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“Self service hotel”

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Ramada Plaza Albany
Ranked #37 of 50 Hotels in Albany
Reviewed June 9, 2013

1st thing - the closet doors fell off and we had to put them away ourselves.

2nd - breakfast trays were disgusting; full of leftover eggs and slime: tables were dirty, chairs had slime and leftovers all over & sticky.

Dinner first night - out of almost everything we asked for, even whipped cream for the icecream; I suggested they go to Price Chopper in the next block to buy the groceries. Dining room was empty except for us - no wonder....

2nd day - toilet didn't flush properly - it took 3 flushes to finish! Shower water changed from hot to cold; I am glad I didn't get scalded!

2nd day - no towels: I asked for 3 of each - washcloths and hand towels, poor girl could not count and gave us 2 each. "You have to come and get them yourelves, I am alone here." Once again, in addition to cleaning the tray, the table and the chairs, we had to fetch our own towels!!!!

Black hairs in shower on the walls - not ours, we are old and blond(e). I would not want to take a bath in that tub!

This could be a good hotel with a little careful management - I am surprised it is still in your group. Have enough workers and pay your people better and they will perform! The restaurant was overpopulated with wait staff and the hotel was definitely lacking in staffing.

  • Stayed: June 2013, traveled on business
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Thank NyVicktoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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697 - 703 of 957 reviews

Reviewed June 8, 2013

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Ramada
Thank Julie R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 6, 2013

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Joanne C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 6, 2013

My family and extended family stayed at Albany Ramada for SUNY graduation weekend and had a great stay! My reservations were messed up several times in the beginning so be sure to check them before your stay! The rooms were clean and the kitchenette was really useful. The staff was extremely friendly and accommodating, and the food was excellent! We enjoyed the pool and lounge also. The staff really made us feel very welcome and well taken care of. We all had a fantastic stay(there were 10 of us) and will be staying there again for our next visit.

Room Tip: The Tower is the newer part of the hotel and was really nice. It is definitely worth getting a kitch...
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  • Stayed: May 2013, traveled with family
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Thank Loraa518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2013

This is an excellent hotel. The staffs are very friendly. The hotel is very clean and the hospitality is excellent. I will definitely introduce this hotel to a friend and I hope to stop by again very soon.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Ramada
Thank George A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2013

  • Stayed: May 2013, traveled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Ramada
Thank Deborah A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 2, 2013

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Ramada
Thank Sally W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Plaza Albany

Address: 3 Watervliet Avenue Ext, Albany, NY 12206-1629
Phone Number:
Location: United States > New York > Albany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 50 Hotels in Albany
Price Range: $81 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Albany 3*
Number of rooms: 216
Official Description (provided by the hotel):
This Albany hotel offers that rare combination of great rates and friendly personalized service. With all new carpeting in the rooms,(Jan,2014) select comfort pillow top beds from Simmons and 32" flat screen TVs, we are confident you will not only be comfortable but have a great night's sleep. Centrally located in Albany just 10 minutes to downtown and the airport. The perfect location for unforgettable weekend escapes and elegant meetings and events. We pride ourselves in customer service with a well rounded knowledgeable staff that has consistently met all our guests needs. We offer a Complimentary upscale hot breakfast with fresh baked goods that guests rave about. Our restaurant offers American cuisine including New York center cut steak to our Certified Angus beef half pound burgers. All reasonably priced to fit anyone's budget. We guarantee the best experience. ... more   less 
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Also Known As:
Ramada Plaza Albany Hotel Albany

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