We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The Problem”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ramada Plaza Albany
Ranked #38 of 50 Hotels in Albany
Reviewed April 23, 2012

I had a great stay at this hotel. I was please to have a small kitchen/dinette in the room. The pool was great and the morning meal good. the bed is comfortable. The only ploblem I had was when I got home and for some reason, Melissa put her name on the back of the card and my wife got up-set. Melissa had nothing to do with my stay. She just got behind the front desk when I was checking out. She should have asked if she can put her name on the card when she know I was married and my wife was not with me.

Room Tip: the forth floor facing north is great. a good view
See more room tips
  • Stayed: April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank William L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey C, General Manager at Ramada Plaza Albany, responded to this reviewResponded May 3, 2012

We apologize, staff always trys to accommadate every guests requests. I have asked them not to ever make it personal! Thank you for your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (969)
Traveler rating
Traveler type
Time of year
Language

869 - 875 of 969 reviews

Reviewed April 19, 2012

After an unpleasant stay at an upstate Days Inn, this hotel was a welcome relief. My handicapped husband was satisfied with the accommodations and found the room to be very accessible. Melissa, at the front desk, was very helpful and extremely professional. Thanks for a great stay!

  • Stayed: April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank wonderwoman9567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey C, General Manager at Ramada Plaza Albany, responded to this reviewResponded May 3, 2012

Thank you for your brand loyalty, we appreciate your buisiness and always enjoy hearing your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2012

We recently held a three day conference with over 200 attendees at the Ramada Plaza Albany and everyone was impressed with the customer service. The food was awesome too and the rooms were clean and comfy.

  • Stayed: March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank happywanderer333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey C, General Manager at Ramada Plaza Albany, responded to this reviewResponded May 3, 2012

As we near the completion of our renovations we appreciate all feedback from our guests.
Thank you for choosing Ramada Plaza Albany, NY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2012

The wallpaper had torn back in my daughters room and you could see the mold. This isnt something small. The bathtub had hot water running not tripping but running when I called down they told me there was nothing they could do about it. I had to turn on the AC because it was so damp in my room. NEVER AGAIN!!!! We where told we could use the shuttle and then when it was time for us to head out we where told they could not take us until an hour into our event. Even thou we asked when checking in.

Room Tip: not the 8th floor!
See more room tips
  • Stayed: March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mary m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey C, General Manager at Ramada Plaza Albany, responded to this reviewResponded March 20, 2012

My apologies!!! We are in the process of updating all of our rooms and we want to reasure our guests that any defects in our rooms are being addressed. We take great pride in our guest's comfort in their rooms and we are working diligently to finish any issues. We offer a free complimentary shuttle and is based on availability. Our staff should never make promises that they do not have complete control of and we are addressing that.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2012

Stayed at this hotel for my mother birtday party family was very impressed everything was clean and food was great, I will be back again!!!!And staff was Great and very help!!

  • Stayed: March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank tyrell M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey C, General Manager at Ramada Plaza Albany, responded to this reviewResponded March 20, 2012

Thank you for taking the time to write a review. We are working hard to improve every aspect of our property and appreciate the acknowledgement of our progress.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2012

The hotel was clean. The staff was helpful. I would avoid breathing through your nose if you find yourself in the loungs area of the resturant, however. It smelled a little funky and the resturant staff was either completely unattentive or annoyingly (and presumptiously) trying to be way too helpful. The shuttle service was great and other than the afore mentioned resturant issues, everything was wonderful. Would definitely stay there again.

Room Tip: Smoking is available on the top floor of the hotel. Make sure to request this if you want a smoking...
See more room tips
  • Stayed: February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2012

Other than the hole that was in our window (..looked like a gunshot but was told it was "warping" due to the cold weather they get. I have been in a lot of hotels for hockey in very cold areas and have never seen this.) It was clean.

  • Stayed: February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey C, General Manager at Ramada Plaza Albany, responded to this reviewResponded March 20, 2012

Thank you for your review. we will address all of our guests concerns in order to maintain the satisfaction level desired by our customers!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Albany hotels
3.2 mi away
Best Western Albany Airport Inn
3.1 mi away
Red Roof Inn Albany Airport
1.7 mi away
Fairfield Inn Albany University Area
Show Prices
Show Prices
Show Prices
1.7 mi away
Hilton Garden Inn Albany / SUNY Area
2.3 mi away
Days Inn Albany SUNY
Days Inn Albany SUNY
#32 of 50 in Albany
535 reviews
2.3 mi away
SpringHill Suites Albany-Colonie
Show Prices
Show Prices
Show Prices

Been to Ramada Plaza Albany? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Plaza Albany

Address: 3 Watervliet Avenue Ext, Albany, NY 12206-1629
Phone Number:
Location: United States > New York > Albany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 50 Hotels in Albany
Price Range: $81 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Albany 3*
Number of rooms: 216
Official Description (provided by the hotel):
This Albany hotel offers that rare combination of great rates and friendly personalized service. With all new carpeting in the rooms,(Jan,2014) select comfort pillow top beds from Simmons and 32" flat screen TVs, we are confident you will not only be comfortable but have a great night's sleep. Centrally located in Albany just 10 minutes to downtown and the airport. The perfect location for unforgettable weekend escapes and elegant meetings and events. We pride ourselves in customer service with a well rounded knowledgeable staff that has consistently met all our guests needs. We offer a Complimentary upscale hot breakfast with fresh baked goods that guests rave about. Our restaurant offers American cuisine including New York center cut steak to our Certified Angus beef half pound burgers. All reasonably priced to fit anyone's budget. We guarantee the best experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Travelocity, Orbitz, Cancelon, TripOnline SA, getaroom.com and HotelsforEveryone so you can book your Ramada Plaza Albany reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Plaza Albany Hotel Albany

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing