sports bar/ restaurant, The Recovery Room, with a pleasant atmosphere, average service and a variety of decent, affordable food (healthy options too, not just fattening pub fare). The American Grill offers a breakfast buffet starting at 7AM. Cost is $10.95 for adults, $5.95 for children, and is served starting at 5AM on the second floor. There are no a la carte options, although they DO cook eggs to order. I personally could never eat $10.95 worth of food that early in the morning, so we just got coffee (watered down and unremarkable), for which we were not charged. If you are a big eater, you probably would get more than your money's worth. I believe I spotted steak amid the offerings of full-sized pastries and other sinful options. There is also a Starbucks by the first floor entrance. (And a Key Bank right across from it, so you can retrieve the cash to pay for your Iced Cinnamon Dolce Latte.)
There's a 24-hour business center if you didn't bring your own computer. Otherwise, there is free wi-fi in the rooms. Also, a 24-hour "pantry" (convenience store) is right next to the registration desk. Pantry, business Center and restaurants are all on the second floor.
Checking out took longer than checking in, because the credit card they swiped for incidentals "didn't go through" the first time. We had a $20 charge for two days' parking, plus the cost of a bottled water and 2 Cokes. (Please note, pantry beverages are all a quarter more than in the vending machines.)
I probably would stay at this particular hotel again only in a pinch. Comfortable and affordable, yes. But too many hidden extra costs that would probably be freebies at other establishments.
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- Also Known As:
- Hilton Garden Inn Albany Medical Hotel Albany
- Hilton Albany
- Albany Hilton