I would never recommend this hotel to anyone nor would I stay there. A flight was canceled at 11:00 pm and instead of working with us for a reasonable solution since the trip needed to be rescheduled in the future, they not only refused to accomodate buit were extremely unprofessional and rude in the process. The Manager of the hotel yelled at me (by email) "IT WAS A MISUNDERSTANDING!"
- Official Description (provided by the hotel):
- This Albany hotel offers that rare combination of great rates and friendly personalized service. With all new carpeting in the rooms,(Jan,2014) select comfort pillow top beds from Simmons and 32" flat screen TVs, we are confident you will not only be comfortable but have a great night's sleep. Centrally located in Albany just 10 minutes to downtown and the airport. The perfect location for unforgettable weekend escapes and elegant meetings and events. We pride ourselves in customer service with a well rounded knowledgeable staff that has consistently met all our guests needs. We offer a Complimentary upscale hot breakfast with fresh baked goods that guests rave about. Our restaurant offers American cuisine including New York center cut steak to our Certified Angus beef half pound burgers. All reasonably priced to fit anyone's budget. We guarantee the best experience. ... more less
- Reservation Options:
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- Also Known As:
- Ramada Plaza Albany Hotel Albany