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“Make yourself at home”

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Homewood Suites by Hilton Albany
Ranked #2 of 50 Hotels in Albany
Certificate of Excellence
Reviewed May 11, 2014

This hotel has the best manager we ever met. She is like family even for one night. Michelle is her name and she does not know what to do for you. She will even take you and your stuff to your room. They even call after you settle in to see if you need anything. I wish they were all like her. We need a luggage cart so Michelle brought one to the back doors herself for us and visited with us for a while. Very homey. Also clean, large no charge laundry room. Yes NO CHARGE.

Room Tip: Enjoy Michelle and trust here opinion for anything.
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  • Stayed: April 2014, traveled as a couple
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Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded May 21, 2014

I can't tell you how much it means that you took the time out of your busy day and posted a comment about our hotel. I will always write how when a employees name is mentioned on a forum such as this it brings a big smile to their face. Well you can imagine what a big smile I have writing this to you. I remember talking to you about Texas and your trip here (Niagara Falls area) to see your family. I really hope we will see you again on your next trip thru our area.
Thank You!

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826 - 832 of 1,365 reviews

Reviewed May 7, 2014

I write this on behalf of my 82 yr old Aunt who stayed here while her condo was being renovated after a damage from a burst pipe. She hadn't traveled in years and was apprehensive re bing in a hotel for an undetermined amount of time. I cannot say enough good things re this hotel. They did everything to make her feel at home, gave her a plant, an Easter gift and a photo of her with the staff as a departure gift. The place is immaculate, the food was great, but most of all the staff was 1st rate. The kicker: she didn't want to leave! Tears, etc at her departure. need I say more?

  • Stayed: May 2014, traveled solo
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Mary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded May 21, 2014

Thank You...Mary has become like a grandmother to many of us here. We so enjoyed having her stay with us. She is truly part of our family. Please tell her we miss her. I know she has promised to come back and see us really soon so we are looking forward to that.

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Reviewed May 3, 2014

Dropped in without reservations at about 6PM. Gave us the last available room. First class service at front desk, with a smile. Buffet dinner included ( menu changes nightly). Full buffet breakfast also included. Room size was amazingly large. Towels were soft, as in a five star hotel. Service was also first-rate. Bed was very comfotable. What else could you ask for? Highly recommend this place.

  • Stayed: April 2014, traveled as a couple
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1  Thank SKAY18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded May 21, 2014

I want to Thank You for taking the time to write a very nice review. I am so glad we had a room available for you at 6PM. Our lodge staff does an incredible job and no one should go away hungry from dinner or breakfast. Thank you for staying with us and we hope to see you back with us really soon.

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Reviewed May 2, 2014

Recently attended a three day meeting here. While I did not stay overnight at the hotel (I live locally), we had 18 people who did use the hotel for lodging. Everyone loved it. Comfortable large rooms and beds. Free breakfast and manager reception at night. The meeting room and lobby area were immaculate. Theresa made sure that we had water for the meetings and that trash was picked up at breaks. She constantly checked in to see how things were going. Very attentive. The staff managing the lobby food area also kept things very clean and were very nice.

Stayed: April 2014, traveled on business
Thank Farrell105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded May 3, 2014

Thank you for writing a review. We do not get many reviews written in regards to our meeting room space so it is nice to see this one. We do have our A/B meeting room which accommodates up to approx 40 to 50 ppl. depending on how you would want the room layed out and that room has a divider to accommodate smaller groups. We also have our Media Room which is set up as boardroom style seating and will hold up to approx. 12 ppl. I am so glad to hear your group enjoyed their stay and hopefully we can accommodate you again in the future. Thank you!

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Reviewed May 1, 2014

When you are traveling away from home it is really nice to stay in a place that is nice, clean, cozy & accommodating. Nothing beats a clean, spacious, well designed and maintained room, combined with friendly service. When I am back in town I will absolutely stay here again. Thank you!

  • Stayed: May 2014, traveled on business
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Thank Caren O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded May 3, 2014

I don't know what more to say then "Thank You". It means so much to the staff when they hear these types of comments from our guests. We hope you will come back Home to Homewood really soon!

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Reviewed April 30, 2014

We have traveled to the Homewood Suites to visit with our grandbabies for the past 6 years. They love the pool, the breakfast and being part of your family! Mahalo for the excellent service and memories!!
Donna and Larry Altshul

  • Stayed: April 2014, traveled with family
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Thank grammagrampa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded May 3, 2014

Mr. and Mrs. Altshul, It was great seeing you again. You and you family are definately part of our family. We always look forward to seeing you on your visits. We have many more memories to make!! Mahalo

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Reviewed April 29, 2014

Excellent stop on our way to New York City. Well located near the mall and highway. Nice and helpful staff and great size rooms. Our only possible concern was that the beds were too soft but overall our experience was terrific.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Doug R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded May 3, 2014

Thank you for your review. We most definately are located in a very convenient area. Many malls and restaurants, so lots to do. I am sorry about the soft bed. If we are fortunate and you come and stay with us again, please let us know if the bed is to soft for you because there are some things we can do to the bed to accommodate you. Thank you.

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Additional Information about Homewood Suites by Hilton Albany

Address: 216 Wolf Rd, Albany, NY 12205-1116
Phone Number:
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Albany
#1 Romantic Hotel in Albany
#1 Family Hotel in Albany
Price Range: $141 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Albany 3*
Number of rooms: 133
Official Description (provided by the hotel):
Homewood Suites by Hilton Albany is an all suite hotel that caters to the guest staying 5 or more consecutive nights but is absolutely perfect for the traveler that only needs a night or two. All suites include a kitchen with a full-size refrigerator, microwave, twin burner stove top, dishwasher, garbage disposal, and all pots, pans, dishes, glasses, and utensils. Our rate includes a full hot breakfast buffet, seven days a week, and a dinner buffet including salad bar and beer, wine, and soda Monday through Thursday evenings. We have a beautiful heated indoor pool and hot tub, an outdoor basketball court, a newly remodeled 24-hour fitness center, BBQ gas grills, complimentary washers and dryers, and a well-stocked 24-hour suite shop (convenience store). ... more   less 
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Also Known As:
Homewood Suites By Hilton Albany Hotel Albany
Homewood Suites Albany
Homewood Albany
Albany Homewood Suites

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